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Customer reviews

Rating 4.5 out of 5 stars with 90 reviews

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Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 90 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    My go-to audio solution for the office.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are COMFORTABLE and SOUND GREAT. That is all. OK. Maybe I should add a few more details. These are “open” earbuds, so they have absolutely NO ability to block sounds. Noise cancelling is not even an option. So these are NOT for noisy areas. Crowded city streets and on airplanes are NOT good places to use these. But if your environment is quiet, or you need to be able to hear honking horns or people yelling at you, these will do the trick. The sound quality is excellent to my non-audiophile ears, but the deep bass is slightly lacking, simply because there isn’t a seal between the ear buds and your ears. This isn’t a defect, but just a fact for this type of earbuds. While I use these as my “office buds,” they are also designed to be “sweat and dust proof” for running or exercising. Each bud also has two buttons: a touch sensitive surface that defaults to volume control, and a physical clicky button on the top that can be used to answer or hang up calls, play, pause, and all of the usual tricks. However, by downloading the app (I use Android), you can change the button settings, as well as adjust the equalizer. The app is optional, but adds some nice features and customization. Another trick that these buds do is that they can connect to TWO different sources at the same time (say, your phone and your laptop). Only one can be actively driving them at a time, but if one source starts playing, it will pause the other one. A phone call on your phone can interrupt your YouTube stream on your computer. This is a very nice touch and is much appreciated. The real-world battery life is around 6 or 7 hours using just the batteries in the buds themselves. Popping them back in the case will juice them up pretty fast, but you won’t get one work-day’s worth of use without a quick charging session. The case itself promises up to around 30 hours or so of total usage, and that seems like a reasonable estimate. The case itself features a USB-C port for charging, as well as wireless charging, so you can use whichever is more convenient. The case is also slim, so it fits in a back pocket well without sticking out too much. The only issue that I have encountered is the latency. For music, they are wonderful. If you are using them to watch a video, you may notice that the sound arrives 30 ms after the video. This happens on both WIndows 11 and Android phone usage. Not a huge deal, but I thought that I should mention it. So, these are simply great buds, and the most comfortable ones that I have ever used. Add in the great sound, and you have a winner. If you don’t need noise cancelling, I can highly recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You have to try these..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with great sound. Recommend to try these if you are looking for something comfortable to wear that won’t break the bank.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product would recommend anyone best ones I've ever bought comfortable.Don't even know you're wearing them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Audio Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well but its battery life isn't as long as my previous blue tooth headset.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ears are extremely sensitive so these are slowly n steadily helping get more comfortable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for a Christmas present. My son was to happy with the open air earbuds. He hasn't really used them yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Possibly the worst open-ear on the market

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're cheap and decently comfortable, but that's where the positives end. Sound quality is basic and volume is poor, bass is non-existent and makes most music just unpleasant to listen to. For the price get SoundCore

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Open Earphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve grown to really love the open ear style headphones and this pair really hit the mark. Jlab really delivers here with a comfortable, speak, excellent sounding pair of headphones that make for the perfect pair of open ear headphones. The sound quality on these headphones is great. It’s clear and plenty loud. Even with the open ear style I was able to hear the music while mowing the yard. I don’t think you’ll have any complaints on the sound quality here. The fit and feel is both high quality and extremely comfortable. I am able to wear these for several hours without any discomfort. The part that wraps around your ear is a pretty soft rubber material that hugs your ear firmly. There isn’t any way to really adjust the headphones so I could see these may not work for all ear shapes. Battery life is excellent it last for several hours and even more in the case. The case even has wireless charging that makes charging super easy. Overall these are the best open ear headphones offering a great fit, great sound quality and excellent battery life. You can’t go wrong here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up easily, good sound quality, would recommend to others

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Headphones that allow outside sounds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these JLab OpenSport Earbuds. To give some context, I am a huge music fan so the quality of earbuds is extremely important to me. With that being said, the startup of the earbuds was super simple. These earbuds paired with my phone quicky and easily, and connect immediately each time I use them. As an active person, being able to wear my earbuds on the go is also totally essential. With the JLab OpenSport Earbuds this feature is easily accessible. With the over-the-ear design it is especially nice when going on a walk, run, or going to the gym. They stay securely in place and are very comfortable all while not having to worry about sweat damaging the earbuds. They are also nice because I like to hear what is going on around me while going on walks and runs so that I feel like I have awareness of my surroundings. Sound is great, the volume controls are easy to use, and the battery life has been good so far as well. All around, these are a top notch set of earbuds. I will certainly be putting them to good use!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the style and look of the earbuds themselves. The touch is too sensitive. The buds hurt the top of my ear. I have really wanted to get Open Air earbuds. Unfortunately, these are not the ones.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Regular item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No much time battery and and when lower battwry connection not to good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that happy....Bass not that great even after tweaking...not designed to fit into /close to ear canal like others. Would not buy knowing what I know now.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noise cancellation proy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise problem audio is meteoric good in beginning then you start noticing the issues

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    A wonderful alternative

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had the opportunity to try out the new JLAB Epic Open Sport over the ear outer earbuds. I think these totally deliver on all fronts and are a nice alternative to inner earbuds or headphones. Out of the box, the build quality of the Epic Open Sport is impressive. They are well crafted and clearly made to last. The battery life is phenomenal, and I’ve only had to charge them a handful of times with regular use. The open ear awareness design is both a strength and a limitation. It’s great for staying connected to your surroundings, which is the point, but this also means that in noisy environments, like when mowing the lawn, the sound gets almost completely drowned out. I could barely hear them at all during that activity and wouldn’t recommend them for that use. I think I could hear them while weed eating, but honestly, that’s not their intended purpose. Where these earbuds truly shine is during workouts. At the gym, while running or doing bodyweight exercises, they’re my go-to. They stay secure and comfortable through constant movements, something I struggle to find in most earbuds. I’m not a fan of full size headphones, especially in the Texas heat, so these are a perfect lightweight alternative. Odd as it sounds, it feels like my ears appreciate the open ear comfort because they’re breathable, and my eardrums don’t feel boxed in. Initially, I noticed a bit of rubbing from the over ear band, which was distracting and had me worried. But by the end of my first workout, it had faded into the background and hasn’t bothered me since. One drawback is the connectivity. It’s functional, but when paired with my iPhone, the connection doesn’t always feel seamless or dominant. For example, if you are listening to music and a call comes in, the earbuds are not always the first choice for your phone. Then you say hello and look for the Bluetooth selector like a goof. I am sure this has nothing to do with JLAB, but definitely some room for improvement on their part. I always try to give honest reviews while keeping in mind the value the manufacturer is aiming at delivering. I’ve used several other JLAB products and have rated most of them five stars I know the level of performance they typically bring. With the Epic Open Sport, JLAB didn’t miss. I’m very satisfied and now use them daily. That said, I’m not a huge fan of the entry price point. In my opinion, catching them on sale puts the value more in line with what they offer. Still, they’re a high-quality product and serve their intended purpose very well.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Comfortable and Good Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLAB Epic Open Sport earbuds are a good addition to my phone call and music listening options. I like specifically that they’re not inside my ears as this makes wearing them for a longer amount of time more tolerable without the occasional inner ear discomfort you might get when wearing in-ear buds. Comfort aside, these open style wireless earbuds sound very good and block out enough of the noise around me to keep me focused on the call I’m taking or the music I’m listening to but not so much that I can’t hear someone calling my name from across the room or office. That aspect is important for work mostly but not as much when at home, listening to music or working on something that requires me to concentrate a bit more. The JLAB app for the phone has decent controls. It allows for setting up a custom equalizer along with two presets built in. Both are good but I always prefer setting my own. The earbuds have two ways of controlling them, by touching the left or right sides or by pressing the button on top of the bud itself. Within the app, you can customize these to react in any way you want; go back, skip ahead, play / pause, volume, and activating your voice assistant. Additionally, you can set a maximum volume to protect your ears. As for the overall sound, you have to remember, these do not close your ears to keep noises out and there is no “ANC”. With that said, I truly enjoy the more than sufficient volume, the bass and the higher tones. I did ask others around me if they could hear my conversation or music while using them and was told that there was only a faint sound and nothing distinguishable if they purposely came close to me. Lastly, the battery life has been excellent. I charged the earbuds and case when I get these before using them and at this point, I have spent at least eight hours on calls and another ten listening to music. In between the calls and listening to music, I put them into the charging case. At this point, the app shows the earbuds at 100% and the case a little over halfway charged. I expect to get another 20 or so hours based on that. In my opinion, JLAB has come a long way with their products. The quality has definitely improved over the last few years and, they are more capable of competing with some of their higher priced competitors. I would definitely recommend these based on my experience to this point.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Open ear design, great for workouts

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to breaking my ankle last summer, it has been a while since I've been to the barber. After forgoing the usual fade with a #3 on top for almost a year, I now have to tame my locks with a metal headband for men. This makes wearing my usual headphones uncomfortable. The JLAB Epic Open Sport earbuds sport the open design with the drivers hovering over your ear instead of something that goes into your actual ear canal. Having had many sets of this type of design, I can say that these are pretty comfortable. The fit is snug but not tight, and they have a nice weight to them. Putting the drivers in the right position doesn't take a whole lot of fidgeting, but I did accidentally trigger the touch sensitive buttons several times in the process (and the tactile buttons more than once, as well). It's nice that there's both, since the touch sensitive ones don't always work when I'm actually trying to hit them. I'm also glad that there is the ability to change volume as well as skip track using the buttons, instead of the basic call functions. Once they are on properly, they stay in place really well. This is great for workouts, dancing around to your music, or going about your usual activities without worrying if one of the buds is going to pop out of your ear at an inopportune moment. The audio quality is better than I expected from this type of design. The bass has some oomph to it, especially after turning on the Jlab Signature equalizer mode. It's not enough to really be awed by it or anything, but enough so that I'm not out searching for the missing bass in songs I'm familiar with. I like that the case supports wireless charging. Multipoint Bluetooth is yet another win (and in my opinion needs to be standard these days).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but if their is a lot of noise around you it's hard to hear your music

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Another winner

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is on a JLAB Epic Open Sport Air Conduction Wireless Earbuds. JLAB is my favorite earbud company due to its quality and pricing. Products are designed well and hold up compared to others. These earbuds are beyond comfortable. I can barely even tell that I am wearing them. They do not stick down in your ears, so they can be worn for long periods of time. They are great if you do running because they won't fall off since they wrap around your ears. When I pulled them out of the case, it brought up a picture of them on my phone saying connecting. Also in the status bar, it shows a nice picture of all three pieces and their battery life. There was one update to do that completed in under five minutes. The case can charge wirelessly. The app is great. It gives you an equalizer but it only has two presets and one custom. It lets you reassign what happens when you touch the buttons on the earbuds. It has a music or movie mode. It also has a safe hearing mode. You can also access the device instructions from the app. The earbuds sound good but if you are looking for the best, then due to its design, these aren't. These are meant to give you the ability to hear around you while using the earbuds. Of course, if the volume is all the way up you can't hear too much outside of them but at the right level, you can hear other sounds. I like to use them when on conference calls due to how comfortable they are and the ability to hear others in the room.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect headphones!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Jlab Epic Open Sport are great open ear headphones. I have a couple of other pair of open ear headphones that are okay, but they are no where near as good as the Jlab headphones. Let's first talk about the sound quality. The sound quality is absolutely amazing. I'm not just talking about the volume, which by the way, can go so loud, you can't hear anything around you. However, the actual quality of the sound, is amazing, by far these are some of the best open ear headphones I have ever had. The charge time is very good, and I'm thoroughly impressed with them, I have used them for several hours when working in the yard, and in the house on multiple projects, from listening to music to listening to books and I've never had a problem. One of my favorite features is that I'm able to use these with multiple devices. This works great because I'm able to talk on my phone when it rings, but I'm also able to work on my projects on my computer and listen to what is going on at the same time without having to switch from one set of headphones to another. Overall these things are amazing and I would definitely recommend them to anyone!

    I would recommend this to a friend
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