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Customer reviews

Rating 3 out of 5 stars with 5 reviews

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60%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 2 out of 5 stars

    Did not work as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to run a projector from a laptop. Neither I nor any of my employees could get this to work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi! I'm sorry to hear that this happened to you! In the time since your review, we've greatly improved our devices and our drivers and continue to innovate so that we can provide our customers with a fantastic product that meets their needs. I hope that you would consider giving us a second chance so we can show you the difference. Thanks, j5create j5create

  • Rated 3 out of 5 stars

    Good way to get 2nd monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to hook a second monitor up to my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The device is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected but Windows 8.1 is having issues with it even with the new drivers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Displays Screen on Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this adapter so that I could display my laptop screen on a monitor on my desk. Very satisfied with it as it does the job I expected it to do. Would definitely recommend to a friend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get video display to work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions are simple, install driver, restart computer, plug-in device, select display settings. After installing the driver and restarting my laptop it did recognize the device, but I could not get an image to appear on my monitor. I did verify that the VGA cable and monitor both work by plugging them in directly to the VGA port. I'm an IT professional and attempted to use this device with a HP laptop running Windows 7. Made multiple attempts to use this product by uninstalling and reinstalling the driver and restarting the laptop multiple times, but no luck. I will say that the construction of the product seems high quality and I wouldn't be opposed to purchasing other products from this manufacturer, but had to return this product.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please make sure all updates on computer are current such as Bios, graphic card, drivers, etc. Once completed, try uninstalling and reinstalling the driver once more but without the j5 device connected until installation is complete. Once that is done, connect the device to computer and VGA cable to monitor with correct input selected. Thank you. j5create

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