Customer Ratings & Reviews

Install was a breeze. Best Buy delivery truck showed up on time. Unloaded and unboxed the freezer. Gentlemen placed the freezer exactly where I asked them too. They were extremely friendly and professional.

The fridge is huge lol and they made it look easy. The installation was excellent and everything works fine, no issues at all

This refrigerator is one of the best shopping I ever done Great look as well enough space for bigger family

The delivery gentlemen were very skilled at installing my fridge. I was very satisfied with their hard work.

The installation team was fast and careful to ensure that no damage was done. Fair warning: If they are removing your old refrigerator and it is oversized then make sure that they know to bring a four-person crew. The installation crew is only two persons, and they had to come back several days later with a four person crew to remove the old refrigerator.

I love the full width of the fridge slide out shelf in this refrigerator. I haven't used it for sheet cakes yet but platters of deli meat and cheeses could go in there or of fruits and veggies if they aren't too high. I look forward to using it for that. I like that it has two condensers and that it can be converted to be an all refrigerator top and bottom or that I can keep it as a freezer at the top and refrigerator at the bottom. All around I love this refrigerator!

Great size. has good sized compartments for fruits and dairy. Also cools really good.

They did a great job. They did not give us the snap rings though which would have allowed us to level the fridge doors.

The delivery crew was prompt and Covid covered. Unfortunately, the interviewer left a piece of plastic on the top door closure which wasn't discovered until the following day and the door wad getting stuck open. Also, the doors were not leveled by the technician and we had to call to get instructions.

Have had this refrigerator for several weeks now. It's working very well. Temperature testing reveals all sections of the box are at required temp. A nice discovery was that the box sits nearly flush to the back wall. I was hesitant to buy a house brand, but the brands i was looking for wasn't available for 2 months or so. Very satisfied with it.

Love Geek Squad. Professional, friendly, knowledgeable and always on time. I would purchase from Best Buy vs other retailers just to be able to use Geek Squad! Had an issue with anchoring my new Cafe counter depth fridge and he came back the same night with the appropriate tools to make it right!

The installation was easy and the installers were very nice and personable.

The guys came in and did an amazing job and were quick. They even took extra precautions when working to not damage my walls since it was a new house.

They came on the right day within the correct hours. Installation was ok, everything works well. There was an issue to which a manager was very understanding, helpful and took care of the problem, I called the Sanford store the next day. I will say everyone I have come into contact with at the Sanford Store is Wonderful and more importantly, Knowledgeable! Love the Samsung reps there! :-)

EXCELLENT DELIVERY AND SET UP Great product. It fits our needs.

I inadvertently purchased a refrigerator without an icemaker but did not realize that fact until it was delivered and set up. I returned to the Best Buy store and purchased an icemaker installation kit. I have not installed one before and was slightly intimidated until I opened the box and realized it was very easy. Just follow the directions! I also purchased the stainless steel connection hose which was simple to hook up. An excellent unit!

Quick and reliable the third-party people were very nice and quick to set up everything

Nice down to earth guys! Respectful with only my wife and children home for delivery.

Beautiful little refrigerator,,,I love it! It was one of only 2 french door refrigerators that fit in our space,,,bright lights, shallow so you can see all that you have in it,,,no more leaning over and moving the front things around so you can see what's in the back,,,couldn't be happier with it,,,

It worked very good and the size fitted perfect at the space that we had