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Customer reviews

Rating 4.3 out of 5 stars with 27084 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 27,084 reviews
  • Rated 5 out of 5 stars

    Good job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice/water dispenser working perfectly. Professionally done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery service, delivery person was nice and respectful. Timely and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price for 3 appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator it has a lot of storage and looks very nice. I don’t love the look of the stove. The black top shows everything and really hard to keep clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Movers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that installed my fridge were fast, cautious, and friendly. I will use this service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer Super Stats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were super professional and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for a better couple of guys to install our fridge, they did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very fast and efficient. They took all the packaging with them leaving my kitchen clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They kept time well, installed quickly and accurately, and were extremely friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator looks as seen online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time but delivery guy never hooked up my fridge to the water system, and there's no ice maker nor ice tray And there's this hole on the front of my NEW FRIDGE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lionel and Frank were great. They arrived timely and were efficient in removing my existing fridge and bringing in my new fridge. The set up was done nicely and they explained how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivery & set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly, good job. Very happy with refrigerator. They showed me how to remove paint scrapes from finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed as per instructed. Added handles and leveled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman were very professional and knowledgeable. We have a unique situation and they adapted well. They had never installed a refrigerator in an RV. Very tight quarters made it challenging but they a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installed with care in tight quarters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service answered all of my initial connection related questions and resolved all my connection woes. Become I did not have to do the work! The install was hassle free right through to the leveling our our new GE Profile side by side refrigerator and matching range.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 2 out of 5 stars

    Defect not dealt with

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator had a misalignment between the refrigerator and freezer doors. The installation guys came back today and said “That’s the way they are” and would not do anything about it. This is absolutely NOT ACCEPTABLE. I want Best Buy to REPAIR OR REPLACE THIS UNIT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Love Samsung products. Quality and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thor Delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went very well. The guys were very talented movers and the move went extremely well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth process

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is a smooth process and they call when they are on the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was exceptionally. They needed to take the doors off to get in our house. And were so willing and patient to complete the job.

    I would recommend this to a friend
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