Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,649 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    It does a good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a stronger connection to my electronics. Connection interuption occurred more often then I would like, but when connected sound quality was excellent. Very good bass sound. Ear hooks are not very effective and can be uncomfortable. Honestly expected more for the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth, Comfort

    Rated 4 out of 5 stars

    Not bad. I like it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's nice having a decent set of Bluetooth headphones with the bonus being that they work as a mic for phone calls, gaming, etc. as well. They are relatively comfortable as they sit in my ears fairly snug.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a little tricky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like this earset. I'm not an audiophile, so the music quality is just fine for me. The phone volume is just fine as well. I wear behind-the-ear hearing aids, and even with the ear hooks, I have no problem wearing these all day. I can still hear conversations and traffic with them, which is great. My only dislikes are the cover over the charging port ,which is difficult to manipulate (I might cut it off); and that you have to turn it on to use it. The Plantronics I used to have connected automatically. And the button to turn it on is not isolated from the volume buttons, so it takes several tries to turn it on. Maybe I'll get used to where it is and it won't be such a problem. Its range is a bit shorter than the Plantronics unit, also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    great pair of first wireless sport headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the first pair of wireless headphones I have purchased. I got an adidas smart run watch for Christmas so I wanted to utilize everything it has to offer. They are pretty good with sound, but sometimes it does cut in and out even playing music and running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass, Fit

    Rated 2 out of 5 stars

    Not great I returned them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I USED THE SE FOR ABOUT A WEEK. THE SOUND WAS CLEAR BUT HAD NO BASE TOIT. TE PIECES THAT SIT OVER THE EAR DIDN'T FIT RIGHT AND THERE WAS NO WAY TO ALTER THEM. THEY KEPT FALLING OUT OF MY EARS.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    decent for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for.my wife to make working out easier. They fit snug in the ear and are comfortable to wear. They aren't as heavy as other blutooth ear buds so they don't fall out. The sound is just ok though. Adjusting the internal equalizer when available helps some but they sound just slightly better than the cheap pair u get with ur cell phone. The cord is also a little on the long side Which is weird.. they only have to wrap behind the head yet they leave an extra 4 to 6 inches so it drapes down your back and there's nothing to adjust it to stop it from draping down. I use a small GI joe rubber band to tighten it. The cable.is long enough to catch on everything at the gym and gets quite annoying. if you don't eat to spend 300 on beats by dre ones which are just slightly better sound wise then these are a sub 100 option.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    quality sound but short charge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the jabra and experience nice quality sound but when I'm deep in the sounds after 3-4 hours, it tell's me goodbye and then turn off. The charge has run its course. I would recommend but I will let them know about the short charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    Returned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was decent, but they would not stay in my ear well during workouts, and then stopped holding a charge after less than a month. I returned and replace with Jabra product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection, Fit

    Rated 1 out of 5 stars

    Good sound, connection drops, they fall off

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset upon a recommendation from a BB associate. When they are connected the sound is very good, easy operation but unfortunately connection gets dropped frequently, I tried them with my iPhone 4S and Sony Xperia Z1s, same result. They fall off my ears because the squares that go into your ears are too big and awkward. Now they don't get charged thoroughly so getting ready to send them to manufacturer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is excellent and I would buy these headphones again. My only complaint is that the ear pieces can't be adjusted and tend to come off my ears. (Maybe it's just my ears.)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Ok if you have big ears

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am overall pretty satisfied with these headphones. The sound quality is good. However, the part that loops around the back of the ear arches above my ear and does not fit securely, which causes the headphones to fall out sometimes. The range is maybe about 15' or so before the sound is intermittent. I use these at work and for fitness. For the price, I would recommend these headphones (if you are not too picky about fit).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    great sound when it connects

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price. It sometimes cuts in and out on one left side but apart from that it's excellent. I like that it says goodbye when the battery's drained so you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Love Them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound quality! Tried the JBL brand and found that these had great sound quality but kept falling out of my ears.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 3 out of 5 stars

    Frustrated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would really work for me during my workouts. However, I became frustrated as they would continue to slip out of my ears when I would sweat. It also kept turning off on me and there was a lot of interference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for money. I didn't want to spend a fortune and these sound fine. Only con is that I can't hear anything around me even at low volume. That may be a pro for some people.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    great headphones for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Def researched Bluetooth headphones before purchasing. Was looking into beats, but let's be honest, those are expensive. Thought I would try these and these work perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Decent for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, but the box around the earbuds is too big causing it to easily fall out especially if you sweat a lot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical of the quality of these because of the reasonable price, however after using them I think the sound quality is good and the design is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caught these on sale, 10 dollars off. Pretty good deal, good sound quality. Only drawback is battery life--only last thru 2 workouts, so I have to recharge often.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound but uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good on these head phones, like the length of the wires but the ear buds were not comfortable in my ears. My son and husband said they fit their ears. So, maybe they are good for bigger. Ears.

    I would recommend this to a friend
Sponsored