The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 223 reviews
Rated 5 out of 5 stars
Good tv mountain
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this mount tv is great and specially Bc the team from Best Buy came install.
As a mount company safety and strength are our primary concerns. We can only recommend installing into wood or concrete because metal studs are hollow and do not provide the structure necessary for our lag bolts to grip into. Sorry if this was not more clear before you purchased our mount, contact us using the support button on our site if you need additional info.
Rated 5 out of 5 stars
Easy to mount
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This was very easy to mount as per directions. I am using this item on my 70" TV
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upon opening the box, the wall mount frame was already hugely bent. It took 3 men to straighten out the lunky piece of metal to even make it remotely usable. The wall mount is way too heavy and unnecessary for its purposes. The screws that come with it that go into the dry wall are cheap and will not hold this up.
I'm sorry you had this kind of experience with our mount, it's the last thing we want out customers' to have to go through. It sounds like the mount was damaged during shipping which is unfortunate but occasionally happens. If it's not too much trouble we're hoping you can send photos of the packaging to [email protected] so we can identify what went wrong.
The PDX680 can hold TV's up to 125 lbs at 24" stud spacing which means it has to be heavy duty and wide. It sounds like one of our smaller mounts might have worked better for your situation. Your last point is of some concern to us as none of our mounts are intended to install directly into drywall. Our manual only has directions to install into wood studs and concrete since drywall is not a strong enough substrate to hold up a 39"-75" TV.
We apologize for the hassle our mount caused but we're hoping you still consider Kanto mounts in the future. Our customer support at 1 888 848 2643 can answer any questions about choosing the correct mount for your TV and can guide you through the installation process. Keep in touch if there's anything we can do for you, thanks.
Rated 5 out of 5 stars
Sturdy. Easy to mount.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Would buy again. Nice mount. Shipped fast. Sturdy and safe.