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Customer Ratings & Reviews

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The comparable value price is $249.99

Customer reviews

Rating 4.7 out of 5 stars with 566 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers commend the Explorer 290 for its impressive battery life and portability, making it suitable for activities like off-grid camping. Users also appreciate its overall performance and power output. Some customers have expressed a desire for more port selections and the inclusion of solar panels.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 566 reviews
  • Pros mentioned:
    Battery life, Power output

    Rated 5 out of 5 stars

    Will help you limp along for a short time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not going to keep you warm in a storm or keep your refrigerator on for any length of time. However, its great for short amounts of time, and recharging phones. A tiny 120v heater ran for 2 hours or so with this generator fully charged.

    I would recommend this to a friend
    • Brand response from Jackery
      Posted .

      Thank you for enjoying our product and sharing your shopping experience.

      It is good that you think our products will help you limp along for a short time
      If you want it for a longer time, please buy a bigger version of it.

      Thank you for recommending it to your family and friends

      As an industry leader in solar generators, Jackery will strive to continue its vision and commitment to providing green energy solutions and powering outdoor life. Jackery

  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Jackery so convenient

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Jackery, cuz I love it so much! Our power goes out frequently, and it is perfect for when you want to power a few things without turning on the generator. Also good for when you are away from the house and need power.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Power output

    Rated 5 out of 5 stars

    Amazing little powerhouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little powerhouse kept my multicolored camp tent lights going all night long, and still had juice for my phone charging, and air up air mattresses with pump. Amazing little tool. I actually plugged in 2 box fans and was only at 150watts (75watts x's 2 fans). I almost bought a second one. Will look into a solar panel as a next purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 4 out of 5 stars

    Great Size & Practical Charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just took it on our trip to Disneyland since my dad just finished cancer treatments and needed to take a mobility scooter. It fit nicely in the little locked storage box on the back and came in so handy - we charged our cell phones on it and then at lunch he charged up the scooter. It gave it a nice charge to finish the day. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Good and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of outdoor markets and need to set up my tent with lights. This will keep them powered the whole day, plus I am able to charge my phones. I would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME generator! I was a lil disappointed because I thought it came with the solar panel! But overall it's a life saver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerbank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great product i live in my car so its vary handy is buy a 2nd one if i has thw money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Battery Pack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it every weekend when I hunt and it’ll never drop below 60%. Great battery back and would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Reliable Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great portable battery. Got a 100w solar panel too and it is fun to optimize my daily electricity use. The battery feels sturdy and is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good with improvement suggestion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works. Weight: light enough for this arthritic old lady to carry, Only negative so far: like so many products, for some reason they make the on/off/control buttons the same color as the background (black on black) making it hard to see where those buttons are, improve by making it easier to see these buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solar is the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product works and functions great really helps when the power goes down

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a reliable, high-performance portable charger, the Jackery is a game-changer. I’ve used it during power outages, and it’s never let me down. Thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Product works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have taken this camping a couple of times and we can run a box fan on it for the majority of the night, which is the main intention.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's was the best thing i bought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items works great. If you don't have electric at the time love it

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    Great buy! Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed -- just in case I lose power, I can still keep a few things on such as light, cell phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Power output

    Rated 5 out of 5 stars

    LIFESAVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT UNIT - highly recommend. Small but powerful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    Jackery powering Dometic 55

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really impressed with this relatively small battery pack. I bought it to power a dometic cooler while camping. Tested the setup by keeping the cooler and the battery in the back of a Jeep throughout the day. It would get through about a day to a day and a half on a hot day. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Port selection

    Rated 5 out of 5 stars

    Compact back-up for multiple devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Explorer 290 Portable Generator at a great price as we enter the season of winter storms. The small size was one reason for selecting this model, as we have minimal storage space. The unit came partially charged, and took very little time to fully charge plugged into an outlet. The percent charged is clearly shown. We charged a smartphone, with 97% remaining on the generator after. Have not yet tested charging our laptops, but given the remaining power after the cell, would expect the claims are accurate. This will not power a refrigerator in the event of power loss, but we will use it for a lamp and personal electronics in event of loss of power. Unit has an AC outlet, 12V car-style DC socket, and 2 USB Type-A ports. A solar panel kit can be separately purchased. Would have liked a USB-C port but an adapter easily addresses this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it every day. Works good out side running dports practice clocks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    The Jackery 290

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The generator works as promised. I have had it for about 2 weeks. The instructions says to either charge every 6 months or leave plugged in. I have chose to leave it plugged in. I like that the different inputs have their own on/off switch. I purchased the solar panel with it (together a daily deal). It’s nice to be prepared for power outages, and to be able to take it with me when I go, not worrying about needing electricity.

    I would recommend this to a friend
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