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Customer reviews

Rating 4.6 out of 5 stars with 2891 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,891 reviews
  • Rated 4 out of 5 stars

    Good for multi devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected although I wanted more powered USB outputs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great USB Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is reliable and comes with an external power supply for high current devices like external hard drives and also comes with a single port that can be used to charge phones and tablets. Hub can be also used without the power supply for low current devices like SSDs, flash drives usb comm port interface cables and mice. Have been using now for a month with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    did what it was supposed to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did what I wanted nothing more to say although I must I guess

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not charge multiple devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device to charge multiple devices, phone, iPad etc. from my wall outlet. Only one USB actually charges a device. The other USB ports do not charge devices.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB 3.0 7-Port HUB is designed so that there is only 1 USB port that is for charging. If you need a hub that provides charging to all ports we have those solutions. For assistance with finding the right product please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you. j5create

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well. needs power. skips power sometimes. :/

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Supports USB bus-powered or DC self-powered for power hungry USB devices j5create

  • Rated 3 out of 5 stars

    Works fine for keyboards and phones, not iPad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping to use this to connect a keyboard, phones and an iPad Pro to my PC. Doesn't have enough power to charge the iPad Pro. Works fine for everything else.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      One port supports fast charging for smartphones, tablets, iPad® up to 2.4A. Please connect the DC self-powered for power hungry USB devices. j5create

  • Rated 2 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month, four of the 7 ports stopped working.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 2 out of 5 stars

    Expensive for a simple hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware, there is only one powered port so you can only charge one device. Expensive for just a hub with just simple USB ports

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      One port supports fast charging for smartphones, tablets, iPad up to 2.4A. The other USB ports supports data transfer rate up to 5 Gbps, backwards compatible with USB 2.0 and USB 1.0 specifications. Kindly, j5. j5create

  • Rated 5 out of 5 stars

    usb port

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for our home office and helps eliminate clutter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    j5create USB 3.0 7 Port HUB

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The j5create USB 3.9 7 port hub is great for multiple devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for x usb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for x usb 2.0 or 3.0. made well fell will built

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only worked when directly plugged into wall outlets,,,did not work plugging into an extension cord or power box or lamp outlets,,,,,,when staying in hotels we do not always have available plugs direct

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Drops connected devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I have 4 SSD drives in USB 3.0 enclosures and I wanted to make them into a RAID volume for use with my Mac. Each drive was using the J5 hub for power. The RAID volume connection would drop at random times. Thought maybe it was the RAID software I was using so I removed it and used each drive as a separate file system. Still had random disconnects. Went down to 1 single SSD drive and only had it plugged in. Again random disconnects. This was all using the AC adaptor that comes with the hub. Have not tried drives using a separate power supply.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi! I'm so sorry to hear that this happened to you! Since your review we've greatly improved all of our devices and drivers and continue to release new products to meet current customer needs. I hope that you would consider giving us a second chance so that we can show you the difference Thanks, j5create j5create

  • Rated 5 out of 5 stars

    Larger hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a larger hub, this one fits the bill perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this product works very well, glad I got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic little hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my Mac and I couldn’t be happier. I can connect everything I need and want. It’s tiny so it takes up no space - great item!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Fantastic customer satisfaction is guaranteed with the JUH377; it's USB 3.0 ports allow you to connect up to 7 devices at once eliminating the need to unplug to connect the other.
      Appreciatively,
      j5create j5create

  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HUB worked fine for a week, then worked on and off. Definitely not reliable. Had similar issues with other J5 product. Will never buy that brand again.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

  • Rated 5 out of 5 stars

    USB Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and I like having the separate power hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good to use no issues so far will recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    7 ports but only one has power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it because it contained 7 ports, but only one of them has power. I thought I was getting one with power in all ports. Anyhow, it serves its purpose but not what I thought I was getting when I purchased it.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      For dedicated charging; the JUH377 contains 1 BC port which is battery charging providing up to 1.5 amps as compared to the non BC ports which only output to 0.9 amps. In order to charge multiple devices, we recommend using models such as the JUP60 for instance which provides multiple USB ports for charging, or if interested, we can discuss other options available. Support information can be found on the box and an agent will be happy to help find you something to better fit your needs.
      Thanks,
      j5create j5create

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