Customer Ratings & Reviews
- Model:
- NS-39DF310NA21
- SKU:
- 6400439
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.
This summary was generated by AI based on customer reviews.
Excellent product great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product love how it pauses regular television w/o wifi ... Would definitely recommend!!!!!
I would recommend this to a friendTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. I really needed a new tv. This one is so great. The family fight over who gets to watch it.
I would recommend this to a friendNeeds directions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be working well. I only wish there was more of a user guide included with the purchase.
I would recommend this to a friend- Cons mentioned:Remote control
Tv is great. Remote sucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received the tv on Wednesday. Set it up and the not all the features on the remote work. In order to return to the Home Screen I have to turn the tv off. I went to Bear Buy and got 2 new remotes. Same problem. Disappointed bc the tv works well but you need the remote to make it work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, there.
I am definitely aware that this situation with your 39" Fire TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Great YV and features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with this TV. It took a little time to set it up but we got it and it’s perfect for us.
I would recommend this to a friendPerfect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift. The receiptant was super excited to receive it and loving it.
I would recommend this to a friendGreat Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two of the Insignia Fire TVs for our children as Christmas gifts. We absolutely LOVE them!
I would recommend this to a friend- Cons mentioned:Remote control
I wouldn’t get it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within a few months of having it, I don’t really like the Roku tvs in general though cause they seem to have a lot of issues with the remote working with the tv and such.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarolineS,
We apologize for your experience with this television. Hearing your feedback is important so we can continue to improve the quality of this TV. If there is anything that we can assist you with, please contact us at 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com
great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price is good but the vision quality is not high, my husband put it in the garage for fitness time.
No, I would not recommend this to a friendInsignia fire TV fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last 2 TVs I bought have been insignia fire TVs. They paired so well with my Sonos center channel
I would recommend this to a friendLove Insignia!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Does what I want it to do. Just have to turn the volume up kinda loud to be able to hear.
I would recommend this to a friendGood TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my kid’s room and it works great. Good price too
I would recommend this to a friendGood Tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, good quality!! Also it was delivered super fast, at the same day I purchased!
I would recommend this to a friendWorth It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter for her bday, and she loves it, great quality too, well worth the money
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Great price! Great service! Love all the multi services it has! Would recommend!
I would recommend this to a friendGreat product for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased it for my teenage son and he loves it. Uses the smart features offer and all works seamlessly.
I would recommend this to a friendGood for a bedroom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a bit smaller than I thought it would be but functionally it’s a great tv
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with my purchase, I would definitely recommend this service too anyone
I would recommend this to a friend- Cons mentioned:Remote control
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with this TV. There seems to be a 5 second or more delay when hitting buttons on the remote. Sometimes we have to wait 15-20 seconds for anything to happen. Very frustrating and probably taking this back for a TV that actually works correctly.
No, I would not recommend this to a friend Disappointed ⁸
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a loyal customer of Best Buy. No more! I purchased a tv and was having some problems with the setup. I called the store and was routed to a different operator. She forwarded me to the geek squad. After 45 minutes i was able to talk to someone who i thought could help me. I was told that this person had no idea how to setup a tv. I asked if i could talk to someone who knew and she said that due to liability reasons they could not answer my questions or help me. I was told to contact my cable provider and maybe they could help. I was also told that for an additional fee someone could possibly do something. I was very disappointed. Customer service was always a strength of best buy but no longer. I realized that best buy service consists of a network of operators that have no idea about the products you sell.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the 39" Fire TV. I am sorry to read that you had this experience with the customer service. Kindly contact us if you have any question or concern regarding your TV and the set up.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
