Customer Ratings & Reviews
- Model:
- NS-BTST21
- |
- SKU:
- 6432620
Customer reviews
Rating 4.4 out of 5 stars with 520 reviews
(520 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers value the Bluetooth Stereo Turntable for its excellent sound quality, Bluetooth connectivity, and ease of use. The reasonable price and appealing design are also appreciated. Some customers have reported issues with motor noise and skipping, while others have noted concerns about the belt and platter. A few customers mentioned challenges with the counterweight and anti-skate functions.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Bare minimum. Upgrade if you can afford to.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The semi-automatic shut-off. is STUPID. Unit stops turning it doesn't shut-off at the end of record. It leaves the tone-arm in place toward the center of record. Stupid. Then when you lift tone arm to return to cradle the record starts spinning again. More Stupid. I wish I had upgraded. But this was the best feature to price I found.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your thoughts about the Insignia™ Bluetooth Stereo Turntable. We appreciate your feedback regarding the semi-automatic shut-off feature, as insights like yours help us understand customer experiences and preferences better. We're glad you found a product that fits your budget, and we hope it continues to provide enjoyable music moments for you! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-bluetooth-stereo-turntable-black/6432620.p?skuId=6432620
Rated 5 out of 5 stars
Solid choice for the price I got it at
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, no complaints for my first record player
I would recommend this to a friendRated 5 out of 5 stars
Okie Dokie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m really enjoying this turn table. Playing my old vinyl records again!
I would recommend this to a friendRated 5 out of 5 stars
Aweaome !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Great Turntable At A Great Price Works Wonderfully
I would recommend this to a friendRated 5 out of 5 stars
Great Turntable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son, but he loves it and says it works great.
I would recommend this to a friendRated 5 out of 5 stars
Works great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this turntable. He just got into vinyl and it works great.
I would recommend this to a friendRated 5 out of 5 stars
Nice turntable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Great price on deal of the deal. I highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
In love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great record player, I am in love with it! I would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Turntable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good turntable with counter weights and anti-skating included.
I would recommend this to a friendRated 5 out of 5 stars
Turntable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia Bluetooth Turntable - A Smart Purchase!!!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product! The vinyl does not skip and plays very well!
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Incorrect Description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This NS-BTST21 is NOT a semi-automatic turntable. It is a fully manual turntable. The Overview Description is incorrect. The motor is loud as others have commented, but the noise does not get picked up by the stylus and is not heard thru the speakers. My dust cover had many swirl mark scratches all over the top, but none on the sides. The tone arm is good, as is the counter weight and the anti-skate works properly. The cartridge is a good one (mid level quality) and the sound reproduction was good. Returning due to the scratched cover and not being semi-automatic.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a present for my brother and he absolutely love it!
I would recommend this to a friendRated 5 out of 5 stars
Record player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues with this purchase. It has operated as expected.
I would recommend this to a friendRated 5 out of 5 stars
Record player
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dad is enjoying the Christmas gift. Came on time as promised
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, good price. I enjoy this product a lot
I would recommend this to a friendRated 5 out of 5 stars
Funky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like listening to some old school funk on vinyl.
I would recommend this to a friendRated 5 out of 5 stars
Great turntable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this technically for my dad but I know he loves it!
I would recommend this to a friendRated 1 out of 5 stars
Terrible Customer Service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never would I think there should be a buyer beware risk at Best Buy. This review is more about the low level of service I received from Best Buy rather than the product. The turntable arrived with a broken stylus so it doesn’t operate properly. (This was an open-box - excellent condition purchase, which is advertised as works as new) Everything else works perfectly fine from what I can tell. Since Best Buy sells an identical replacement part for $24, I thought it would be an easy issue to rectify, but I was clearly mistaken. Best Buy refuses to take care of the problem which would cost less than $24 and wants to replace the entire product which is currently unavailable and no firm date of a restock. From a Customer service standpoint the problem is an easy $24 fix which I would think is a smaller loss than returning the entire product which they would have to fix anyway with the same part plus the labor of the employees to process everything. I guess we all lose in this situation but you would think you wouldn’t want to lose another customer to Amazon over a matter of $24.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - Bluetooth Stereo Turntable - Black, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. You may send us an email BestBuyBrands@bestbuy.com for further assistance. We'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s lightweight, sleek and fairly small, but using it and connecting to speakers is a pain.
No, I would not recommend this to a friend










