Customer Ratings & Reviews
- Model:
- NS-39DF310NA21
- SKU:
- 6400439
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV and it went out on me in two years.
No, I would not recommend this to a friendDo not buy!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is garbage, apps won't work properly and cuts off in the middle of a movie . I only had it for about 6 months and insignia will not help.
No, I would not recommend this to a friendWill stick to main name brands
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working after 2 years...no warning just stopped
No, I would not recommend this to a friendStumped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item stopped working after about 22 months. The company will not replace it.
No, I would not recommend this to a friendNoSpectrum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never have bought this now after finding out you cannot load Spectrum TV app. Extremely disappointing!
No, I would not recommend this to a friendnot smart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am not able to use my jetpack or hot spot with this tv it will not connect and keeps telling me i putting in the wrong info
No, I would not recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first 20 days the Video started to Freeze and/or gets blurry and only a 15 day return policy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Robin. Thank you for taking the time to leave a review on Insignia™ - 39" Class F20 Series LED HD Smart Fire TV Edition TV . I understand that the issues concerning on your screen display is really alarming. Kindy contact us to further assist you.
Mary II Insignia Products II https://www.insigniaproducts.com/contact-us
Calibrate options
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is terrible. Why would they think not having a custom calibrate display option would be a good idea? Only premade ones
No, I would not recommend this to a friendLousy TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV wont even start. I looked up all methods online to see if I could get it to start and its still nothing. A lemon. Will be returning to Best Buy.
No, I would not recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months of light use, the TV is frozen on main screen. Tried resetting TV and remote. Nothing works.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Jlbgbg,
Thank you for giving feedback about this product. While we are improving the quality of our products, we are considering as well our customer's review to make sure that we can provide the best one to our valued customer. For more information, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
www.insigniaproducts.com/support
No audio, weird popping noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio never worked, instead, a very obnoxious popping sound came through the speakers. I returned this TV
No, I would not recommend this to a friendJunk tv
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful tv bad picture it is horrible turns off for no reason
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Dontbuy,
Thanks for taking the time and effort to leave a review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV Edition TV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Junk
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect if you want a television that makes a repetitive thumping sound that prevents you from using it. Absolute garbage.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thanks you very much for taking the time to review our TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Tv went black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked for 2 weeks and screen went black and tru it away… was not going to struggle with returns and stuff like that….
No, I would not recommend this to a friendwifi not conecting
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant connect to wifi, have to reset 3 times this week. Other devices do.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MajorPantwego,
I would like to express my concern about your experience with this We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.insigniaproducts.com/
Don’t purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don’t buy haven’t had this tv long and the screen already blink out!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AmberH,
Thank you for the review. I do apologize if the product did not last. For us to fix the issue please give us a call at 877-467-4289.
Insignia Support,
Renee
Horrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my television went out on me as i am writing this review its glitching and the contrast is is going dark
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We know that seeing your device fail must be disheartening, but please know that you are more than welcome to contact us on the link below, and we will gladly assist you with your TV.
Viridiana E.
Insignia Support
https://www.insigniaproducts.com/contact-us
Ttv Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was of poor quality and stopped working within the first two weeks we had it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marlene!
Thanks so much for taking the time to leave your review on our Insignia Products 39'' Fire TV. We understand that your TV stopped working shortly after your purchase. We know how disheartening this may have been for you on a major purchase like this. We would like to make things right and if you still have not gotten this resolved, we kindly invite you to get in contact with our team, we would like to provide you with a resolution, so you can enjoy your TV.
Janina G | Insignia Products | https://www.insigniaproducts.com/contact-us
Got a Dud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I may have received a dud. The picture is gritty and the screen shakes. I intend to return it and purchase another brand.
No, I would not recommend this to a friendBlack screen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even in use for 3 months and the screen went black, can hear it but can’t see anything
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Insignia™ - 39" Class F20 Series LED HD Smart Fire TV Edition TV
Model:NS-39DF310NA21
Hello! Thank you for taking the time out of your busy schedule to leave a review of the 39" Fire TV. I am sorry to read that you are having issues with the remote and the connection. Kindly contact us to be able to check all options for you.
Mary
Insignia Products
Please visit https://www.insigniaproducts.com/
