Customer Ratings & Reviews
- Model:
- NS-39DF310NA21
- SKU:
- 6400439
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.
This summary was generated by AI based on customer reviews.
Would not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Lags really bad. Have to turn tv off and back on for it to work half the time
No, I would not recommend this to a friendStay away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv constantly crashes and loses wifi connection. Slow slow slow in the menus. Garbage!
No, I would not recommend this to a friendDied in 6 months
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv died in the 6 months since buying it. I would not recommend buying this Tv again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kiki,
Thank you very much for taking the time to review our 39" Fire TV model. I am sorry to read this TV stopped working after 6 months. I understand this is not what you expected from this product.
Please follow the Contact Us link at the bottom of this response, we will assist with your warranty support needs and we will check for further options in this matter for you.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Fire TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV I’ve ever purchased. I would not recommend a Fire TV
No, I would not recommend this to a friendFrequent power off
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frequent power off I wouldn’t recommend buying this
No, I would not recommend this to a friendNot the way to go
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like it at all, returned after a day. Fire TV sucks
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Marina!
Thank you for taking the time to review our Insignia - 39" Class F20 Series LED HD Smart Fire TV Edition TV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Will not buy again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv take a long time to turn volume up and down . Picture gets dark and bright by itself.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I am sorry to read that your TV is giving you these type of issues. Please know that you can contact us on the link below, and we will gladly assist you with it.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Remote drains battery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy remote drains battery in one day.. can't figure out how to fix it
No, I would not recommend this to a friendBad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv keep turning on by itself. Distorted picture. Cheap for a reason. Never buy insignia again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 39" HD Smart Fire TV Edition TV. I understand it turns on by itself and that can be frustrating. But, we would be happy to troubleshoot it for you and check your options. Please, use the link below to reach us.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Where is my product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would review it if I ever received it.???????????Cant find out where it is,in transit
No, I would not recommend this to a friendScreen protector
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good an strong. I regret buying it, I think it is good by seeing it on pictures
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sophie!
Thank you for writing a review about our 39: Fire TV Edition TV!We understand how frustrating is when a device does not work as expected. Please allow us to assist you with your unit! Feel free to contact us by clicking on the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Bad tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 7 days of owning it had to exchange. Worst purchase ever
No, I would not recommend this to a friendSucks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t come with a remote and now I have to take off my wall and rerun it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I'm deeply sorry to read that your Insignia Fire TV didn't come with a remote. Please, contact us so we can check all the options available.
Gaby G. Insignia Products | https://www.insigniaproducts.com/contact-us
Confusion
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Amazon systen its a little confusing but for the price i think its fine!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Argeny,
Thank you for writing a review for our Fire TV set. I am sorry to know that you find the system
a little confusing, I understand that can be really frustrating, but do not worry, we are here
for you. If you have any questions about the system or the TV itself, please contact our
team, they will be more than glad to help you out.
In case that you have questions for our team please follow the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us
Coffee maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working! I need my money back! Not worth it to buy
No, I would not recommend this to a friendBroken
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Opened the tv, has a blue line in the middle. Best Buy won’t replace it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Andrew.
I am definitely aware that this situation with your 39" TV can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
Junky TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is The WorstTV picture ive ever seen...Junk.......
No, I would not recommend this to a friendHorrible tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible shuts off sucks battery life!!!!!!!!!!!!!!
No, I would not recommend this to a friendfalse information
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was mention that the screen size is 39" it is actually 35" the box is 39"
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking the time to review our 39" HD Smart Fire TV Edition TV. I understand it is smaller than what you were expecting and that can be disappointing. However, I should note that the TV screen should be measured diagonally and it should be 39". If you measure from side to do side then you could get 35". If this is not the case, please, reach back to us and we would be happy to continue assisting you.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a tv I would buy again….continues to shut itself off!!
No, I would not recommend this to a friend
