Customer Ratings & Reviews
- Model:
- NS-AC06PWH1
- SKU:
- 6393188
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the cooling performance and ease of use of the 250 Sq. Ft. 6,000 BTU Portable Air Conditioner, finding it easy to install and of a convenient size for smaller rooms. However, some customers noted that the unit can be noisy and heavy, while others expressed concerns about its energy consumption and the condition of the unit upon arrival. The remote control feature was also a positive aspect for many users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Cold as balls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works marvelously! Very quiet and powerful machine! You could habitat penguins with this A/C running.
I would recommend this to a friend - Pros mentioned:Cooling
Very good Air condition
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good this is my second order the first one almost have it two years and still working great fresh air and cold
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your continued support and positive feedback on the Insignia™ - 250 Sq. Ft. Portable Air Conditioner. We’re delighted to hear that your first unit is still working great after almost two years and that you’ve decided to order a second one.
Your satisfaction is our top priority and we’re always here to ensure a seamless experience. Your feedback helps us to continue to improve and deliver the best possible products.
Thank you once again for your kind words and we look forward to serving you in the future. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
- Pros mentioned:Cooling
Great right out of the box.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got it delivered on a day my room was 92 degrees. No lie, within twenty minutes it was 75 degrees. I love having this machine. It's heavy duty. It's a pleasant addition to my living area. It would be great for a studio or if you sublet a room. Even for just a room to room hookup. You need the exhaust hose though so mutiple hoses or window installations are recommended for that. Great machine, so far SO GOOD!
I would recommend this to a friend - Pros mentioned:Cooling
Great Ac
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still have it and use it every single day cools down the whole room with no issue was an amazing replacement for my ac cause it completely went out. Went from sweating in my sleep to needing a blanket
I would recommend this to a friend - Pros mentioned:Cooling
Insignia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve been using the portable aircon for a while. And we love it! Its so hot this past week so this is a must!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for your feedback on the Insignia™ - 250 Sq. Ft. Portable Air Conditioner. It’s wonderful to hear that you’ve been loving it, especially during the hot weather. Your positive experience and recommendation are valuable and will certainly help other customers. If you have any more thoughts or need assistance with anything else, feel free to share! |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
- Pros mentioned:Cooling
Insignia Portable Air Conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first time purchasing a portable air conditioner but I dont have any regular windows in my living room and it was so hot I decided to give it a try. Well I’m glad I did. It works great and keeps my house cool.
I would recommend this to a friend - Pros mentioned:Cooling
AC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its greats keeps my room really cold even in this crazy hot weather, I love it and really recommend it.
I would recommend this to a friend Insignia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and quiet no complaints minimal maintenance would recommend
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience! We're glad to hear that the replacement remote is working great for you. It's always good to have a reliable solution, especially after an unexpected situation like that. We appreciate your feedback and are happy the product is meeting your needs.
Keith | Insignia Support
- Pros mentioned:Cooling
Cool as a cucumber
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps my master bedroom cool! My ac unit for the house can’t keep up with this Texas heat but luckily this window unit can. I’m also glad it fits my sliding window unlike traditional units.
I would recommend this to a friend - Pros mentioned:Cooling
Portable air condition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good thank will recommend one for a friend or family member they work real good
I would recommend this to a friend - Pros mentioned:Cooling
Great deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 for my son's bedroom and our bedroom. We're so happy with this product so far.
I would recommend this to a friend - Pros mentioned:Cooling
Really good into
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been a great unit!!!! Works great, keeps the area perfectly cooled.
I would recommend this to a friend - Pros mentioned:Cooling
Exellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and works excellent and its a very good product it freezes the whole place
I would recommend this to a friend Beware of BB Damaged Open-Box Exchanges/Returns
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the directions provided by multiple agents to facilitate an exchange of an open-box air conditioner that was damaged and leaking. I brought the unit to a store as instructed. The objective was to facilitate an exchange of the damaged open-box unit by returning it to a store (despite it having been shipped to me). I was told by agents (see chat screenshot) that the store could then assist by ordering another open-box unit - with a price match for what I originally paid for the damaged unit - for me. And that unit would be shipped to my residence if the store didn't have one in stock. Essentially, the agents either provided incorrect guidance and or simply lied out of convenience/to appease me. The BB storage manager - where I returned the unit (West LA on 8/28/28) - said they couldn't facilitate an online order of another open-box unit. He said to call customer service and request they facilitate the order with a price match. He said they could do that. Well, I called customer service again and was bounced around to different agents; having to explain my issue over and over. And ultimately - from what a sales agent told me (8/28/25) - Best Buy (her manager) did not want to honor and facilitate an exchange. Which I presumably attribute to the current open-box online pricing fro the same unit is now higher than the price I originally. How upstanding of Best Buy. What a waste of hours of time and effort as well as money. I will do my "best" to avoid "buy"ing from Best Buy again.
No, I would not recommend this to a friend- Pros mentioned:Cooling
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent a few weeks back my AC died and was in desperate need of a new one so I looked around and Best buy overall had the best price and the best over all
I would recommend this to a friend - Pros mentioned:Cooling
Love my Portable Air Conditioner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great investment! Cool’s great with no issues! Had it two years now! Love it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your positive experience with the Insignia™ Portable Air Conditioner. We're glad to hear that it has been keeping you cool for two years now with no issues. Thank you for choosing our product, and we look forward to serving you again in the future. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
- Pros mentioned:Size
Love this buying another now
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t take up much space and leaves my room sometimes too cold!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback on the Insignia Portable Air Conditioner. We're glad to hear that it doesn't take up much space, but we're sorry to hear that it sometimes makes your room too cold. If you're experiencing any issues with the temperature control, please reach out to our customer service team for assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-250-sq-ft-portable-air-conditioner-white/6393188.p?skuId=6393188
- Pros mentioned:Size
Great Product.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Was unsure of the brand at first but this is perfect for a bedroom, spare room or any other area that you need to cool off for those hot summer nights.
I would recommend this to a friend - Pros mentioned:Cooling
insignia air condition
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice and super cold in can sleep during the hot day now
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the fantastic review! We are happy to hear that the Insignia Portable Air Conditioner is keeping you nice and cool during the hot days. Enjoy your "super cold" sleep! If you have any questions or need further assistance, please don't hesitate to reach out. - Mae | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Cooling
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! It is able to cool my room in a matter of minutes.
I would recommend this to a friend
