Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $49.00
The comparable value price is $59.99

Customer reviews

Rating 4 out of 5 stars with 28 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

71%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Rated 4 out of 5 stars

    Good for the $$, nothing less & nothing more

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order the big cups so that my ears won't get hurt and smash over extended periods of use. Sound is good, easy to use, overall good headset. Overall good feeling and comfortable but, may feel heavy at times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok i have to say it has minor issues like the volume is not that loud it has more bass then hearing where you’re opponent is at don’t get me wrong the bass on it sounds great and when you talk its clear but it’s ok the audio that needs a little more kick to it but overall it’s Ok

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback about our JBL Quantum 200. Please make sure that the volume is well adjusted on the headphones and connected device. If you need help with our products, please reach out to our Customer Support. JBL

  • Rated 4 out of 5 stars

    Good qualoty

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noice quality. The mic was a bit finicky but for my 10 year old he loved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I ever purchased for the price. I tested for feedback at full volume and teammates could not hear themselves. Excellent caressmanship but did have to stretch the headband a bit due to my fat head and still working great. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good entry-level over the ear headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While they're not cheap, they're practically among the 3 best you can get for this price. Sound is good, I only hope the pads don't get greasy like any other headphones out there, cheap or expensive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    These head phones do not last very long

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great but 4 months after I got the head phones the microphone quit working

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    1 mo later, wire connector broke. trash

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good overall. however, the design of the wire connector has an angle on it, so it easily bent when I plug it into my computer. they sound good and were versatile (pc, phone, tv) but make sure you use kid gloves when pushing the connector in to the port. everything is design to break these days. I doubt I will buy JBL headphones again. owned it for 5 weeks. past the return date. now in the trash can.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Quantum 200 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Rated 5 out of 5 stars

    JBL - Quantum 200 Headset

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL - Quantum 200 headset is exactly what my son wanted and works GREAT !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish it was detachable mic and USB

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent for the price. overall happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good volume and audio quality. Bought this for my man and he preferred this over other popular brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, well-made, heavy duty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use for gaming and needed something more durable and heavy duty… Quality is great. Mic works very well, and they seem to be sturdy and well made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better if it didn't echo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am giving this three stars because it echoes like crazy. Very hard to hear people on the other line without it echoing. I do like the headphones, like the size and the way it's comfortable on my head. I just do not like the echo.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On point!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a gamer, then this headphones will be all you need. I brought it for my college son for his birthday and he hasn’t put them done since.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones that kinda work

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay, will say microphone has echoing problems.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Need to be longer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are good but not the best. I had to buy an extension cable I think the cable could have been longer.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback. We understand that our JBL Quantum 400 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to our development team. If you have questions or concerns in the future, please call our customer support. https://bit.ly/2WocMfi JBL

  • Rated 5 out of 5 stars

    Does all we need

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for son. He's very happy, Reports that the sound and mic quality is great. Only problem I have is getting of the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Comfortable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love these. Got them in the mail last week and used them this week for webinars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must try this ones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and feel.the price it's fair too.it sounds better than my son's dc drees headphones (expensive ones) they sound so much better that i had to buy a second pair for me because my son took this ones from me when he realized that this ones are so much better.highly recommend.try this ones before you spend a fortune on expensive headphones.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash, doesn't work with Windows 11. I used the provided headphone splitter and plugged in both to my computer, mic doesn't work.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBLQuantum 200. Please check the audio settings on PC and in the app you're using if it is the selected as the audio input and output. You can also try isolating the issue by connecting to different sources or using other apps. If you need more help, please contact JBL Customer Support so we can assist you.. JBL

  • Rated 5 out of 5 stars

    Gaming Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is awesome. My Nephew was very excited about them.

    I would recommend this to a friend
Sponsored