Customer Ratings & Reviews
- Model:
- NS-CFR32RD1
- SKU:
- 6410015
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the appealing size, overall performance, and effective freezer of the 3.1 Cu. Ft. Retro Mini Fridge. The retro design and color are also frequently praised, along with its consistent cooling and ample space. However, some customers have expressed concerns about the quality of the handles and, in a few instances, reported issues with the product's condition upon arrival, such as dents on the door.
This summary was generated by AI based on customer reviews.
Ok for the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works ok, but is cheaply made and pretty fragile. But for the price it's fine
I would recommend this to a friendFridge will leak
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge, but it will leak from the bottom a lot.
No, I would not recommend this to a friendBroken freezer door….
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We received a dented unit where the freezer would not close. I ordered it for my niece going to school. Her father ordered a new one but now she still has the broken fridge in her room. She is in Washington D.C. and I am in Alabama. I have to pay for the new fridge so we paid for the new fridge and old fridge.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .DrMoose,
Thank you for your review. I'm sorry to hear that you had a frustrating experience, but I really appreciate you bringing this issue to my attention. your feedback will be greatly appreciated. Just visit our website at www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
- Pros mentioned:Design
Can’t tecommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute, but defective. Motor was loud and got overheated to the point the sides of the fridge we’re too hot to touch barehanded. Returned for refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Retro 3.1 cu. ft. Mini Fridge. We’re glad you found the design appealing. We apologize for the issues you encountered with the motor and overheating. Your feedback is important to us, and we’ll use it to improve our products. If you have any other comments or suggestions, we’d love to hear them. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-retro-3-1-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-creamy-vanilla/6410014.p?skuId=6410014
SOOOOO Noisy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so excited for this mini fridge! I was going to put it in my office to keep a couple meals in and some drinks. This was so noisy though! I'm a teacher and was trying to grade recorded student talks. I could not hear them at full volume over the hum of this! So I went to the reviews and saw some said that it quieted down after a few hours. So I plugged it in in another room. I could hear it through the closed door and it drove me nuts. I finally gave up after several hours. It's funny that I was asked to review this today as I a have a friend on the way over to help me load it up to return!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Retro 3.1 cu. ft. Mini Fridge with Top Freezer. We genuinely appreciate your feedback and are committed to using it to improve our products and services. Your insights are invaluable to us, and we are grateful for your input. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-retro-3-1-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-red/6410015.p?skuId=6410015
Poor Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is on the poor customer service i recieved on attempting to purchase the insignia mini fridge. I never recieved my item from best buy! Instead I kept getting the run around for a month on how my fridge was in back order, but will be delivered the following week. Finally after 4-weeks I gave up after dealing with the clueless customer reps from Best buy, and just canceled my order. No one could ever give me a clear answer on when I would be expected to receive my item.
No, I would not recommend this to a friendITs ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of loud, but stay cold, not sure if id buy again.
No, I would not recommend this to a friendGreat fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, cold, spacious. Cool styling on the exterior. I got it on sale for $99 so it was a ridiculously good deal for me but it would be worth it even at full retail. A fantastic little fridge. You could comfortably fit 2 cases of soda or beer in it, and a freezer full of ice as well. Gets cold quick, room temperature soda becomes super cold in about 90 minutes. Very satisfied with purchase.
I would recommend this to a friendtotal garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.total garbage. The recommended setting for the fridge is 4 but this freezes food on the top shelf of the fridge. If i take it lower the fridge doesn't work. thsi is in my college kid's dorm. I visited to check what was going on but as we bought the item august 30th and it only has a 2 week return policy we can't return
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with us. We’re truly sorry to hear about the issues you’ve encountered with the fridge. It’s frustrating when a product doesn’t perform as expected, especially in a college dorm setting. We understand your disappointment with the return policy as well. Your feedback is important, and we’ll use it to improve our products and services. If there’s anything else we can do to assist you, please let us know. Keith | Insignia Support
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a small dent and small scratch. Otherwise is works good.
I would recommend this to a friendIt died on its two year birthday!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase I ever made!! The fridge died exactly 2 years after I bought it. It still looks like brand new, such a shame! The compressor stopped working. The technician who inspected said that this brand is junk with piled low quality parts. Save your money and buy a high quality mini fridge if you want it to last more than 2 years!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Snowberry,
Thank you for taking the time to review our Insignia™ - Retro 3.1 cu. ft. Mini Fridge with Top Freezer - Mint, I understand how exciting a new purchase can be when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Cute
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came in damaged but kept anyways. I’ve had it for a few months and makes a lot of noise. If you bump the side it stops. But it’s super cute.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia Retro 3.1 cu. ft. Mini Fridge with Top Freezer. We apologize that the product arrived damaged and that you still decided to keep it. We're also sorry to hear that the fridge is making a lot of noise, which can be frustrating. However, we're glad to hear that it's 'super cute'! Unfortunately, the fact that the fridge stops working when you bump the side is a concerning issue. We'll make sure to pass on your feedback to our quality control team to address this problem and ensure that our products meet our high standards. We appreciate your honesty and will take your feedback into consideration as we continue to improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-retro-3-1-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-mint/6410013.p?skuId=6410013
- Pros mentioned:Freezer, SizeCons mentioned:Handles
Adorable, works wonderfully and holds a lot!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be happier with the decision to purchase this mini fridge. It's adorable and very practical. Seems to be working wonderfully and not too loud. Love that freezer is separate from fridge. Surprisingly holds a lot more than it looks like it would. Comes with an ice scraper to keep ice build up at bay in the freezer. Handles seem a little flimsy because they are plastic, but think they'll be fine as long as no one is yanking hard on them to open doors.
I would recommend this to a friend Frost in the fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has frost in the fridge wall and makes our milk into ice, not totally frozen but we didn’t feel like safe enough to drink icy milk.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I am sorry to hear about the issue you are experiencing with your fridge. It is never ideal to have frost build-up causing your milk to freeze. We take the safety of our customers seriously and we will definitely look into this matter. Thank you for bringing it to our attention. Keith | Insignia Supporthttps://www.bestbuy.com/site/insignia-retro-3-1-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-red/6410015.p?skuId=6410015
Overpriced plastic box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced for the size,very cheaply made,everything was freezing had to turn the refrigerator down to almost off. Would not recommend. Only bought it because my wife wanted it for her office.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear about your disappointment with the refrigerator. Your feedback about it being overpriced for the size and experiencing issues with freezing temperatures is important to us. Ensuring our products meet our customers' expectations is a priority, and we apologize for any inconvenience caused. If you need assistance with resolving these issues or finding a more suitable alternative, please don't hesitate to reach out to us. Thank you for sharing your experience, and we appreciate your feedback. Keith | Insignia Support https://www.bestbuy.com/site/insignia-retro-3-1-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-mint/6410013.p?skuId=6410013
Meh...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's a crack on my lower crisper drawer and there's a dent behind the bottommost corner of my unit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for bringing this to our attention. We apologize that your Insignia Retro 3.1 cu. ft. Mini Fridge has developed a crack on the lower crisper drawer and a dent behind the bottommost corner. We understand that this may affect the overall appearance and performance of your appliance. We'll make sure to document this issue and pass it along to our quality control team to ensure that we can improve our products in the future. We appreciate your feedback and would like to offer our assistance in resolving this issue. If you would like to explore options for repair or replacement, please let us know and we'll be happy to help. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-retro-3-1-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-red/6410015.p?skuId=6410015
Worthless - ovsersized paperweight
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute junk, unless you are looking for an extremely large paperweight. It worked less than 18 months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ 3.1 Cu. Ft. Retro Mini Fridge. I'm sorry to hear that you’ve had a frustrating experience with your unit, and I understand how disappointing it can be when a product does not meet your expectations.
We strive to provide reliable products, and it’s concerning to hear that your fridge stopped working within such a short timeframe. If you haven't already, I recommend reaching out to our customer support team for assistance. They can help you troubleshoot the issue and determine if your fridge is eligible for warranty service.
Your feedback is valuable to us, and we take it seriously as we continually work to improve our products. If there is anything else we can assist you with, please don’t hesitate to reach out.
This fridge is only for looks .. it’s just cute
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all with this fridge and as I see the return policy I may not be able to return it. It lets off way to much heat to be in a small room. I had some mini sodas in the fridge and since the cans were touching the walls of the fridge they froze and exploded in the fridge. I will try to return this anyways.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Retro 3.1 cu. ft. Mini Fridge with Top Freezer! We understand that you're having issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Can't get a refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get a refund for the fridge I returned. Ref #282006380. It was so easy to buy on line and so hard to return and have the price removed from my credit card. This I don't understand. H. Hazelip
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ Retro 3.1 cu. ft. Mini Fridge, H. Hazelip. We appreciate your feedback and will use it to enhance our products and services. If there's anything else we can assist you with, please let us know. Thank you for bringing this to our attention. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-retro-3-1-cu-ft-mini-fridge-with-top-freezer-and-energy-star-certification-red/6410015.p?skuId=6410015
noisy -- do not purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for a small conference room. Although it does cool some, the main issue is the noise. If you will have this in a room with anyone in or near it, do not purchase. I have given it a single star only because zero stars is not possible.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our AA Batteries Pack, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
