Customer Ratings & Reviews

The installation went without a glitch. The two people doing the installation worked perfectly as a team and everything worked perfectly. Excellent experience!.

The guys did a nice job and were very polite. I appreciated their advise to throw the first batch of ice out-as that water was used to clear the line. The ONLY downside is they did not put the door handles back on the old fridge, I asked them to do so, but they put the top door handle on upside down. This should have been evident as the brand name on the handle was upside down. In removing the bottom handle the brand name had fallen off, so that wasn't a clue for that door. I did text them (I had the number from their call to advise they were on the way), but I did not get a response.

The installation crew arrived on time, removed our old fridge and installed the new one. From start to finish, it took no more than 30 minutes, and we had a new working refrigerator. We were exremely pleased with the service.

They installed a refrigerator in my laundry room. The gentleman that came were very courteous. We had to remove a patio door. They did an awesome job, taking it out and putting it back in.

Best Buy delivery and install squad was excellent - super efficient and fast. Made sure all was secure and operating, explained features/operation, cleaned and removed all packaging material - In & out in 10 minutes.

These guys from Geek Squad were amazing and need a raise! They went above qnd beyond to get my fridge in my house even when it was super cold out. Makes me want to continue doing business with Best Buy!

I would say that this was the best appliance delivery every...Best Buy contacted me several times in advance to remind me of the day...and make sure my house was ready (path clear, etc) ....they contacted me the day before and the delivery people called 20 minutes before they arrived. They were efficient, handled my freezer with great care----set it all up, answered my questions and they were gone. Easy. Professional. Best Buy should keep this delivery team!! Happy with purchase and delivery/set-up.

After ordering I wasn't sure about the refrigerator passing through the slightly narrow kitchen entrance. The installation team removed the refrigerator doors& the refrigerator could easily pass through. The reassemble & installation of the refrigerator was complete in 30 minutes.

Delivery and installation Personnel were professional and friendly. Installation was explained as well as operation instructions. Floor was dried of any possible water spilled during water line installation without complaint.. Installer even requested the use of an old towel.

fully satisfied - quality, size and look. worth the money!

The two guys delivering the freezer were wonderful. Brought in the freezer plugged it in and made sure it worked and was ready to go before they left. We had no packaging or anything else to deal with. Very professional!

On one of the hottest days of the year, my freezer was delivered. They did a fantastic job. They had to remove and replace basement door and they were very proficient and careful when they did it. Couldn’t have asked for better.

EASY INSTALL. PRODUCT WORKS GREAT EASY TO USE. VERY HELPFUL

Assembled and installed with great ease and perfection. Friendly and courteous. They made sure the install worked perfect before leaving. They even changed the water connection kit with a new one, without me requesting them to do this...their thoughts were to be preventative and proactive. Great group of guys.!

Best Buy delivery men were prompt and courteous. Quickly installed our new fridge, hooked up our existing waterline to the ice maker. They were very careful not to scratch our walls or floors, and patiently showed us how to use the settings on our new appliance. They also removed the old appliance and took all the packing material with them. Great service!

Geek squad installed it perfectly. Hooking up a refrigerator might sound easy, but these guys did it right the first time. I would have ended up spraying water everywhere if I tried to hook up the water line for ice and the water dispenser.

The service installers were courteous and informative. They installed the refrigerator properly and were knowledgeable in answered all of our questions.

I purchased a whirlpool refrigerator from Best Buy and they delivered it and installed it so easy and fast! The men were very professional!!!!

Installation is a breeze. Very happy with the smooth installation.

Install guys did a great job hooking everything up. They were careful and asked me before doing anything that they thought could damage anything in my house.They called twice ahead of time, once at the beginning of the day to remind me of the appointment and once again after they left the house before heading to my house. Overall the guys did a great job.