Customer Ratings & Reviews

Needed more USB ports, and this fulfill what I need.

Well, it did good for 2 1/2 years. Being a USB hub, I was hoping it would last longer. It really helped keep my desk clean without having to run a bunch of USB cables to my PC. Now it no longer works and I get a "windows doesn't recognize a plugged in USB device" error. It was good while it lasted.

I had one of these before and it died. This new one seems to be working well.

Excellent works like a charms love it can plug up all my USB devices

This works perfectly fine with the USB 3.0 BD drive I got at the same time, but not so much with other devices. Specifically, my iPhone 7+ is unable to maintain a connection to my computer for reliable syncing when plugged into this hub even when it's the only device plugged in, regardless of which socket I use, though the further away from the USB/PC connector the worse it is. The same phone and cable work just fine on my older 2.0 hub that has my printer and wireless mouse receiver plugged in.

Works great for my gaming laptop plenty of ports good quality.

I purchased two J5 Create 7-port Hub from Best Buy several years ago. They were expensive but did not work well. After unplugging using ejecting in the system and plugging it again, computer could not recognize it at all. I checked the system but did not find problem. Something must be wrong with the hub. The only way I could do was unplugging the hub and plugging again, which was ridiculous!! I really want the company to refund money to me since it is a junk!!

A generic *tech USB hub is fair more reliable and robust than this expensive USB hub. This is now my second J5 USB hub which has failed, the first stopped working. The second J5 USB hub randomly disconnects devices. It is now past the return or exchange window for Best Buy, so I contacted J5 support. J5 support suggested I purchase a different USB hub. I will purchase a different USB hub from a different manufacturer! Save your money and purchase from a different manufacturer! My $15 USB from Startech has proven to be far better than this over priced desk weight.

I had got this to use in a home audio studio. I gave it an below average review because when it's plugged in, the transformer causes noise in the system. It's not for fidelity audio uses, though it seem durable so far.

So I bought this to have a hub for my 4 external HDDs so I use them simultaneously with my laptop. I also use the powered plug to run my wireless mouse, which is great because that particular plug supplies power even when the laptop is off, allowing my mouse to charge when not in use. And the rounding out the last 2 plugs is my gaming headset. Works great. Except after ~2 weeks, the output USP port, the one that connects the hub and computer, is loose, every time it wobbles the whole thing disconnects, crashing the HDDs. Feels light and a little janky for $40 worth of USB hub too, in retrospect seems like a much cheaper product.

Only charges or provides power via ONE of the ports. If you have more than one device that needs power via usb this is NOT the device for you.

This thing is straight up garbage. Do not get this thing if you have even one non powered portable hard drive that you want to connect. This thing will not power them. All it is good for is thumb drives and powered external drives. Who has 7 thumb drives they need to plug in at the same time? Not being able to use portable drives with a hub that is described by the manufacture as intended for "laptops and Macbooks", is disingenuous at best and a downright lie at worst. In short, stay away from this garbage. If you do buy this trash, make sure you save your receipt as Best Buy will not accept returns without a receipt and wont accept returns after 15 days.

What everything about the product doesn't tell you is that you can not power things such as RGB mouse pads, small USB desk lamps and other items such as this only requiring power...only one of the USB ports supply actual power to devices such as that... Even with the "host" and AC power plugged in I could only get actual power out of the one higher powered USB port. Tried the other ports for my RGB mousepad and nothing...only the fast charging USB port would power anything requiring only power... Not sure if mine was defective out of the box but I am returning it for something different

I use an HP wireless keyboard and Logitech wireless mouse, both of which require USB dongles, and this was one of the main reasons I bought this USB hub, since my laptop doesn't have enough USB ports. The HP dongle works only about 20% of the time through the hub, and the Logitech about 60-70% of the time, and other peripherals (eg Fujitsu scanner) also get dropped and require the hub to be unplugged from the USB port and replugged to restore connection. Even the disconnect/reconnect process doesn't restore the dongles a lot of the time. I've finally had to dedicate an on-board USB port on the laptop to the HP dongle because of the problems. I would not recommend this product, particularly if you need to run USB dongles through it.

Worked great at first for about 6 months, then I noticed my devices not connecting properly. The final straw was today I purchased a new microphone and thought it was defective and it was just two of my ports being blown on the hub :(

So I liked this hub but I started noticing that if my keyboard or trackpad was plugged in (I use an iMac) and I brought my Mac out of sleep mode that my keyboard and trackpad were not recognized. I had to unplug them and then plug them back in for the computer to recognize them. When I contacted j5 support they informed me that the USB 3 used by the hub produces radio interference that disrupts the wireless connection of some devices including Mac keyboards and trackpads! Who sells a device for use on a computer designed for wireless peripherals that produces a signal that interferes with wireless peripherals? Their support team told me to expect the problem to continue. Bottom line, don't buy this if you're using an iMac.

Didn't work for me. It ran my keyboard and mouse fine but the first time I tried to copy some simple files (.wav audio files) it kept giving me an error that the transfer was interrupted. I know that the problem comes from this device because I've been using a cheap-o unpowered hub up until now and I never had that problem - this is the only thing that changed. I'm going to need to return it and hopefully can find a similar item from a more reliable brand that will actually work.

(1) my Seagate usb hdd does work, if plugged into the charging slot. (2) my flash drives work in all 7 slots. (3) my 7 Mediasonics USB HDD enclosures- none work, not even 1 unit plugged into the charging slot.

im giving this one star because i just bought this, took it home, and discovered that the power supply is missing the male plugs, rendering the product completely useless. on the outside of the box it says the power supply is optional, which isnt true if you want to plug in an external drive, which is the only reason anyone would purchase this over a cheaper one. i called their customer service line twice, and both times i waited for 15 minutes before being passed off to an answering machine. still havent heard from anyone. i will be returning this product and recommending that everyone stay away from this company, including all you lovely people.

Worked fine for the first month it was installed then the issues began. Connected devices began to drop in and out. Then it stopped functioning with my mouse and keyboard completely. It provides enough power to light the LEDs on the mouse and keyboard, but not enough for them to actually function. Note: Only 2 of the available 7 ports may be connected before failure occurs. Since this device is unable to support a simple mouse, keyboard and wireless adapter without failing, I highly doubt it will be usable for the Oculus Rift I had intended to use it for.