Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 122 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Link 2 PTZ 4K Webcam for its impressive image quality, noting its sharpness and vibrancy. Users also appreciate the AI tracking capabilities, ease of use, and simple setup. The tracking and zoom features are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 122 reviews
  • Rated 4 out of 5 stars

    Issues but fine quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does whats needed . Bestnuy kept casnceling the order for instore pickup after have me waiting for weeks after the original due dates. So i had it shipped other than that it does whats needed and has great picture and functions well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Firmware update was glitchy. Had to set camera up as a U-Disc and drag and drop the DW update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked very well and has great auto tracking. Very versatile mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this camera. Software is easy to use. Only complaint is the preset settings are very easy to mess up and mistakenly reset instead of call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great gimbal controls but It will lose track of you often. It hets stuck and yiu gave to readjust it alot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than i thought it would be!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great software, plug and play, plus it doesn't put a big dent in your budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Link360 two thumbs up

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing, picture looks amazing.plug and play. Great product for a good price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can suggest is a way to ensure that the camera itself is level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for card openings

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best cam upgrade i never thought i needed! this thing is very cool. 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tiny but mighty

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool little webcam that works as advertised. The AI and rotating gimbal are quite adept at movement tracking and auto zooming. The whiteboard framing and focus feature is help too when using as a conference camera for hybrid meetings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising webcam!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome camera, software is great, best webcam, beats my old logitech

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for low lighting situations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video quality was poor in “normal” household lighting conditions. In order to get the best possible 4K quality, you need to provide a very bright lighting environment. All the other features were as advertised and worked well. Their app is easy to use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for making videos seamlessly and zoom calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great webcam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic webcam. Quality is fantastic. Zero complaints about the quality of the hardware

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ai tracking is cool until it freezes up on you and you have to reset the settings. Other than than it has great pic quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Support

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera WORKED Good - but no longer does....I've had an open technical support case for over 2 weeks with lackluster no responses. When I asked for a replacement they said go to best buy even though the camera is over 3 months old. All becuase of poor software development and failed firmare updates and instruction in other languages....

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 1 out of 5 stars

    Insta 360 link 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product amazing quality great for meeting discordyou name it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid If using ARM snapdragon laptops

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return given no app compatibility with ARM snapdragon devices. This includes many Microsoft surface laptops.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned it, can’t block our noises like it said

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning it. The feedback from using it on discord, zoom, and even teams was horrible. People could hear themselves echoing terribly no matter what setting I put it on. Camera is good, but you can get the same quality for half the price. The mic (with thr “ai”) just simply does not work as advertised

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality, Setup, Tracking

    Rated 5 out of 5 stars

    Great Purchase for Professional Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little webcam! Excellent video and tracking, and very easy setup (plug and go). The picture is very crisp and professional. The audio is also a huge step up from my Macbook. Overall I'm really pleased with it!

    I would recommend this to a friend
Sponsored