Customer Ratings & Reviews
- Model:
- NS-39DF310NA21
- SKU:
- 6400439
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.
This summary was generated by AI based on customer reviews.
Very Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good television and graphics is nice Recommendable
I would recommend this to a friendExcellent Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using the TV for my office and it works great.
I would recommend this to a friendThe screen on my new TV just stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s broken. I haven’t had time to come in, but after two weeks a line about 5 inches wide just appeared vertically across the middle of the screen. So I haven’t been able to use it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 39" Class F20 Series LED HD Smart Fire TV Edition! We understand that you're having issues with the unit. Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
I miss my remote control…
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV, remote went out after less than a year of light use. I’m having to use the app on my phone to control it which is annoying and inconvenient.
I would recommend this to a friend it's okay for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to have an Amazon account some apps don't seem to work but I'm guessing it's because they want you to rent from Amazon prime . For instance, Renting and watching movies on Fandangonow does not work. Other than that it does the job.
No, I would not recommend this to a friend- Cons mentioned:Speed
Worst Purchase Ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the slowest tv I have ever purchased in my life. If I could give it zero stars I would. I bought this tv because I needed to switch out my old tv that was TEN YEARS OLD and it was faster than this junk. I have to wait 5 seconds sometimes longer everytime I click a button and if I turn the tv off and turn it back on it’ll take 3 minutes to reboot.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 39" Class F20 Series LED HD Smart Fire TV! We know how frustrating is that your tv is running slow. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Fair TV for the price..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair tv for the price. I have to do some extra resets for the sound to work, because it was very low when I first turned the tv on. Insignia is a great brand, but has its glitches also.
I would recommend this to a friend- Cons mentioned:Remote control
I HATE this TV so much!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is crap. It did okay at first. It was bought for my kids playroom. Some of the issues was it cutting off frequently. Basically it would play like one episode of a show then cut off. We did an update on the tv and now it takes forever for it to load. And sometimes requires turning on and off few times or unplugging altogether. If you press a button on the remote it's like it goes crazy and zooms all the way down the screen. The TV straight up sucks!
No, I would not recommend this to a friend - Cons mentioned:Speed
A slow, buggy disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV, specifically the FireTV platform, is simply not good. It’s slow and restarts often. We wound up adding an Apple TV to it in order to use the streaming apps. But there’s a catch: you have to login to a profile in order to switch inputs. Which means you get stuck in the slow, buggy FireTV platform. I’m swapping this tomorrow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi There!
Thank you for taking the time to review our Insignia - 39" Class F20 Series LED HD Smart Fire TV Edition TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
It keeps turning off randomly!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is okay but every so often goes dark and completely turn off. Like the system resets or something. I have updated the apps and reset all settings a couple of times but it keeps happening.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s constantly updating or needs to be updated so it will always run slow or have a to refresh the movies. After having it for only a month I upgraded to a different brand Tv and love it way more than this one
No, I would not recommend this to a friendOkay TV for Price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes tv does not turn on. I have to hit the power button multiple times. Sometimes I have to unplug the tv to get the tv to turn on or to work or change the settings.
I would recommend this to a friendAverage Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning for a higher definition model. The larger size (we went from 27" to 40") made the HD look noticeably worse. Color saturation was a bit off too but this may be due to the factory settings.
No, I would not recommend this to a friendNot Quite It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product was incorrectly described on the website as a smart tv. It is not, so I never got to use it and returned it for a 43" Insignia Fire TV which I love.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Alright
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv not knowing that you can’t get Vudu movies app.I was disappointed with this problem on the tv.Other than that the tv was good decent picture.
No, I would not recommend this to a friend Guest room tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a guest bedroom. It does its job for that.
I would recommend this to a friendNot to pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't particularly appreciate how it seems to be rebooting a lot and will get stuck, and then I have to unplug the tv to get it to upload programs.
No, I would not recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was easy to set up however out of all the tv in the house, this one has trouble staying connected to WiFi. It freezes often and the tv spends more time off than on.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Get what you pay for
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor video quality. Very slow remote.screen goes blank for no reason
No, I would not recommend this to a friend Decent TV for bedroom or smaller rooms.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good TV for the bedroom. Picture not as clear as I had hoped. I would not call it high definition, but rather enhanced definition. Easy to set up. Streaming works very well.
I would recommend this to a friend
