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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 15 reviews

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80%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the USB 3.1 functionality of the USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB. The additional USB ports provided by the adapter are a highlight for many users. Positive feedback focuses on the adapter's ability to expand USB connectivity. No significant drawbacks were reported by customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Rated 4 out of 5 stars

    Good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased a couple of these now and they are very good. Inexpensive, good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for the new Mac laptops and ethernet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need an adapter to hook my new Macbook to the internet hardwired. The setup was a little specific and you had to do it in the correct order. You have to read the instructions first before you start because if you do it in the wrong order it won't work. So it takes a little more time but it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.1

    Rated 5 out of 5 stars

    Great item to have w/ newer laptops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had one USB drive on my laptop and no network adapter. This adapter gave me additional USB ports and a network port via USB C slot. Great item and fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Usb 3.1

    Rated 5 out of 5 stars

    Great USB port. Very solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best usbc port. Great for my macbook pro. Metal shell...not plastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good hookup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is easy to find and install on the makers web page.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, fills the bill nicely!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed to expand the capacity of my new MacBook Pro 11 laptop! Very pleased w/this!

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      WDM71, designing products to expand computer capabilities represent the JCH471 and we appreciate you taking the time to leave a review.
      Sincerely,
      j5create j5create

  • Pros mentioned:
    Usb 3.1

    Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a Samsung notebook and so far it's great. I have been wanting to try out J5 for awhile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good construction and quality, does the job. Make sure it's the connection type you Need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some software is needed in order to get it to work, but when it works it works well.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello,
      This adapter needs a driver installed for the Ethernet port to function. Otherwise it is good to hear that it is working well. Thank you for choosing a j5create device.
      Cheers,
      j5create j5create

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The adapter interfaced properly with everything connected to it and performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition for my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales lady recommended this item. Very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It download fast all my photos to my mac ....awesome

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with this. Does not work half the time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be returning. Does not work! Not happy with the purchase

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm sorry for the inconvenience that this has caused you. This device does require drivers in order to work and we would be more than happy to guide you through the installation process. Our information can be found on the back of all of our product boxes and on our website under the support tab. There you can find links to our livechat, phone, and ticketing services.

      Thanks,
      j5create j5create

  • Rated 2 out of 5 stars

    Convenient, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stream on Twitch, and so I use this to connect my capture card to my laptop as well as the ethernet. So I have a maximum of 2 things connected to this for a minimum of 2 hours a day. Drivers need to be installed, and that's not a problem. What my problem is, is that I've used it for two weeks constantly and it's already stopped working. I have to unplug the ethernet and plug it back in to get internet to my laptop. I've tried multiple times to get my cap card working, but it refuses to recognize the card now. Nothing has changed with anything, it just doesn't work anymore. Not terribly cost effective at $79. Like I said, convenient, but not very long lasting if you'll be using this on a regular basis. I have a 2016 MacBook 15 Inch. Until today, everything has worked perfectly, it just stopped responding for some reason. I'm returning it for a different one. I see on Amazon this only for 3 stars. Also, it gets very hot. If you are going to use this casually, maybe don't leave it plugged in unattended.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi!

      I'm so sorry to hear that you had this trouble! Since your review we released to capture cards! Our JVA02 and JVA04 are perfect for streaming and getting them uploaded to multiple platforms. I hope that you would consider giving us a second shot and trying one of them out!

      Thanks,
      j5create j5create

  • Rated 1 out of 5 stars

    Good for only 4 days

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for about 4 days. Then it stopped working. I reinstall the driver and even reset my system. Dell Inpiron 15 7000. Still not working.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi Tom!

      I'm really sorry to hear you had this issue! Please don't forget that my Customer Service team is always available to assist when issues like this happen and they're more than happy to troubleshoot a problem. In the time since your review, our products have all been updated, so I do hope that you'd consider giving us a second chance!

      Thanks,
      j5create j5create