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Customer Ratings & Reviews

$699.99
Save $300
Comp. Value: $999.99

Customer reviews

Rating 4.7 out of 5 stars with 2232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,232 reviews
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this for a few days. We use it as a freezer and it seems to be working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only had for a month but works well thus far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and seems to be well insulated. Easy to use. Like that it has the option to convert to a refrigerator (using as a freezer currently) in case the need arises. Keeping in the garage so we'll see how it handles the heat this summer. Have only had for a month so far so I can't yet speak to long term quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door seals well. keeps cold in to help from compressor over working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dual purpose appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dual use refrigerator and freezer. We use this one for refrigerator use. Will buy another if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sherrills Ford Food Pantry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for our use purpose with more than adequate lighting for viewing items stored inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Perfect amount of shelves. Not a bad price either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia convertible freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The gentleman that sold us this was very nice and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large upright freezer. Easy to get to most everything. Shelves are sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome we love the door alarm it really help when the kids don't quite get the door shut all the way. The quick freeze option is great! Overall very satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nearly a month old and still working just like it is supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, fridge have had no problems with it. Fast, efficient delivery and set up. Nice to see temperature displayed on the front for a quick check.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright refrigerator/ freezer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it as freezer. Love it so far, will probably buy another when it goes on sale again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It is taller than I expected but that is not a bad thing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what its suppose to do. Works as it is intended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got two of these, we put one in the kitchen as a refrigerator and one in the garage as a freezer and we love them. We love the fact that it can be a freezer or a refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator it can be a freezer As what you want to use for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent freezer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Using as a freezer! Spacious. Frostfree. Exactly what we were hoping for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got no complaints about this refrigerator. It doubles as a freezer as well so it's multifunctional. The guy who came from Best Buy brought it in so it was quite easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery People

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery set up team were excellent. Best, most thorough set up I've ever had.

    I would recommend this to a friend
  • Cons mentioned:
    Shelves

    Rated 1 out of 5 stars

    Avoid at all costs- it won’ even last a whole year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First the shelves on this freezer/fridge are glass, which are great if you use it as a fridge but not so much for a freezer. The flimsy brackets broke immediately. Second, within 10 months the freezer stopped cooling evenly. Everything in the bottom stayed frozen but the top two shelves weren’t even fridge cold. We ended up losing a bunch of meat because of this. The seal was still good and the door closed securely. I called to have it fixed, since it was still under warranty. I was given a service appointment time that was promptly cancelled two days later because they could find a service provider. The only option I was given was to refund my purchase price, which by the way has gone up over $100 in less than a year. Don’t waste your money on something they know breaks and they won’t t even uphold the warranty on.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FarmgirlOK,

      Thank you for writing a review for our Insignia™ - 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator - White, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach as at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.


      Insignia Support
      Louise
      www.insigniaproducts.com/support BBY-ExBrand_Insignia