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Customer reviews

Rating 4.5 out of 5 stars with 135 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 135 reviews
  • Rated 4 out of 5 stars

    Apple CarPlay issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this unit is great. Unfortunately Apple CarPlay doesn't always load up when plugged in. About 25 percent of the time I have to turn the unit off and back on for it to work. Gets pretty annoying. Otherwise love the deck completely. Very tweakable audio.Factory EQ presets are lackluster. (Possibly designed to work with oem speakers) but can sound great when you make your own EQ curve. DVD player works well, I hooked up an external 1tb hard drive and the menus are easy to navigate. If they could make the Apple CarPlay work consistently that would make me bump my rating up to 5 stars. Factory stereo radio brackets from my Nissan Juke worked on jvc deck so that was great.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Very impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only came out this month (I was the first one to get one at the store they hadn't even put them out yet) and so far I am very impressed! It has all the features I wanted in upgrading my car stereo (Apple Carplay, bluetooth, cd player) and it even has two usb cords so you can connect a memory stick (for music) and a phone and it has a siri button! I previously bought the alpine lx-007 carplay stereo last month (which I had issues with because it wouldnt stay connected to my phone) but I must say the jvc kw-v820bt is miles ahead of that alpine which did not have bluetooth or even a cd player it. This checks all the boxes I was looking for and oh yeah, the sound quality is awesome too!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Clock, Instruction manual

    Rated 3 out of 5 stars

    It does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I wanted to upgrade was so I could get Bluetooth and apple carplay in my Suburban. That works fine and I love that part. The Sirius xm interface isn't the best- you cannot customize your presets with the name of the channels is the main disappointment there. Also the instruction booklet said it should have the game alert and song alert features but it does not. Read the yellow paper BEFORE you read the instructions and spend and hour trying to figure out why they aren't working. And of course like other reviews the satellite sync clock doesn't work. But overall it looks nice has good sound and does what I wanted it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Installation

    Rated 5 out of 5 stars

    JVC "Do-it-all" receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this JVC unit on a Deal of the Day sale and it included installation!! It is awesome! The installation technician did a very clean and neat installation and explained some of the features of the unit to me. There are a ton of features and they all work very well - I am going to keep my vehicle for a few more years now that it has this upgrade in it!! Best Buy employee's were very good about making sure they had all the necessary connection hardware and very knowledgeable about function of system. I am extremely happy with my purchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good buy on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy on sale. I bought it as a "Deal of the Day", which included installation, I didn't have a lot of info other than it was BT, CD,DVD and had an auxiliary jack. I was putting this in my 2006 Ford F250 and was looking forward to an upgrade, happy to find something that would fit in my truck. When the unit arrived, I was pleasantly surprised to find out it had phone and navigation capabilities. Just know that the nav uses google maps and does not work with an iPhone 7. I could not get it to sync with my android either, so disappointed,but didn't expect it anyway. As far as install, was happy with the workman ship, but make sure to let the installer know where you want your usb and aux jack. I will be returning to get them moved. Good deal on sale, but I wouldn't pay full price..

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    For the price a good buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed something for my GF's car and at the price point this fit the bill. I have other more higher end products but the main thing needed for this car was just to have Apple CarPlay. Basically when plugged in the apple screen menu is all the same so in this regard it's just fine. My main issues tho small is the screen is not ver clear for some reason seems not as sharp as say my Pionner NX8000 again you get what you pay for. It also does have some glare issues but that could be the angle of the screen in the car. And the only other real problem is no physical buttons for tracking up or back. This is minor but could be annoying as you have to go back to whatever screen your source is to skip songs. Overall for the price this is a fine unit and does the job well for a price lower than anything else on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Great stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stereo, it does what it says. I had it for almost 1 year and so far it has nothing that can complain about. Connects to my iPhone right away and the Apple car play starts up fine. The navigation is from my phone so no other navigation equipment is required. Sounds is great. EQ is ok but I do have an external AmP that I use. I did however did have to purchase a hardware divice to have full control including with steering wheel controls. The screen and touch sensitivity is good there is one thing that I can improve is the brightness on the screen. I’m good with it after I tinted my windows. I have it installed on. 2007 corvette.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Price

    Rated 5 out of 5 stars

    Satisfied and happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on a Black Friday special, which included installation. Saved me about $600 over all.. which made me happy. I've only had it in my Jeep Patriot for a few days, but what I have seen-- I really like. I have tinted windows, so the glare isn't too much of an issue for me. If you don't have tint, the glare will be rough. I like that it has 2 USB cords for 2 phones. The Apple play is great since I prefer using Apple maps for navigation. Overall.. much better than my factory installed radio.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Sound like a boss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome, functionality unbeatable , with not 1 but two USB ports if you own an iPhone then CarPlay works perfectly brings and yes Siri is awesome with it

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the back up camera on the unit. It is awesome. Great sound and we had a great technician who installed the unit. Apple play is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Easy to use, great interface w simple menu options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our 16 year old son wanted to upgrade radio in 2005 Chevy Silverado to support Bluetooth and GPS. Also added a back-up camera that displays on the radio screen. Phone easily links to radio, back-up camera links - installed by Best Buy Geek Squad - no problems, excellent service.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Easy to use

    Rated 5 out of 5 stars

    Great apple car play radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it with Black Friday savings, installation included ! It was a good price has Bluetooth and apple CarPlay through lightning cable , the UI was easy to learn and use, back up camera ready No navigation with out iPhone No hi radio but it's ok I have Spotify and pandora

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Price

    Rated 5 out of 5 stars

    Great radio full of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the radio I bought, many options, easy to operate, and was able to get it on sale for $200 less than original price. Best Buy installed in about an hour. Would recommend this product to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Crashing

    Rated 4 out of 5 stars

    Nice and inexpensive nav unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for CarPlay, and it is a great head unit. I would give it 5 stars but it sometimes crashes and restarts. It doesn't do it often but it can be annoying when it does

    I would recommend this to a friend
  • Cons mentioned:
    Clock

    Rated 4 out of 5 stars

    Neat radio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound ,but hard to see during daytime. Irritating note every time you start up you have to close. Clock won't work with GPS have to do manual

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this radio installed now for over a month. It works perfectly and every sense I drive multiple vehicles with my job and the sound quality of the Bluetooth for hands-free driving is better than any factory setting that I use in any of the vehicles I drive. First time in a long time I just get in my car and have a truly hands-free experience I plug in the cell phone and talking into the glove box never have it out while I'm driving and I'm able to use all my songs get messages anytime. Would highly recommend this to anybody

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on clearance for a great price! This unit has it all and is very easy to use. GEEK SQUAD gets an A+ for the install.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Price

    Rated 5 out of 5 stars

    Great apple radio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this radio for my wife's car. It had all the features i was looking for and the price was excellent !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Underwhelming display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: the display brightness less than I would expect. Daytime viewing in a standard cab truck not really good enough, though in a four door sedan, it may be adequate... just. Of course it looked fine in the store. Apple CarPlay was the deciding factor for purchase, but 1 out of 5 times it fails to launch. No response from JVC requesting assistance. Tried latest firmware, didn't help. Pros: Sound is good, plenty of volume without distortion for what an average person might consider loud. Radio sensitivity better than stock by a noticeable margin. Nice to have equalizer settings. Hands free phone works a treat. Overall i am neutral on the purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Best receiver I've bought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 2 weeks ago finally installed the unit, and absolutely love it. I did read a review that said you can't fine tune radio. But that is not true you can easily fine tune through radio stations. At the top of the tuner screen it has auto1,auto2 and manual. If it's switched to manual you can fine tune to your favorite station. Apple CarPlay is amazing and works perfectly. Best upgrade on my vehicle so far.

    I would recommend this to a friend