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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 27225 reviews

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Rating by feature

  • Service

    Rating 4.3 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

  • Expertise

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 27,225 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best purchase of 2023

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of my Insignia refrigerator was on-time, fits perfectly into my limited space and I have been very happy with how my refrigerator keeps food fresh, frozen and anything else in between!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set Up Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All they had to do was plug it in but they actually did a little more. They placed it so that there was space around it for the fans. They also explained to give it a few hours before trying to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment, Ice maker, Noise level

    Rated 1 out of 5 stars

    Free installation. You get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator doors were put back on unevenly. Plus the refrigerator has been making ticking and popping noises. The installers said it was all set up knowing we were not hooking up a water supply to the automatic ice maker. Well we got a notice from Whirlpool saying if there was no water hook up make sure the ice maker is turned off. Thanks to your installers it wasn't turned off. I think we'll try elsewhere to finish our kitchen and laundry room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great followup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second crew that came out to reinstall and reroute my water line. They did an awesome job. Much better than the previous team that came to install the first water line. Also the first team routed my water line through a unused under sink reverse osmosis system thereby flooding the entire fridge water system with water filtration that was unknown and hadn't been used in years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Strongly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new refrigerator to buy and suddenly saw the Best Buy Ad with a Whirlpool refrigerator at a stealing price, so I immediately went online to order it, and the whole thing worked out really well, from pricing to delivery to the Whirlpool's great performance, Best Buy's delivery was on time and they'd notify you a day a head of the delivery schedule; plus tỷ delivery team also called you on the date of delivery to inform about their arrival time, so it was great. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    refrig eval

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product looks very nice , fits easily where we wanted it an is performing perfectly so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Delivery and Set Up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was early and the men were so nice and careful with my home. They hauled my old refrigerator out and set up the new one, including connecting the new water hose in a very quick time. I would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addin installation to the existing waterline and removal of the old applicance to delivery are well worth it. The delivery team were prompt, professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Water line connection

    Rated 5 out of 5 stars

    Refrigerator water line connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As part of the refrigerator delivery Best Buy connected the water line. It was efficienct and they double checked for leaks. Works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    knew what they were doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clearly not the first time delivering a freezer. did a great job installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank You, every thing working good. best service, best atención,Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Installation of refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the installation! They were very professional, knowledgeable, and efficient! I would very highly recommend purchasing from Best Buy (good prices) and having them do the installation (really good quality work)! They did a great job and checked to make sure everything was working properly before leaving. They also gave some instructions for the use and operation of the appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch 500 Series.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East Setup. Customer Service has been difficult. Was disappointed in the Service Provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Okay!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i already entered a review? Product is superior to any refrigerator I have had in past because of freezer on the bottom, fixed so door doesn't swing open, no icemaker, so extra room, attractive steel finish matches other appliances, freezes well without freezer burn or need for much adjustment, refrigerator keeps temperature and food lasts longer.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Not needed for fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple.. had I thought about it . I wouldn’t have added installation as all it was plugging in. We had issues with the previous fridge therefore it was added on accident . But good customer service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No water install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was super fast and very professional. I did not need water hookup but he made sure the fridge was working and all paper and tape was taken off

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Customer Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The install was successful. I’d recommend buying all appliances at Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIDGE INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young lads did a fantastic job in the delivery, installation and haul away... MUCH APPRECIATED

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    New freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very well, the new freezer was installed and is working fine. We placed food in to it and found the brake on the caster was not adjusted so every time we pull open the door the freezer rolls out and we have to push it back in.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product for the price. Very spacious

    I would recommend this to a friend
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