Customer Ratings & Reviews

Great headphones Great for multitasking And taking calls

Poor customer assistance especially on the floor without using a name or number system.

I love the look and how comfortable they are in my ears.

Bought these for my dad and he's very happy with them.

I purchase this as gift for family and so far it has worked well

Bought as a Christmas gift for my wife. She loves them.

My husband loves these and says the battery lasts pretty long.

Nice design, good price............................

I have been using these headphones for my web meetings and they sound great.

It’s really good looking and sturdy in ears. I enjoy it.

It’s works great. I love it. Best Buy products it’s very dependable

Love them , I put them on the charger once or twice a week .

So far so good. Do not always need to buy the higher price

Very good item, excellent shipping on time. I recommended it

The ear was to small for me and keep falling out of my ears

Awesome gift for someone wanting rechargeable earphones

Great Earbuds! It fits in my ears with no problems.

The Jlab buds work really well and they fit into my ears perfectly

JLab Audio is one of the companies who are introducing the new Bluetooth earbuds every few months. I have used their signature JLab Air earbuds some time ago, and the JBuds Band headset has been my daily driver for a long time. My sister also has the Fit Sport earbuds. And the reason we got them is the value proposition - for the money you spend you get a very usable product that delivers. Now they have introduced the Go Air “true wireless” earbuds, which I’d say a scaled down version of their Air earbuds. The claim is it’s 20% smaller for a better fit. It definitely is easier to put into my ears, and it feels lighter overall, but that doesn't mean it’ll just disappear in your ear - it’ll still stick out a bit like all the others in the market. The charging case, however, has a lot smaller footprint than the Air. It’s an open-top design, and the earbuds are secured by magnets which are quite strong. The USB-A cable is non-removable, but hides away in a recess. Though made of plastic, the case and the earbuds have a solid feel to it. The Go Air has a IPX4 waterproof rating (compared to IPX5 of Air, and most other similar earbuds out there), so it’s splash-proof - I’m not sure what’ll happen if it gets submerged in water for a long time so definitely I won’t use it in my showers. But I used in the rain a few days ago and haven’t faced any problems. The sound quality of the earbuds are not the best in the world, and that’s expected for Bluetooth earbuds at this price-point. I have used them mostly to listen to podcasts and audiobooks and am extremely satisfied (using the JLab Signature EQ setting). Music, on the other hand, lacked depth. The soundstage was disappointing. In essence, the sound quality is just adequate. Changing the eq to the “Balanced” and “Bass Boost” eq settings made things only worse for me. Phone calls went flawless, and the mics seem to do their jobs quite well. All in all, given the value, the product performs really well, while not excelling in any one way. Pairing is straight and easy out of the box. Removing the earbuds from the charging case turns them on automatically. The earbuds turn off when they are docked back to the charging case, or when you disconnect them from the Bluetooth source. However here’s the caveat - if the charging case is depleted of power, the earbuds stay connected to the source even when they are back in the case, which was a small piece of consternation I faced. The controls are touch based, play/pause, volume control, call accept/end etc are all done by performing taps on the earbuds surface. Some are specific to particular left/right earbuds, and I had to get a bit accustomed to them for the initial few days. Bluetooth 5 supposedly increases power efficiency and connection quality, but the audio profile is limited to AAC/SBC codecs - there’s no support for AptX or other better quality protocols. The battery life is decent - I think I got around 4hrs of play from the earbuds themselves. If you put them back to the case they keep getting charged, and with that I was able go around 5/6 days in total. All in all, if you’re looking for a decent pair of wireless earbuds that are cheap and get the job done, the JLab Go Air is a very good option.

Good product but they fall out of your ears easily.I would recommend