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Customer Ratings & Reviews

Your price for this item is $699.95
The comparable value price is $879.99

Customer reviews

Rating 3.6 out of 5 stars with 5 reviews

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60%
would recommend
to a friend

Customers are saying

Customers are satisfied with the MA710 7.2ch. 8K AV Receiver's sound quality, HDMI capabilities, and ease of use, frequently praising its powerful performance and sleek design. However, some users experienced difficulties with the setup process and the app's functionality. The receiver's modern features, including eARC, were also highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL MA710

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the JBL MA710 A/V receiver during a sale at Best Buy. The MA710 provides 6 HDMI ports which are plenty for my secondary home theater system in a spare guest room. The 110 watts with Dolby Atmos through an older pair of JBL speakers and center channel soundbar sounds excellent. Setting up remote use through app is a little wonky and might discourage some people, but not of extreme importance for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic sound, with good looks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow is my first description. I’ve had Denon, Yamaha, Sony. Etc receivers in the near and distant past. This is the best I’ve ever had. The intelligibility of of speech is the best I’ve heard and everything else is right on point. And, the white look is extremely cool. What else can I say. It’s fantastic to my ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy if you want to connect a turntable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned a Sony receiver yesterday because it did not have a ‘phono’ connection but I could play Dad’s records NO problem on his NEW BestBuy purchased Audio-Technica AT-LP120XBT-USB through RCA connections. I returned the Sony because it lacked all the connections we needed for five input devices. The Sony was $399 this JBL is $799 and the records sound like GARBAGE through it. Complete Disapointment!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL MA710 Receiver

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Receiver that I paired with two Kef Q150s speakers.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 2 out of 5 stars

    Not for a beginner.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for a beginner when it comes to surround. I am using the MA710 in a 5.1 config, and even the Geek Squad had quite a difficult time to set it up, but this is working. Since I have tried to use zone 2 to power my patio speakers, but zero luck getting this to work even after a call with a very nice tech support guy at HC. Sound barely audible on the patio with Party Mode on and Party Mode Vol at 99. Very disappointed since this was the recommended receiver by Best Buy Pro who cam to my house! Any advice to enable Zone 2 much appreciated.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for bringing this to our attention. Our JBL MA710 is handled by our JBL Luxury Team. Please contact them directly at 888-691-4171 for further details and assistance. They are open from Mondays to Fridays. JBL

  • Customer reviews from jbl.com

    User rating, 4.8 out of 5 stars with 15 reviews on jbl.com.

    See all jbl.com reviews
    jbl.com
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