Customer Ratings & Reviews
- Model:
- NS-39DF310NA21
- SKU:
- 6400439
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.
This summary was generated by AI based on customer reviews.
ok just not with cable tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product does not work with my Xfinity (cable) app. So its pretty much useless for me. If you don't have cable its a good TV.
I would recommend this to a friendGood for value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv however the voice search feature stopped working after about a month. Sometimes the YouTube app also force closes out of no where
I would recommend this to a friend- Cons mentioned:Remote control
DO NOT BUY- 4 REMOTES WONT PAIR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY! The tv did not come with a remote. Best buy has given me 2 and I’ve purchased two. NONE OF THEM WILL PAIR WITH THE TV. A TOTAL OF 4 REMOTES THAT WONT PAIR. I’m past the return timeframe so I’m stuck with a tv that doesn’t work. Not to mention I paid $150 to have geek squad mount it not knowing the tv wont pair with any of the remotes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV , we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Mary
Insignia Products
Please visit https://www.insigniaproducts.com
No mirror casting ..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of disappointed that you can't cast / mirror onto it .. Its really the only downfall of this TV .. Honestly, I would've returned it if I knew sooner ..
I would recommend this to a friend- Cons mentioned:Remote control
Don’t buy it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV SUCKS!!! The remote is so laggy and the TV will for no reason just shut off. I have never owned a worst TV in my life. I wish I could return it but the staff at the Canton store were just awful. Don’t get me started on the other defective TV they sold me.
No, I would not recommend this to a friend insignia 39 tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had this tv for two years and one day i come home and turn tv on and there is a line on my tv. i haven't had it that long unfortunately the one year warranty has expired and now i have a bad tv.
No, I would not recommend this to a friendDecent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is off unless it’s my hearing lol but I have to put it up in the 40s level to hear clearly. Overall for the price I paid it’s a decent bedroom tv
I would recommend this to a friendTv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just re-purchased tv for my mom and the home button on the remote isn’t working. As for the tv it’s good.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you very much for letting us know your experience with the Insignia 39" Fire TV. I understand that the home button not working can be very problematic. Could you please contact us so we can help you with it?
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Good buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still holding up great 3 years later. I would purchase it again.
I would recommend this to a friendIt's basic, and does the trick, no issues
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing special about the TV, other than it being a cheap TV to put somewhere you aren't going to want super quality
I would recommend this to a friendDelay prevents value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the TV but the delay between clicking the remote and it moving on the screen can get very annoying. Overall for the price it has been great.
I would recommend this to a friend- Cons mentioned:Response time
CRAP
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV response time is horrible. was deceived for the first 2 or 3 months, but the processor must be BAD (FOWL Language not allowed) ....every time you hit a button it takes at least a minute or more for the tv to respond, thought it was the remote.... BUT NO! 3 remotes later, same response time. Not worth any money!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Crap,
We're sorry to disappoint you. WE are considering our customer's review so we can improve the quality of our products and provide the best one to our customer.
Pleas contact Insignia 1-877-467-4289.
Insignia Support
Lea
www.insigniaproducts.com/support
Good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s OK for the price picture quality is ok for the price. If you want a better picture quality you’re going to have to pay a lot more.
I would recommend this to a friend- Cons mentioned:Operating system
not good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have had tv for 1 year now , to many problems with amazon home screen os ,system has up plenty of updates with no fix . locks up , stuck on start up screen , need to reboot tv all the time for tv to start up and work. would never get a smart tv with amazon fire system again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RussellE,
Thanks for taking the time and effort to leave a review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV Edition TV. We sincerely apologize for this disappointing experience that you had with our product because of too many issues with the Amazon home screen. We will use this feedback to make us better and to ensure we can provide you a satisfactory experience. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Great price 189.00
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not as responsive as I would like to the remote. Also the stands are not sturdy . But for the price it’s good.
I would recommend this to a friendToo many glitches
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for about 7 months and while it was convenient to have all of the Apps already uploaded the remote wasn't working properly since day one. Response time was delayed, freezes here and there and the TV was shutting off randomly. Now my TV restarts itself every 20 minutes and I have emailed Insignia about it and still pending review.
No, I would not recommend this to a friendit’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv itself is ok pretty simple just hate you can’t program password for wifi so it’s a hassle to reconnect when in the middle of movie.
No, I would not recommend this to a friendInsignia, BestBuy not so bestbuy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, worst TV in the house. Sound is terrible, so quiet you cant hear them talk so loud on the action scenes you have to turn it down I tried all sound settings, all are the same way. TV stops audio all together at least once or twice a night, having to power off and on to reset. Picture is ok, but like I was saying, spend a little more and stay away from cheap garbage.
No, I would not recommend this to a friendGood as tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the price however not so great if you want to us it as a monitor, very pixelated.
I would recommend this to a friend- Pros mentioned:Picture quality
Buy if antenna TV not ur source for reg. programmi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After initial setup antenna scan was no longer option. I exchanged SEVERAL emails with "experts" to no avail. I clearly stated issue but was wholly ignored & told same thing over & over & over again. I, unfortunately, wasn't well & missed return deadline & am now stuck with it. Only positive is decent picture for when I watch movies.
No, I would not recommend this to a friend
