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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3073 reviews

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91%
would recommend
to a friend
Page 1 Showing 1-20 of 3,073 reviews
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Tuner issues?

    |
    Posted .
    Owned for 1 month when reviewed.

    Very nice TV, and I love the Fire TV incorporated in it, but I've been having an issue with the OTA Tuner...When the TV is first turned on and set to OTA Broadcast TV, the screen freezes and pixelates for 5-10 minutes, after which it's stable. Thinking it might be low signal, I've tried 2 different amplifiers, and with each, the TV would find 0 channels (without the amp, the TV finds >100 channels!). So, thinking that the issue might be too much signal, I purchased some signal attenuators in 3,6, and 10 dB, but none of them (nor any combination) resulted in a stable TV signal. I think I'll end up taking it back to Geek Squad to check it out while it's still under warranty.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    The "Basic" prompt disables HDMI inputs

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Towards the end of the set-up procedures you are prompted to select either a "Full" or "Basic" Experience, which supposedly controls how many apps you can access. But if you select "Basic", it also disables all the HDMI inputs. And the only way to re-enable them is to reset the TV to it's initial settings and go through the whole set-up procedure again so you can select the "Full" option. See https://www.amazon.com/gp/help/customer/display.html?nodeId=GQKNUYZEFWJ6D5QY

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Tv serves its purpose.

    |
    Posted .
    Owned for 1 month when reviewed.

    I needed a small tv with HDMI port for my home surveillance system. So this TV was basically the only one Best buy had at time. It works for its purpose but it is annoying to switch between inputs. Its not user friendly in that area. It has a small Amazon Firestick kind of remote. Im sure if I used it on a regular basis I would get used to it. But I like to old fashioned remote control with numbers to change a channel. Which this didn't have.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Nice TV with an Irritating Quirkiness

    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this TV to use on the desk in my home office. It replaced an older 20” model I had. This is my first Amazon Fire TV & at first it was impressive, but I did still have to hook up my Roku to it before it would work. I like the Alexa component that makes it easy to get to the streaming channel I want, or the particular show I’m looking for on the streaming channel. However, the TV is quirky & for no discernible reason it will just cut off. It happens enough that it’s exceptionally annoying.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    great deal

    |
    Posted .
    Owned for 1 month when reviewed.

    Perfect Van TV for the kids, not to mention, at $70 it was WAY cheaper than the actual vehicle entertainment stuff. Built a quick bracket and kids loved it. Awesome deal, had the PS4, Switch, and the smart TV apps on there to do just about everything needed (at Verizon speeds of course)

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Duke,

      Thank you for taking the time to leave a review on our Insignia Products 24" Fire TV Edition. Congrats on the new TV! Its great to read that this has worked out perfectly for you and your familys travel needs. We are certain that you and your family will continue to enjoy this set and its smart features for years to come. If you ever need assistance or if you have any questions regarding your product, feel free to reach out to our team, we are always happy to help. | Jaṇìṇa G | Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Price, Size

    Rated 4 out of 5 stars

    Not perfect, but certainly a bargain

    |
    Posted .
    Owned for 3 weeks when reviewed.

    For the price, it's a decent TV. Has plenty of options for viewing, both free and paid. Decent picture and sound for the price. Nice size for a bedroom or home office. All the basic inputs and outputs you can expect with modern TV. You likely won't find a better TV available, for this price range. If I had a gripe, it's that the TV is a tad bit on the slow side. Not surprising--you're not getting the top-of-the-line processor. Turning on the TV takes about 2-3 seconds to through the opening screen. If you change the channel or switch between apps, a delay can range from 1 to 3 seconds. Can be a bit annoying, especially if you're like me and you switch between channels a lot while watching live sports. It's not the end of the world and not a deal-breaker--I wasn't expecting perfection. But it's a mild caveat worth mentioning.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi!

      Thank you for taking the time to share your thoughts and insights with us. We appreciate your kind feedback, since it will help us know what can we do to improve our products.

      Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Perfect Home Office TV

    |
    Posted .
    Owned for 2 months when reviewed.

    I replaced a 32" Plasma TV with this 24" LED HD Smart TV. The smaller frame and better resolution make this TV display seem larger than the previous TV. There is a lot more heat (it was nice in the winter) with the plasma. The LED is a lot more energy-efficient and I can get my favorite streaming services.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Price, Set up, Size

    Rated 4 out of 5 stars

    Does the job, Amazon Fire television

    |
    Posted .
    Owned for 1 month when reviewed.

    This is a fire television, and I do not have internet access, so I believe it would be a whole lot more useful for me if I did. It's the right size exactly and it gets very bright so it makes up for the lack of a window that has access to the outside. It's a bit disconcerting that it doesn't go back directly to the Channel I was on, and I wish that it had a way to look at both the favorite channels and the non favorite channels without making them favorites, a problem that would be a non problem if I had the internet I believe. But it was easy to set up, does the job, and the only thing weird is that my heater control also will turn it on. The fact that the right television for the job happened to be the most inexpensive and also happened to have Amazon for when I can move, that was just gravy. But tasty gravy! And as you can see in the picture, it exactly fit the space it needed to go. Picture quality is as sharp as it gets without high definition. The sound, considering that I haven't plugged speakers in, and the speakers are pointing the wrong direction because that's the only place they can go in a small television, I get a little more background sound than front ground sound which is very common, and might be the cause of the programs instead. And I'm free to get speakers whenever I like to improve the situation. Considering the cost, I could afford to get speakers if I had space for it. So far, I am enjoying having television again for the first time in almost two years. It does the job.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Findswords500

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is a great deal, I get myself two. I'm reaping the benefits of my choice. Best buy it's a good place to shop I get all my electronics from them don't hesitate make life make life great for you and yours shop at Best buy.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great Buy

    |
    Posted .
    Owned for 1 month when reviewed.

    I love the new addition to my Insignia tv family. This is the best TV brand out there for me. This tv was purchased as a monitor and I love it! You can never go wrong with is brand!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thanks a lot for this great review about our Fire TV Edition, we are happy to know that it fully meet your expectations, and to know that you want to keep using it. Please feel free to contact us if you have any questions about this or any other Insignia Product and we will gladly assist you in the best way possible. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Insignia firetv edition

    |
    Posted .
    Owned for 3 weeks when reviewed.

    It is exactly what we were looking for. The television is for out kids area in the loft of out camper. Fits perfectly in the shelving unit until I mount it to the wall. Able to watch all the streaming services on it as well as our Dishanywhere app which is the main reason we went with the firestick television. No other companies offer this feature.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A+ TV for workouts

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Absolutely the perfect small tv I needed for cardio time on treadmill. No problem other than sometimes the internet connection goes in and out but thats more my fault not the TV

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Roku televisions

    |
    Posted .
    Owned for 1 week when reviewed.

    Very happy with the customer service at Bb and are enjoying the 3 new televisions we bought recently.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    2 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Pretty satisfied

    |
    Posted .

    I love the picture quality, the fire stick built in, but I wish the speakers were a little clearer,

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A80J 77”

    |
    Posted .
    Owned for 1 month when reviewed.

    Amazing service and amazing staff at Best Buy in Staten Island. The TV is flawless.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great small smart TV

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Great Little TV for our kitchen, small lots of smart app features, quick reacting loud enough but not over powering our main TV. Recommend for small area, no issues with connecting to wifi, starts up right away

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great tv

    |
    Posted .

    Bought this to add to my laptop to work from home. Love it so far. I would def recommend it. Now I need a bigger desk lol

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    New TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Honesty I haven't use it yet till now, but I think is good, sharp color. The things is when I called the customer services many times to help me how to instal my new tv to my laptop no one how to do it, they were hang up on me.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this

    |
    Posted .
    Owned for 2 months when reviewed.

    So disgusted I missed my return period. This is supposed to be 24 inches the screen is 20.5 w, the entire tv is 21.5 width. WHERE is 24 anything, the screen height is like 10.5 who is supposed to watch this tv?? The "stand" gives it less than 3 inches more of height. My old TV has a higher stand (this tv is from 2011) and the screen width and height is a good inch more for both. I've been scammed because again where is the 24 inch anything. This TV wouldn't be a good fit even in my bathroom. And see the pic again that TV is a 24 inch in the back vs this tv

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the 24" Fire TV. I am sorry to read that you are having issues with the screen size. The TV size is measured diagonally, from corner to corner.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    New tv

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Love It Iam using It uses It for my cámara just perder fo me hope ti enjoy It

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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