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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1062 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers express satisfaction with the GO Work Wireless & Wired On-Ear Headset's sound quality, comfort for all-day wear, and long-lasting battery life. The headset also receives positive feedback for its connectivity and lightweight design. Some customers reported issues with compatibility and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,062 reviews
  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Great purchase for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab-Go is a good light weight headset. I purchased the headset to use for gaming. They are comfortable and easy to use with multiple ways to connect to your pc.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Connectivity

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. Great battery life. Pairs easily with my pc and my iPhone. Mute works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity

    Rated 4 out of 5 stars

    Worth the Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones is very comfortable for long hours of wear. The volume is great as well. Keeping the connection to two Bluetooth at the same time could use improvement. Does connect easy to one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    JLAB-GO Work Wireless Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use at the office. Noise cancelling. Comfortable to use all day and easy to recharge. I can walk all around office and not lose connection to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Works Great!!! Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great. Connects easily to iPhone and Surface tablet. Battery charge lasts long. No complaints from people on conference calls that can't hear me thru the mic. Maybe the only downside is that the earpads feel a little cheap and probably won't last 6 months with daily use.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Well worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son couldnt be happier. He likes the option of wired and no wire. The sound is nice and the noise cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 4 out of 5 stars

    Good piece handset.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this purchase. So far the Bluetooth ranges are good. Comfy to the ears. When I am on the office calls, the mute light is on but is still not muted on occasions. I need to check why that is the case. The sound quality is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Super banefit-cost relation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the headset everyday to work, 8 hours per day and they are confortable and the connectivity and sound are really good!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found these after looking for Bluetooth headphones for work. I’ve had them for several months now and they are still great. When I have both ears covered with the headphones I can’t hear anything else! Mic quality is good too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Recommended

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long battery life, comfortable, good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Perfect for Gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft earpieces, excellent sound quality, I use them for gaming, and these are better than any wired headphones I have tried. Bluetooth work seamlessly. Mic is on the right hand side, which took a second to figure out, but has very good quality, according to fellow players.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Quality versatile headphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headline home that has 3 options to connect like Bluetooth, wired and USB port. The microphone is very reliable and comfortable to wear for long duration.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love this headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed as I spend more and more time on virtual calls. It is comfortable. It is easy to charge, and it helps to send my voice out clear and energetic.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality sound, plug and play which makes it easier! Totally worth it. I work 10 hours a day and I only charge it once a week

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great wireless headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound quality and range. With Bluetooth 5 they get 800 ft range.Plus love having the red light on the boom so that I know it is on MUTE. Connects easily to 2 devices - I have mine connected to computer and phone and it will switch back and forth between them, Plus great battery life - Used for 40 hours and still going.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Connectivity, Sound quality

    Rated 5 out of 5 stars

    I can hear you now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used once but they worked well. Sound was good, multiple connection options, comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    A decent headset for short to mid length use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this headset for my home office as I'm on a lot of conference calls and have to move around some times, so a wired headset wasn't going to work. The reason for the 3 star review is due to the first faulty set I got. It would pair fine with the Bluetooth on my laptop but would cut out and could not recover when this happened. Out of 10 calls, it cut out on 7 of them and the other person's voice would become choppy and impossible to understand. Once it got into this mode, it could never recover and even if you were right beside the computer (distance not being an issue), the choppiness would not go away. I had to take this set back to BestBuy who swapped them out immediately and the 2nd set is performing as advertised. I've used it for a few calls and so far so good. The distance you can go on this headset before it starts getting choppy will depend on how many walls and corners are between the headset and the computer with the Bluetooth signal. I have a fairly open area with just a few walls and I'm able to get pretty far - about 60' with one corner. They're fairly comfortable to wear for my conference calls which are between 30 - 60 minutes normally. I wouldn't say they're OK to wear continuously for many hours at a time as they do fit snuggly over the ears. I also wear glasses and they begin to hurt behind the ears a bit after multiple hours, and I don't have a wide head so it's not stretching the headset bands at all. These do not have noise cancellation so they rely on the foam pads and a snug fit to keep the external noise down. I do like the lighted mute indicator on the speaker mic as this is easy to see and you know when you're muted or not. If your camera is on as well, the other participants will see that you're muted too. I haven't gotten a chance to fully test the battery longevity yet as I bought these right before the holidays and didn't have to go on a lot of calls. Overall if it wasn't for the first pair that had so many connectivity issues, I would rate it at a 4 or potentially 5 stars. The long term comfort (if you're wearing glasses) may be a concern as they do fit snug.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Headphones, costomer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money. Good sound, light weight hold a charge all day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Occasionally has connection problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for a couple of weeks now. I'm giving it 3/5 stars because it's not perfect and has some performance issues, but I think I'll keep it anyway. The good: No dongle to play with. Pairs neatly via Bluetooth and has amazing battery life (20+ hours) compared to my Logitech H800 (3 hours). The 'erk': Has some weird identification problems with whether Zoom and Chrome and Discord think it's in Stereo or Hands Free mode. If you're in the wrong mode, it sounds like you're underwater. Also, the microphone pickup is very quiet - people are telling me they're having trouble hearing me. So there's some fiddly juggling I have to do of settings every time I use it. Also, the fit over your ears is very snug, so you won't be able to hear much outside of the headset, and when you have half of it off your ear, you don't hear as much. Not bad though - I wish I could put 'maybe' instead of 'yes'/'no'.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super easy to connect, sound is clear, the mic is easy to mute and unmute. Volume buttons are easy to use as well. I like that when I’m wearing them around my neck, the ear pieces can lay flat. Which means they are really in my way.

    I would recommend this to a friend
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