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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 5573 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers frequently mention the GO Air Pop True Wireless Earbuds for their impressive sound quality, affordable price, and long battery life. Many users find them comfortable to wear and easy to use. However, some users have concerns about the fit, volume, touch controls, bass, and charging capabilities of the earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 5,573 reviews
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Sound is ok and fit not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound isn't that great. I was told I sounded muffled on phone no matter what I did. And it didn't fit well on ear with any of included cushion. After a while my ears hurt. 2 days later still hurts.

    No, I would not recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      Hey mary,
      So sorry to hear of the troubles that you have run into. We do cover all of our bluetooth headphones for two years under warranty. When you get a sec, please reach out to us via email, [email protected] or via phone (405)445-7219 m-thur pst fri 8-3 pst so that we may get you into a model that will fit you better.

      Kind Regards

      #TeamJLab Customer Support jlabaudio-conv

  • Rated 3 out of 5 stars

    Affordable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when seeing this the overall design it’s very sleek could fit into a small purse I personally had problems with it it feels uncomfortable after having for more than 20 minutes will see if I’m able to adjust with buying different buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with these so far. Wanted some wireless headphones without breaking the bank and these definitely get the job done! Couldnt be more pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are smaller than the JBuds Air True Wireless Earbud Headphones, so I can comfortably wear them for longer periods of time; I've got small ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were my first true wireless headphones. For the value, these are great. They last about 5 hours and the charger stays true to it's 20+ hours of playtime before you have to charge the case.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Budget friendly wireless headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with these headphones. They are good at cancelling out exterior noise and delivering sound. In addition, they stay in the ear fairly well; I use them when I shoot some hoops.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to use. Sound quality is very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time with wireless blue tooth earbuds. I really like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog ate them

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where great. Audio was good and is excellently constructed. I had very little time with them before my dog ate one of the ear buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as those expensive ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the price. After my Beats by Dre earphones crapped out, I refused to spend that much on the new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IN EAR BUT HARD TO HEAR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an okay purchase. I feel other brands cost more but the sound quality is better. If it’s a gift for someone else, by all means, go for it. Otherwise, save your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bought these for my wife....

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my wife watching annoying videos in bed while I'm watching a movie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chaplain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well. Your employee helped me find them quickly and answered my questions about quality of this product versus more expensive items in this category.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had them for 3 days and they glitch even that i have the phone close to my face so im planning to go to the store and replace them...sound quality is ok...the fit perfect in my ears and stay there...case doesnt have a lid that worries me...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice earphones. Crystal clear sound and long charge. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great earphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my phone the sound is great last pretty long and charges quick love the color

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Dissapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good headphones. The volume jumps too much with each click and the charging system is not good. Will take them back if I can find something better

    I would recommend this to a friend
    • Brand response from JLab Audio Team
      Posted .

      We're very sorry to hear that your experience has not met your expectation.  We would love to learn more about your experience as it's hard to give any tips on how to address your issue with the information provided. Our customer support team is ready and willing to help if you reach out to them. -JLab jlabaudio-conv

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds for the money. I’ve had several other more expensive ones and kept losing them. So these are great. If I lose one, I’m not so bummed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my wife as she wanted buds to replace her headphones. So far she likes them.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great little buds!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can’t beat them. The sound is unbelievable.

    I would recommend this to a friend
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