Main Content

Customer Ratings & Reviews

Insignia™ - Water Filter for Select Samsung Refrigerators (2-Pack)-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1919 reviews

96%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,919 Reviews
  • Rating: 2 out of 5 stars

    Worked but caused shaking and noises

    Posted
    Marc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought these because the reviews were good. I will say that the filters fit and water flowed, but it would intermittently (most of the time) cause the refrigerator to stutter and shake violently, like the water was sputtering; although the water did flow evening. However, this became too annoying and bothered my mother and father. 2 days later, they went and bought the Samsung model and all the noises and sputtering stopped. After close inspection there are subtle difference between the Insignia and the Samsung filters. I guess that was enough. If it works for you great. If not and you can live with the noise and shaking, then the price is right. I would recommend this to a friend only with the word of caution. You might have better results. Tried on Samsung French Door Refrigerator Model #RF4287HARS

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Affordable, Great Option!

    Posted
    Ashley2979
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought this item for my Samsung refrigerator, as the normal Samsung filters were too expensive. For about $10 dollars cheaper then a single filter from Samsung, I was able to buy two alternative filters that are compatible with my refrigerator! Since installing the filter, the water quality in my dispenser is great, just as great as the original Samsung brand was. I do not notice any difference between the two brands. If you are looking for a cost-effective alternative to the Samsung (or another) brand, this item is for you!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect Match

    Posted
    LeeC
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This was a perfect match for our run of the mill Samsung fridge. Some people were mentioning issues with installation, but there are a couple of things to consider: if you have run your previous filter into the ground, a good amount of water residues can build up. In our case, between hard water scaling, and a filter much past its life caused ice build up in the line and along the channels the new filter uses to attach to its proper place. I only saw it because I was down on the ground trying to find the issue!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Just as good, if not better than Samsung's

    Posted
    Wusta
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The water at our house is really hard and seemingly not treated very well from the city. Our family drinks a lot of water so we ultimately go through the filters fast. I was buying Samsung branded filters and spending a ridiculous amount for a single filter that only lasted me a couple months. I found the Insignia brand that comes in a two pack for the same cost as a single Samsung. They seem to be lasting me a little longer than the Samsung are for half the cost. Once I found these, I have not gone back to the other.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Appreciate the lower price

    Posted
    MomaMel1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased a new fridge in January with a filtered water system for ice and drinking. When it came time to replace the filter, I went back to my Best Buy to pick one up. I found out I could order one filter from the manufacture for $50 or purchase 2 generic filters in store for the same $50. The choice was clear, I purchased the generic filters and they work great! Thanks to my favorite Best Buy sales person for his help and always giving me sound product advice

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very good product

    Posted
    designer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Good product. Good service. I first chose a product at best buy that was said to work with Samsung appliance that I had purchased at Best Buy. The product did not work so returned it and received the Samsung one that did work with no problems. Sales rep was excellent even brought product to me in my car outside as i could not leave it because i had a handicap person with me that I could not leave in car alone and I needed the product. Was very thoughtful and kind. Truly excellent service! Thank You

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Works well

    Posted
    IzTheRealDeal
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Purchased this for my Samsung fridge. It's like getting two for the price of one verses purchasing the Samsung brand filter. Don't notice any difference in quality. The only issue I had was getting the filter out to replace. It was extremely difficult turning the filter to get it out. Didn't have any issues getting the factory filter out or putting the Insignia filter in. I had to use a pair of pliers to turn the filter to get it out! Other than that, works just fine.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I was skeptical but it does work.

    Posted
    Tray
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    One Samsung filter is $49.99. The Insignia brand filter is two for $49.99 so I tried Insignia for the first time in 2017. The Insignia filter fit fine and I notice no difference in the taste of my water or ice. On the advice of the Best Buy employee, I always flush the system after installing a new filter. So far, the only difference is that Samsung advertises that it filters more particles than Insignia. I saved $25 and one less trip to the store.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great price to get two filters and match quality

    Posted
    Evans4GB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We noticed no difference in the quality of our water from our fridge when we switched to the Insignia brand filters, and in addition to already being a better price than the Samsung version, Best Buy also offers the subscription for them, which brings the cost down even more. So we are very happy with these and would recommend them.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    not an exact match

    Posted
    Brucesvs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought these after reading the reviews here and thought I may as well get 2 for the price of one Samsung brand replacement. Unfortunately, this was not an exact match and water leaked when I installed it. I tried several times and could not get it to stop. Upon close inspection, I saw that these have a square inlet hole, while the Samsung has a round hole. That is the only reason I could see for it not sealing correctly in my fridge. So, I went back to the Samsung which works perfectly.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Would not work in my fridge

    Posted
    Daniel
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Was looking to save some $ over the OEM version, but wouldn't work for me. My fridge is the one with the LCD touch screen and is a french door version, yet it wouldn't work. Water just wouldn't flow into filter. I then read on little sheet it says to soak filter before placing it. So I did for hours and still nothing. Bought a Samsung one and immediately filled filter and worked. Was hoping for a cheaper alternative, but $100 per year on filters is not so bad in the end.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      Thank you for taking the time to review this water filter, I'm sorry to hear that they didn't fit with your refrigerator, please remember that you can always return any product that is not working properly or is compatible at your Best Buy with your receipt. Sincerely, Shane B. Insignia products. BBY-ExBrand_Insignia

  • Rating: 3 out of 5 stars

    Cheap replacement

    Posted
    VIPER31415
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was trying to be cheap and get the insignia over the Samsung. I found out this one was harder to insert. There are no markings or arrows indicating what way it goes in and after inserting it I thought the water wasn't going thru and when I tried to remove the filter after about an hour of insertion and it was pressurized and pushed a lot of air out and then it was easier to go in than the first time. The next time I will spend the money and get a Samsung filter.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Saved money on water filter for refrigerator

    Posted
    SCGirl
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My husband went to Best Buy to purchase a new water filter for our Samsung refrigerator and the Best Buy associate that was helping him recommended he consider the Insignia brand filters. He bought the Insignia 2 pack for the cost of one pack Samsung filter. I gave only 4 stars at this time because we have only had the new filter in a few weeks. The filter was easy to install, no problem with water leaks, and is working well at this time.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Value

    Posted
    Gadgets
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I went to Best Buy to buy a 2 pack of Samsung filters. They only had a single pak in the store. The sales person recommended the Insignia dual pack which were about 1/2 the cost of the Samsung filters. I decided to try them. So far we have not noticed any difference in the taste of the water between the Samsung and Insignia water filters. I would purchase the insignia filters again in the future.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Go generic when selecting water filter

    Posted
    NDFBFAN
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We replaced our water filter because our "smart" refrigerator told us we needed a new one. I could not tell by the taste of our water or color of our ice that we needed a new filter. As a matter of fact, I never changed the filter once in my older fridge that did not come with all the bells and whistles with the newer models and I never had any problems with the water or ice. So if you are going to replace it, save some money and go generic/store brand.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great value!

    Posted
    Butterfly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great value in comparison to the Samsung water filter. However, I am not sure that the water tastes as clean as it did with the filter that came with my fridge (Samsung brand). It is really difficult to tell when researching if they filter out all of the same particles. It appears Samsung has a higher rating. Still, for the value I would choose this filter again. I have hard water where I live.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Less expensive water filter

    Posted
    Dannann
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We were in the Best Buy store looking for a filter for our new Samsung 4 door refrigerator. They require a long skinny filter. When looking, the price of the Samsung was almost 50 dollars for one. The Store clerk recommended we buy the Insignia filter. This one was a two pack and was less price than the Samsung. We were delighted on how easy it was to install and that we had NO LEAKS. Yeah, we are happy customers.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    2 for 1

    Posted
    MOMLON
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These were recommended by the Best Buy employee. I always bought the Samsung brand previous to this. Decided to give these a try as you get two for about the same price as the single Samsung. Seem to be OK... my family insists the water does not taste as good and they definitely slow the water flow down..takes longer to fill a glass. Undecided if I will purchase again. If price is an issue then these do the job.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing filter for an amazing price

    Posted
    DelawareDan
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I searched through a few websites for replacement filters for Samsung fridge. Brand name filters are twice as much as these, at least. I figured that these filters would do as good. Found out they are better. They seem to last longer and do not cause any issues with install; as long as you cut off water supply and bleed off pressure by emptying residual water into an empty glass/cup. But that is with any filter replacement.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not Compatible With Samsung Refrigerator

    Posted
    DocGadget
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought the cartridge because it said it was compatible with my Samsung Refrigerator and the price was lower than a Samsung flter. However, upon following all instructions and installing it, the "replace filter" light did not go out. In other words it did not reset so I now have to manually track when I will need to replace the filter. I just hope it is working and actually filtering the water as I have no way to actually test it.

    No, I would not recommend this to a friend

    • Brand response

      InsigniaCustomerSupport

      According to the Quick Setup Guide, in order to reset the filter timer you can follow these steps. Press and hold the ICE TYPE and CHILD LOCK buttons for three seconds.
      The water filter indicator should turn green.
      Note: Only hold these buttons for three seconds.
      Holding these buttons for five seconds cancels the reset.
      If you cancel the reset, repeat the procedure.
      - Jon, Insignia Support BBY-ExBrand_Insignia