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Customer Ratings & Reviews

$399.95
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Comp. Value: $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1229 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,229 reviews
  • Rated 5 out of 5 stars

    Best buy Idaho Falls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was fantastic in recommending this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. I love it. Birthday present to myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best for home. . .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you pay the remote feels really cheap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No returns

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding this to an existing tv created a whole new experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    House ,gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift for the whole house, they love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl all day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great and my all friends like it ..and I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, highly recommended, would purchase it again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not enough bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer is not pushing out the base that it’s capable of. I have an older model of this with the same wattage rating yet is considerably better. It doesn’t require an app to set the equalizer like this one does. Using the equalizer to try and get more base out of the sub only makes this sound bar, not as crisp.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JBL sounds system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best choice made , absolutely buzzin'

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy. Good bass.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both models. The earlier version and this one. Both work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for me, I don’t know about you. I like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is the bestbud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very respectful, every employee i see offers help

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Run Forest Run....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Why? Ok, if you're going to release a nice soundbar, please do your customers a favor, and make sure it works properly! Sounds cuts out on Mute or soft volume passages. As an AV Pro, I need and rely on my products to work as described. And to be fit for purpose! As an installer, I do not want to find and update the firmware. That should be YOUR responsibility as a company. While the bar sound good, that means nothing if you can't hear it! Having to adjust the sound bar everytime it gets powered on is a complete hard no for both myself and my customers. I am NOT a beta tester for your products.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for reaching out. We're here to help with your JBL Bar 500. We'd like to know more about your setup so we can work with you directly. Please contact JBL Customer Support so we can assist you. JBL

  • Rated 2 out of 5 stars

    Id pass. Its not good for tv use at all.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music. Horrible and overwhelming surround for TV/movies. Ambiance sounds are over the top loud while vocals are low. For TV use, it sounds best in stereo. Im taking mine back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    The UBL speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is so quite good, the speaker should be tuned up a little bit more

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Look into other bars first.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4 months I am still not overly impressed with the sound quality of this soundbar that I was talked into spending extra money on. Right now Meh at best.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Entry level quality with above entry level price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess I should have checked these one star reviews before purchasing this... Connects to the TV just fine, HOWEVER, the sound is no where near as good as one would expect and the JBL One app is trash and won't connect to the wifi. Initial setup seemed to be fine, until the software update got to about 80%. It never made it to 100%, although the soundbar display said done and would not connect back to wifi again no matter what is done. Recommendation... Allow users to use the "advanced" features from the remote instead of forcing people to use a horribly designed app.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Has potential, but I think mine is defective.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about this soundbar, but the surround speakers sound like have constant whispering coming out of them. When watching something quiet, there’s this rustling sound coming from it and it ruins the listening experience. It has the potential to be great, but I’m certainly disappointed in it and I’m past the return window so I’m stuck with something I feel is inferior and was very expensive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    JBL Guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok but voice enhancement is poor. IMO this sound bar is mediocre at best and keep in mind I’m a JBL guy. Love most of their speakers. Still have a pair of Decades I bought in 1978.

    No, I would not recommend this to a friend
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