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Customer reviews

Rating 3.8 out of 5 stars with 12 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

67%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Jennair micro/oven combo just beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Jennair appliance is expensive, but it is well worth it. It is elegant just to look at it, it is also functional. Both the microwave and oven have their interior all stainless steel. The combo is beautiful, easy to clean, and has digital settings for all functions. It is definitely the most eye-catching piece in my new kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Cooks evenly

    Rated 5 out of 5 stars

    Cooking with class!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a long circuitous route to get to this wall oven ( post pandemic supply, size, etc.) But it is here, installed and wonderful! The fully extendable oven rack was such a game-changer that I purchased additional extending racks! Every aspect feels well thought through and substantial. Even though it is a 27" the oven is very adequate for jelly roll size pans. I am very happy with this appliance and would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Baking

    Rated 5 out of 5 stars

    C.Mc

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have completely enjoy baking and cooking with this new oven and microwave. If you are looking to replace your Oven, I recommend JennAir products.

    I would recommend this to a friend
  • Cons mentioned:
    Microwave not working

    Rated 3 out of 5 stars

    Amazing unit but watch out for quirks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to this unit after ours was taking more than half a year to get in. AmaIng unit, but does have its quirks. Ours doesnt shut right, and when you go to use the microwave it doesnt work, you have to push in on the corner for it to be used.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Control

    Rated 5 out of 5 stars

    Repeat customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully finished…a high quality product. The micro-wave/speed oven control are very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy yes!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we could ask for. Fantastic oven, fair price, excellent installation of new and removal of the old. Have found that Best Buy truly earns its name every time we need a product that they carry.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this model in 2/2024. It has never worked properly. The microwave squeals when the turntable rotates and very recently we started receiving error messages when we tried to preheat our oven. Jenn Air advised me they will service the units only—tgey will not replace them. What good is a service when the whole thing never worked? They do not stand behind their products. Buy elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works perfectly. Easy to use. Looks great in kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Jenn Aire Oven

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting over a year for the installation at least the Jenn Aire is a nice one

    I would recommend this to a friend
  • Cons mentioned:
    Customer support

    Rated 1 out of 5 stars

    Regrettably

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I regret it. I paid 5049 dollars for no WiFi control annd no online updates or mobile phone controls, ever running fan. Not impressed by the customer support either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Oven Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and runs great. A high end combination wall oven and microwave that is easy to use with great pre-settings.

    I would recommend this to a friend
  • Cons mentioned:
    Touch screen malfunction

    Rated 1 out of 5 stars

    Another unhappy Jennair coustomer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review any Jenn-air double ovens very carefully before purchasing. The touch screen panels malfunction and require expensive replacement boards and most likely require professional service. This appliance also has a lengthy wait periods for repair parts. The trouble with the electronic control board can appear at anytime and is not related to age or use. I researched the error messages of this oven and found many other unhappy owners of this product. Problems occurs in both the 27 and 30 inch electric double ovens.

    No, I would not recommend this to a friend
  • Customer reviews from jennair.com

    User rating, 3.9 out of 5 stars with 17 reviews on jennair.com.

    See all jennair.com reviews
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