Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $229.95
The comparable value price is $329.95

Customer reviews

Rating 4.4 out of 5 stars with 163 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 163 reviews
  • Rated 4 out of 5 stars

    Great fit & great case.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Great case very easy to use and adjust the sittings to customize to your specification. Looks good on & looks great in your case. Easy to put in case to charge. The charging of battery is fast. Great sound for music and adjustable for speech aduio or videos. Love the color scheme that goes with your style of attire. The confort in the ear is great. After wearing for 8 or more hours theres no pain in the eay. Love how easy to clean & disficent. JBL did it right and made it fun to use and wear. Cant wait for the next reaplacement in the future. JBL is doing great things with music for many years. Thank you JBL two thumbs up. 5 of 5. 5 stars. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They really good. Keeping them

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here is the earbud journey: Bought an S25 Ultra phone. Then I bought the Galaxy Buds3 Pro. At first, I thought everything was great. The Buds3 are comfortable, they sounded fine, the ANC was ok and the app was easy to use. I could never get the right ear to fit well though. The large ear tips were not big enough. Thing I liked the most was controlling the volume by just saying volume up or volume down. The touch controls took a while to get used to, especially the pinch settings. Then I just got curious about the JBL Tour Pro 3. So, I bought them. I prefer the JBL’s to the Galaxy Buds. Everything is better. The JBL’s come with extra-large ear tips that make the seal. The app works well and the case is cool. The case is large though, but I do not care about that. The ANC was way better than the Galaxy Buds. The touch controls are not as customizable as I would like. Then I got curious and bought the Technics EAH-AZ100. First, trying to pair the earbuds to the phone/app was a pain. It took me about 30mins of trying over and over. The fit is great. Like the JBL’s the Technics also come with extra-large ear tips. So, the buds are comfortable and do not feel like they are going to fall out. The app is not as user friendly, IMO, as the JBL app. The touch controls take a bit getting used to. I have not tried changing the controls around yet. When it comes to sound. I am not a super audiophile and cannot tell you about the technical aspects of the sound. I set the phone to the same sound level and set both the JBL Tour Pro 3 and Technics AZ100 to a flat EQ. Used Tidal and played Alan Walker “Faded.” The Technics are way louder and more detailed. Listening with the JBL’s, the same song at the same phone volume sounded lower and muted. So, I will use the JBL’s for hikes and stuff and the Technics when I am at home and really want to listen to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have really good sound quality, bass isn't bad, and they have good battery life but the microphones sound very shallow and are hard to hear in a lot of places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound. Big Case.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for over 4 months and they've been amazing. The fit is awesome. They stay in place securely. I do use the included foam ear tips because they form the best seal and the rubber tips never really felt secure regardless of the size I tried. I won't call these all day comfortable but I'm not the type to keep buds in my ear any longer than I actually need them. Other's mileage may vary. Others have said the interactive case is gimmicky but I use it frequently and appreciate it. It sits on my desk right in front of me and is at times more convenient than picking up my phone to change a setting or control my music. When I'm out and about it's not so convenient and the case is rather large for the pocket. I knew that when I bought it though so it's not a big deal for me. The sound is awesome . Very customizable. Crisp and clear at high volume with a good amount of bass. They aren't the loudest I've heard but loud enough for me. There are my first noise cancelling buds and they do well. Not great but good. My Bose over the ear Quiet Comfort was a bit better at noise cancelling and that's all they were better at. The spatial sound feature is gimmicky to me. I just don't get the need to have fixed directional sound while I move my head but others seem to like the feature. CONS: The rubber tips are very soft and don't feel secure. The way these insert in the case just seems backwards. The direction they point and the way they recess/sit in the case makes getting them out with my fat fingers a chore at times. I haven't dropped them getting them out but I feel it'll happen eventually. Price: I can't justify the price of any of these high end buds. I spent the money but I won't try to justify it. I tried these after being a Samsung Buds fan and I have no regrets. Would buy these again without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Smart Case is a Game Changer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my old JBL Live 300 to the Tour Pro 3, and the jump in quality is massive. The Smart Case isn't just a gimmick; it’s incredibly useful for controlling my music and calls without touching my phone, especially at work. The sound quality is crystal clear thanks to the dual drivers, and the bass is punchy exactly how I like it. The True Adaptive Noise Cancelling is perfect for blocking out distractions. Definitely the best earbuds of 2024!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality ear bud

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought the color was beige but when I go them they were pink -_- that’s was my only downside but I gave it 5 stars cause that has nothing to do with the quality these right out the box. When you look at them, feel premium and look like they had a lot of thought behind them. The case is beautiful. The song quality is great Still, Think My Boss, Quiet, Comfort Ultra. 2 is better sound wise but I put these on when I want it in extra base mode!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work amazingly well. The sound quality is great, and the noise cancellation performs exceptionally. The battery life is even better than expected. I especially like that I can control everything directly from the case instead of needing to use my phone. Overall, it was a great purchase, and I’m very happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact Powerhouse

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with strong bass and clear highs. The noise cancelling is impressive for earbuds, and they fit comfortably without slipping. Battery life is solid too—perfect for everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good. Very comfortable with a nice assortment of tips. Excellent anc and sound. Plenty of bass. Only negative is on earbud controls are limited in that if you use anc controls on one side and play controls on the other you cannot also control volume. Pick 2 of 3 only. App is very robust and even the Spatial Audio is well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Tour Pro 3

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit and stay in ears much better than airpods. Can’t believe I fought keeping airpods in my ears as long as I did… wish I had found these a long time ago! Crisp sound with deep bass and the ability to tweak based on music being listened to. Well worth the money, especially if you catch them on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flying under radar

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Better than samsung, jabra, bose. ANC better than samsung, on par with others. Transparency is better on samsung. Call quality better on samsung. But not bad. The bass depth and texture are what immediately caught my attention, without loss of detail and naturalness of instruments. The functionality of the case is the cream and cherry on top. I use the case more than I thought I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Futuristic Bluetooth Earbuds!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far so good. Haven't used these a lot but they sound as good or better than any Bluetooth earbuds I've had. The case is really the feature that puts these over the top. They are so customizable and also comfortable. I don't think you will find totally wireless Bluetooth earbuds any better than these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homerun for JBL

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the most exciting earbuds I have owned to date! They offer so many different features other brands do not offer. They fit well. The audio quality is supreme. 100% will buy JBLs again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ear Buds by far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ease of use, features really stand out beyond other brands. Being able to connect this directly to a laptop, PC, or even a TV through USB- C port and have it connect automatically to audio is a huge game changer, ZOOM certification makes utilizing all of ZOOMs features easy. Wireless case charging is smooth and fast, ANC is top tier, I can use these and block out more sound than most over the ear noise canceling headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an apple device and i use these. Great Phone Calls Sound Quality. Great music sound quality. Ambient Aware is awesome when working all day and people need your attention it nearly removes the need to take them out. Pretty pricey but you have to pay to play. I have had nearly all the other earbuds in the market, and these absolutely rule. I have these in my pocket all day, and the screen by the way does not scratch easily. Only thing we need jbl is a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for a little over a year now. These ear buds are truly amazing. the noise cancelling is superb and the sound is crisp. the case is really great, as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Id buy it again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really hood, the spatial sound and head tracking bring a really good sound stage. The noise canceling is really good and the ear tips are thr most comfortable ive used. The screen on the case works better than the app does, but if you dont use the app its probably just a gimmick to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these headphones are one of my best purchases because they are very durable, their sound quality is spectacular, and especially their noise cancellation when you're using them is what I've liked the most, because you can wear them and not hear absolutely any outside noise. I recommend them 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and great fit in my ears. Won't use all the features but the was worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More comfortable than Sony

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have the holy trinity of Bluetooth IEM: apple airpod pro 2, Google pixel buds 2, and Sony's xm5. I would place these 2nd in sound, beating the pixel buds 2 and airpods pro 2. They support all the formats regardless of what phone you use. The case is not a gimmick. It gives instant access to the battery state of both buds and the case to the percentage. Better than a little light that changes color or 4 little lights. An update has given me the ability to see notifications on the case screen. This is awesome since I can't pull out my phone while at work. It adjusts volume, skips tracks, and turns noise canceling on or off. The jbl app is robust and the equalizer adjusts the sound very well. Each update has improved the sound. I would love to see the next generation have music app support, like built in Spotify that you can store music onto the case's internal storage.

    I would recommend this to a friend
Sponsored