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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3648 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,648 reviews
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting good use of this purchase and would recommend to others

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Broke after 8 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 8 months. I already threw the box away so it would be a hassle to repackage and send it in for repair. Not worth the $200 for < 1 year. What’s broken is the TV started making loud clicking/knocking noises when it’s plugged in. It startled me in the middle of night one day. I can still turn on the TV but the loud noise doesn’t stop until I unplug it. The picture quality is fine, although the colors look weirdly saturated compared to my monitor/laptop’s display.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Mint,

      Thank you for taking the time to review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV Edition TV. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great, but this is a Christmas present so we haven’t used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than roku tv. The operating system is much better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price works perfect On my lanai! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. This is a smart TV with easy setup and watching in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love your service and prices people know what there doing and are very considerable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv and the ease of setup. My only issue it turns on and off at will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I shopped a bunch of places and Insignia always en

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! I’m a big fan of Insignia products. Been very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family and I are Satisfied with our purchase especially during these hard times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv, great clarity and the image is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tv i love it so much i cry every time I look at it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought tv for my mother and she loves it. Total upgrade from previous tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it as a gift and is awesome. They loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics High Quality Awesome tv Quality resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire Insignia -39" Class F20 Series LED HD Smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected from all Best Buy products that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product timely delivery. Would recommend Best Buy for electronics purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice and easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase I just take it out the Box plugging in and it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this television . Great customer service from the folks at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for granddaughters to watch when staying with us. Smart apps work great.

    I would recommend this to a friend
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