Customer Ratings & Reviews
- Model:
- NS-40D420NA16
- SKU:
- 1729549
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality and price of the 40" Class (40" Diag.) - LED - 1080p - HDTV. Many customers commented on the great sound and picture quality, while others appreciated the affordable price. Some customers also mentioned the easy setup process. However, a few customers expressed concerns about the limited number of HDMI ports, the 60Hz refresh rate, the sound quality, the remote control, and the durability of the TV.
This summary was generated by AI based on customer reviews.
TV didn't last 1 hour
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV and not even an hour later the picture went out. Called Best Buy and they told me to return the TV. I tried to troubleshoot it before calling Best Buy and of course it didn't work. Won't be getting this TV again.
No, I would not recommend this to a friendNot worth it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after purchasing and installing tv there was high pitch beeping sound so I returned it and had the same problem with the second one. It's cheap for a reason. Learned my lesson.
No, I would not recommend this to a friendInsignia TV Dead after only 14 Months of Use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on an Insignia TV. My TV died after only 14 months of use. I have read that a lot of people have had similar problems with Insignia.
No, I would not recommend this to a friendnever buy a open box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought a open box TV. and it has scratches on it. beware of open box items on best buy
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Open box items can be items that were returned during the Return/Exchange period as well as some in-store display models, but all open box items are tested or inspected to verify proper working order and physical appearance. However, it's great to know you took the time to give us this feedback as this will definitely help us improve for you, our customer. Fortunately in the event that you are not satisfied with the product, you can always take advantage of Best Buy's Return/Exchange policy. Daniel T. -Insignia Support
Bad picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture colors are weak and unnatural and the picture is not crisp at all when compared to my older Samsung 6350. I am returning it to exchange to buy a more expensive other brand.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv as a Veterans Day gift for myself. It gets a lot of use as I am retired. Got the picture and sound the way I like it by using the remote and i was very happy with the unit. Less then six months later the picture went black I was watching it at the time and it gave no warning. It is under factory warranty and i hope it won't take too long for the repair or replacement.
No, I would not recommend this to a friend Very Bad Item Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv quality is very bad. Very blurry and not good. :/ I'd buy a Sony tv next time like the one in my living room which is 100x better.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .If the image on the TV appears blurry, pull up the TV menu and see if it is sharp and clear. If it is, that shows that your incoming signal is Standard Definition. In order to have a sharp, clear high quality picture you will want to be connected to a High Definition source. - Jon, Insignia Support
Poor quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst pictures I have ever seen on a TV. The colors are all over the place. Faces are blurred. I will return this TV!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the television you purchased did not meet your expectations. Thank you for this feedback as we strive on it, to constantly improve our products. Fortunately in the event your device does not perform as expected, you can always take advantage of Best Buy's 14 day no hassle Return/Exchange policy. In addition, Geek Squad in your local Best Buy will support the TV for the duration of the Manufacturer Warranty. I wish you nothing but the best! Daniel T. - Insignia Support
it eats my subtitles
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Part of subtitles(both on the top and on the bottom) are cut. I can not read them at all.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .It sounds like there may be a issue with the Aspect ratio settings between the TV and your source device. You can contact us at www.InsigniaSupport.com/support/contact.html for setup and troubleshooting assistance. - Jon, Insignia Support
Cracked screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is cracked when I got this, I'm so disappointed!
No, I would not recommend this to a friendBest to keep looking
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv thinking it was the Roku Tv version. It was not and I promptly exchanged it. For almost the same price you can buy the smart version with built in wifi.
No, I would not recommend this to a friendHorrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV in August 2014, I have it in my living room where I don't spend much time. The TV has been on less than 30 times in the time that I've had it. I had no issue with it until a few days ago when it would not turn on! I've tried over and over again and it will not turn on. I did purchase the warranty but I'm having trouble finding it. Ugh
No, I would not recommend this to a friendDon't buy them
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia lasted 13 months and the picture went out. I wasn't looking for this brand but got bombarded by two associates about buying Insignia, I bought 3, won't buy anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! Thanks for taking the time to review this item! I'm sorry to know that this product didn't meet your expectations. If there is any question you have about this product, please let us know at http://www.insigniaproducts.com/support/contact.html. Best. Fernanda-Insignia Products Specialist
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Viught on sale and as soon as pluggged in took back to store and replaced with samsung
No, I would not recommend this to a friend