Customers recognize the Epic Air Elite True Wireless Earbud Headphones for their exceptional sound quality, long battery life, and comfortable fit. They appreciate the secure fit and good sound, as well as the comfort of the earbuds. While some users wish the volume could be louder and the controls more responsive, overall, customers are pleased with the price and performance of these earbuds.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 466 reviews
Rated 5 out of 5 stars
Super Easy setup!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking for true wireless earbuds and these are great and the price was great too on Black Friday, plus I received 3 months free at Pandora! I am happy with my purchase so far!!! They serve my purpose for working out at the gym.
I would recommend this to a friend
Cons mentioned:
Bass
Rated 3 out of 5 stars
Sound Quality/Not
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've tried but can't get these to produce quality sound in my ears. Lack of bass without constantly pushing them in. Tried all the adapters multiple times. Nice, compact size and easy charging compared to wifeys similar Rowkin buds. Bummed, really wanted these to work
No, I would not recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Hated, then loved
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I got these I hated them, sound was terrible and wouldn’t fit in my ear properly. Gave them another chance, switched out the ear pieces a few times and settled on the blue foam ones. Now they are amazing just like I had hoped!!!
I would recommend this to a friend
Rated 4 out of 5 stars
Overall Great Earbuds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. I haven’t had any issues with these and I use them regularly. The only reason I didn’t give them 5 stars is because I have small ears and after a while find myself readjusting. For smaller ears it’s hard to keep the wraparound part behind my ear. Especially during a long run.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Good value
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my son because his wired headphones kept breaking. he loves them and uses them constantly. he really likes the fact that you can charge them in the case and the case is a battery backup.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Talk about sweat proof!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So I do constantly use these ear buds for both work and the gym. They have a great battery life plus the case comes with about an extra 32 hours of charge. Highly recommend for really active people!!!
I would recommend this to a friend
Pros mentioned:
Fit
Rated 3 out of 5 stars
Just ok
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these after seeing someone in the gym with them. Fit is pretty good, but didn’t care for the sound. I like quality sound even when working out but these didn’t sound as good my Bose. Had to return after just one use.
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Good workout out headphone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones are great but the mic is not all that good. In the gym they're fine they do a great sound isolation and it get really loud. When there's wind though the headset might go completely out. The sound signature a great even with the absentees of not having an app.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome earbuds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my son for early Christmas gift. He absolutely loves them and the price could not have been better. Highly recommend especially for someone who is hard to buy for and loves electronics.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had them over a month and I’ve only charged them one time. They last extremely long. They finally died on me yesterday but after charge they are good to go again. Definitely worth the buy.
I would recommend this to a friend
Cons mentioned:
Connectivity
Rated 1 out of 5 stars
Great Concept, Awful Sound
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Major issues first: the sound is awful for a $100+ set of ear bud. I have better sounds with $10 generic buds. It sounds like music playing through a tin can. The different sound settings (equalizer modes) do not help at all. For a $100+ set of ear buds, that's unacceptable.
If you don't care that your music sounds like a poor AM radio connection, please read on.
The design is great. The ear buds stay in place well. Connecting was super easy both the first time and subsequent times. The touch controls work reasonably well to increase and decrease volume, as well as skipping tracts. I never felt like the "Be Aware Mode" worked like it was supposed to. I could get it to activate, but aside from the sound quality diminishing (which was bad to begin with), I didn't notice a difference. Continued connectivity was on the low side of fair. As other users mentioned, turning my head (like to look for cars before crossing the street) would momentarily break the connection. While it generally came back quick, it was annoying and happened frequently enough that it's worth mentioning.
Bottom line: The design is what you'd expect for the price. The performance is what I would expect from the $30 Walmart brand. I may have gotten a defective device...if that's the case, I think there is a quality control issue. And if my device is typical, I'd suggest spending your money on a product that will deliver the value you pay for.
No, I would not recommend this to a friend
Brand response from JLab Audio Team
Posted .
Hey Jason, So sorry to hear of your general disappointment with the epic air elite. This unit packs quite a punch with 110db of clear audio. Sounds like, from the list of issues described, that you received a bad unit. Our sincerest of apologies. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty. We want to help you #FINDYOURGO JLab Audio
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great for running or training in the gym.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Elite true earbuds are much better than the older epic true. Better sound quality and better Bluetooth connection.
I would recommend this to a friend
Pros mentioned:
Charging case
Rated 5 out of 5 stars
Great product, great case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with these headphones. The charging case is awesome and has the charging cable blends right in.
The ability to tap the headphones to change song/answer phone/ change volume is great.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 3 out of 5 stars
Good not great
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and battery length although had to replace twice now because of shoddy build quality... Customer service great and replaced each one quickly for me (note you must pay rma shipping)
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 3 out of 5 stars
Pretty Good Headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good headphones when it comes to comfort and staying on your ears when working out. Unfortunately, the sound is below average - even if you turn it up to the max on your phone, sometimes it's still not loud enough.
No, I would not recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Great wireless headphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wrap around ear design is the best for running and any other activity. Battery life is great, plus the case can be used as a battery bank for other devices.
I would recommend this to a friend
Pros mentioned:
Fit
Rated 5 out of 5 stars
Used not abused
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I work outdoors at least 10hours a day and these ear buds work great..con: once you get accustomed to the answer /disconnect phone calls..is probably the only issue I've had.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice Head Earbuds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these earbuds because of no wires and they were on sale. I was surprised how well they sound and made. They come with a charging case. These are my go to earbuds right now.
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my wife as a gift and she loves them. She loves that it comes with multiple ear size fittings. It’s comfortable and easily charges in the case.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Best wireless earphones ever!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These earphones have amazing sound quality. They’re soundproof unless you want to hear outside noises, they have a feature that lets you choose. I love these earphones!