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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 178 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers express satisfaction with the Full-Size Wireless Ergonomic Membrane Keyboard's ergonomics, finding it helpful for wrist pain. The keyboard size and ease of use are also well-received. However, some customers have expressed concerns about the key response, noting that keys may stick.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 178 reviews
  • Rated 2 out of 5 stars

    Fair keyboard for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps losing the connection to the computer. I have to take the dongle out and put it back in to get it to work. I have a USB extender so the dongle and keyboard are inches apart. I also wish it was a little bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Employees helpful. Always happy with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard works really well. I like the orientation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job. Working great for me. I was a little unsure of the touch at first but I got used to it rather quickly and now I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in all good for the price. I just have to get use to the 2 space bars. But I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Key response

    Rated 2 out of 5 stars

    Some keys and stiff and don't operate properly

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start, this keyboard was stiff and sometimes the keys don't push down properly, so you miss letters as you type. I'm having to try another different type of ergo keyboard from somewhere else.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your feedback regarding the Insignia™ Full-Size Wireless Ergonomic Membrane Keyboard. We are sorry to hear that you experienced issues with the keys and that it did not meet your expectations. Your satisfaction is important to us, and we take concerns like yours seriously. please don't hesitate to reach out to our customer support team for further assistance or to discuss your experience further. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-full-size-wireless-ergonomic-membrane-keyboard-black/6553297.p?skuId=6553297 BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Awesome Keyboard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well since Microsoft left the space needed something else. This is great.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, Dee0726! We're glad to hear that the Insignia™ Full-Size Wireless Ergonomic Membrane Keyboard is a great alternative for you. It's wonderful to know that it meets your needs. If you have any further comments or questions, feel free to reach out! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is so comfortable. If you are typing all day like me I highly recommend you purchase this one. My wrist would cramp before after a few hours of typing and with this one I can go all day with no pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice, but different

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this a try after using Logitech and Microsoft keyboards of similar shape. At a fraction of the cost, it has slightly different touch, but it is solid enough to do the job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    New Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big change from the standard type board. Ease of use is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unexpectedly surprised

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard felt better than expected. Because of the lower price point I expected it to be lower quality than the more expensive options from Logitech. But I was surprised that it felt and worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a surprising difference, I like it a lot more than I thought it would and the "seperation" of keys hasn't bothered me at all like I thought it would.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older keyboard. This Insignia is so light touch, it is wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Wireless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best I've ever had but so far, works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give it a try

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to get used to the B button being in a weird spot, but i do enjoy it now and has helped my wrist pain.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi AlyssaM, thank you for sharing your feedback! We're glad to hear that you were able to adjust to the placement of the B button and that it has helped alleviate your wrist pain. We always strive to provide a comfortable and effective gaming experience, so it's wonderful to know that the controller has made a positive impact for you. If you have any more feedback or suggestions, please don't hesitate to let us know. Happy gaming! -Carlo, Insignia Products BBY-ExBrand_Insignia

  • Rated 2 out of 5 stars

    Awkward

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys on this keyboard felt smooth during use, but the overall design felt awkward. One of the letters was printed off center. Not a big deal but noticeable. I returned this mostly because the wrist rest was hard and ended in a strange spot on my palm when using the number keys.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for sharing your experience with us. We appreciate your feedback regarding the keyboard. It's good to hear that the keys felt smooth during use, but we understand that the overall design felt awkward for you. The off-center letter printing is indeed noticeable, and we apologize for that. We also regret that the wrist rest was uncomfortable and ended in a strange spot on your palm when using the number keys. Your insights are valuable to us as we strive to improve our products and ensure they meet our customers' needs.

      Keith | Insignia Support BBY-ExBrand_Insignia

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this keyboard. Super light and quiet. I work in a busy office and it has kept up after months so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome ergonomic keyboard

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard. Bluetooth connectivity is good, no setup required, Keys have a nice tactile feel to them. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good keyboard! Takes some getting use to, but I definitely feel the improvement in my wrist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Keyboard.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard. The way the keys are positioned make it comfortable to use and the keystrokes feel great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My review of your product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacing is not normal, feels weird. Too light and needs to be anchored down if I can figure out how to do that.

    No, I would not recommend this to a friend
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