Customer Ratings & Reviews
- Model:
- NS-39DF310NA21
- SKU:
- 6400439
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the picture quality, price, and easy setup of the 39" Class F20 Series LED HD Smart Fire TV Edition TV. They appreciate the excellent picture quality, especially for the price, and find the TV to be a great value. Customers also praise the TV's user-friendly interface and its ability to connect to the internet. However, some customers have experienced issues with the remote control, screen, durability, and slow performance.
This summary was generated by AI based on customer reviews.
Insignia Fire tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this tv 2 years ago it still working but its a little buggy anyway i just brought me a sony oled A80 k 65 inc i will pack up this insigniaand give iy to a needy person…
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Chinochan64,
We're sorry for your experience with this TV. Your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
- Cons mentioned:Remote control
No Remote Equals No TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV - remote only lasted less than 3 months and now have to buy generic one - no buttons on TV so worthless without crappy remote.
No, I would not recommend this to a friend Good for a year and half
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had about a year and half now and the image now has purple vertical line through it. Great while it lasted...guess you get what you pay for on this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our 39" Smart Fire TV, I understand how upsetting it must be not being able to enjoy your TV, please contact us using the link below, we'll be more than happy to help you address this situation and evaluate all the available options for you:
www.insigniaproducts.com/contact-us
Maria P. Insignia Support
Buyer beware - in store stock not accurate.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online with 3 showing available in store for pickup that day. Now being told the earliest available pickup is 10 days from date of order (but perhaps longer). No solutions offered. Customer care copy/pasted scripts that did not address the issue in any way. Could have had it shipped to my door by other providers faster than best buys same day curbside pickup, but now i passed on those deals to order here. Shame on best buy.
No, I would not recommend this to a friendDo not recommend - it will not last!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv stopped working after 18 months. One day gave a network connection error. After resetting the TV, it’s stuck on remote pairing screen. We’ve tried everything to pair the remote (new batteries, new remote) and nothing works.
No, I would not recommend this to a friendKnown problem for this tv for years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 5 days and used about a total of 3 of those days, the screen went dark grey and no more picture. Called the help line and they said it was a defect. I did a google search and apparently this has been a problem for years. Should of done my research first before buying.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MariaS,
Thank you for taking the time to review our Insignia™ - 39" Class F20 Series LED HD Smart Fire TV Edition TV. I understand you found it uncomfortable to use since the screen went dark grey upon using it for about 3 total days and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Not a good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not what I was looking for. This tv only allows you to install certain apps approved by Amazon. I returned the TV
No, I would not recommend this to a friendInsignia™ - 39" Class LED HD Smart Fire TV Edition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV only last 1-1/2 years. Looking to buy another TV but will not purchase another Insignia.
No, I would not recommend this to a friend
