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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 198 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are impressed with the 2-Port USB 3.0 PCI Express Interface Card's speed and ease of installation. Many reviewers highlighted the card's simple setup and reliable performance with various devices and operating systems. While some users noted the need for an external power cable, the overall experience was positive. The product's compatibility and improved performance for external devices were frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-198 of 198 reviews
  • Rated 1 out of 5 stars

    Not for Mac Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Card wouldn’t work with my Mac Pro tower. I tried with another Mac tower and it still didn’t work. Seems this is only compatible with windows

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need for Oculus Rift, don't get this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not work with Oculus Rift. Best Buy does sell ones that will, like Oculus recommended brands. See website.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    piece of junk . may work on windows but not on mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing I pluged in worked - still using USB 2 on computor - to much work to open computer andremove

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi! Thank you so much for your honest review of this 2-Port USB 3.0 PCI Express Interface Card. If you ever need assistance, please contact us: https://www.insigniaproducts.com/contact-us. Louie L. Insignia Products. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    only one side works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great junk, only one side works. stay away from it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there! Thank you for taking the time to review this item. In order for us to better assist you with your concerns about this item, please get in contact with is at https://www.insigniaproducts.com/support. Best, Fernanda B. Insignia Support. BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    will not install with CD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several pin positions on my computer motherboard and keep getting the same error code. Will not install.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you very much for providing us with you feedback, I am sorry to read you are having troubles to install this device. I would suggest you to take advantage of the 1 year manufacturers warranty to have this checked by your local Geek Squad team. Omar S. - Insignia Products Support. BBY-ExBrand_Insignia

  • Cons mentioned:
    Power cable

    Rated 4 out of 5 stars

    Solid Performance at a Decent Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it was built for, no more no less. I was concerned making the purchase due to a lack of internal power connectors, but was relived to see that the card pulled enough power from the PCI-e slot to power the external hdds I connected to it. The one drawback is that without the internal power connection, the card cannot power a USB device on its own. But for my use case, this is not an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works with Windows 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem using the CD with driver for Windows 7. I now get the speed I need for backing up over a TB of data. I wish the instructions had said you don't need the power cable inside the PC. I did not have one available but tried it anyway and it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It Works!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Win 10 Also comes with piggyback power connector for SATA power so nothing extra to buy

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 2 out of 5 stars

    Incomplete Package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a USB 3.0. However, it does not come with any kind of power connector. Would be great to have a SATA to 4 pin quarter inch which is required by in the instructions that you see after you open the box. It is not mentioned on the box. What is more special is Best Buy does not keep these cables in stock.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    upgrades older system to USB 3 on the cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive way to upgrade an older system to the USB 3.0 standard. Went in with no problems and runs smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Usb 3.0

    Rated 4 out of 5 stars

    good board

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to add to motherboard . works well. No problems.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.0

    Rated 5 out of 5 stars

    Great speed boost to an older HP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a faster external drive interface for an HP Elite 8100. This card fits in the PCIe 2.1 slot, and provides fast USB 3, its great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not recognize many3.0 devices ad no drivers.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My card came without a driver disk. You cannot find drivers on the Insignia web site, nor will Insignia customer support respond to a request. After a week, I had to return the card out to Best Buy to get one with the drivers. The card is hit or miss as to whether it will recognize USB 3.x devices. 4 out of my 7 external hubs, including a Dell monitor with a built in USB 3.0 hubs, are not recognized as USB 3.x devices. Plugging a USB 3.x device is hit or miss as to whether a connection will be made or if it will recognize it as USB 3.x. That seems to happen more with thumb drives. Several new drives (including SanDisk, Lexar and PNY) took multiple insertions to make a connection. Note that all devices work on a computer with a built in 3.x port, and all devices worked fine in USB 2.0 ports on the same computer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Fully USB 3 Compatible?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item along with an X-Box connect. The connect is an awesome device when used with a PC! But it requires a good USB 3 interface. This one does not meet the required specifications for the demands of the Kinect. I had the power plug issue but I was able to swap the cable from my hard drive which had a small molex hanging from it, with another power cable. This is the second attempt I have made at purchasing a card to work with the Kinect, trying to add USB 3 to a desktop that didn't come with it. I can use the Kinect with a laptop that came with USB 3 but the software still says there may be issues with the USB port. So make sure this will work for your application before you buy it. It will probably be fine for most uses and as far as compatibility it could be that the Kinect might be the incompatible one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product that does the job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great out the box. Nice...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    You Need a Spare 4-Pin Power Cable!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it works. No where on the web page does it say it needs a 4-pin 5-volt external power supply connector. My Dell XPS 8500 doesn't have any spare power connectors, I am using them all for hard drives. Only one reviewer commented on this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this card based on fair price and 5 star review. Installed but had problems with the driver software not the card itself. After sleep mode and then wake up the driver was listed as "Not installed" under the properties window. I found on internet that the driver manufacturer had been listed with same issue under different card manufacturers other than Insignia. Will return and purchase another card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NO DRIVER SUPPORT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Company does not provide drivers for there product. You should not have to dig through the internet to get drivers for this failed half tailed product. Garbage.

    No, I would not recommend this to a friend