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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $1,699.99

Customer reviews

Rating 3.9 out of 5 stars with 239 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the spaciousness, affordability, size, design, and storage of the 20.9 Cu. Ft. French Door Counter-Depth Refrigerator. Many customers appreciate its large capacity, value for money, and sleek appearance. However, some customers have encountered issues with the ice maker and cooling system, and a few find the lack of handles inconvenient.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 239 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hava a very tight space and a full size fridge with one full door swing would not work. This fit great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is ok quailty freeze.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because there were not many avaliable due to covid 19. We wanted to get it asap. This is ok so far. They should ask ro write reviews after 6 months or 1year.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good for families.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge!! It absolutely has more spave than i needed but i dont have to worry about where my milk will go or if ill have enough space for frozen foods.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the design and functionality. exceeded our expectations, Money well spent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insignia refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is okay just the ice maker have a lot of problems

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful But Too Big for my Space

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge everything I wanted. Unfortunately needed to return due to tight space and doors not opening completely.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator. This design still gives lots of storage for a counter-depth fridge. Freezer isn’t overly large but it’s enough.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Larger than I anticipated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice and roomy. Your delivery men were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge- has been everything I wanted. I would buy again in a heartbeart.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it and it is amazing so far, beautiful on the inside. Nicely spaced.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello,

      Awesome! Thank you for taking some time to share your experience with this refrigerator, your feedback is very important to us. I hope you enjoy it for a long time!

      Feel free to let us know if you ever need any help with it, remember that we are here for you and we will always do our best to help you.

      Eduardo L - Insignia Support

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Cons mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    I was happy with it but....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge, but was fingerprint resistant. Exchanged it for a Samsung that had better options, door handles, and was finger print resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need a 36” wide/counter depth for a good price and this fridge hit the mark. Very dependable and a lot of usable space in the interior.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insignia.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is great. The product is here in excelent conditions. And work perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a french door refrigerator. Price is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints at all! Wish I had considered that no handles + little kids = a loooot fingerprints haha but that is no fault of the fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LED Lighting

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few days ago, and I was so excited about the new fridge. But, I guess I have the same issue as others the door making a sound later, the light going out? My fridge barely fits in between the cabinets, and I cannot take it out. When the installer came, he unplugged it to get the light working again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious French Doors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the price fit perfect into the space. and easy to deliver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Don't buy, can't get filters

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is great. I have literally no complaints about anything other than obtaining replacement water filters. I am forced to give it 1 star due to the fact that Best Buy does not keep the water filters in stock and I will be forced to try knock-offs from Amazon that may or may not work out. I somehow managed to get one replacement filter about 6 months after purchase and they have not had it in stock since then (4 months since I purchased the filter). It's a shame I have to write this review in the hopes that Best Buy will start stocking the filters but here I am. Again, the fridge itself is great, but do not put yourself through the headache of owning this unless they decide to keep the water filters in stock.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Slvrfox42!

      Thank you for taking the time to review our French Door Counter-Depth Refrigerator, I'm really sorry to read that you had this experience with the water filter replacement, we're working to have this problem addressed that's why I would kindly ask you to contact us using the link below as we'll be more than happy to further assist you:

      www.insigniaproducts.com/contact-us
      Maria P. Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge i don't know these other reviews are talking about this fridge has been nothing but great no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    No comment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a well designed refrigerator.Just right for capacity for 3 people.

    I would recommend this to a friend