Customers praise the sound quality of the product, saying it sounds better than the original head unit and works exceptionally well. They also appreciate the convenience of the wireless CarPlay and Bluetooth connectivity, allowing them to easily listen to music and audiobooks through their car speakers. However, some customers have concerns about the screen, reporting issues with its responsiveness and visibility in sunlight.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 42 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great buy!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great upgrade to the factory head unit in my challenger. Great sound and works great with my android phone.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Stereo
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service love the screen aswell best buy is differently the best way to go
I would recommend this to a friend
Rated 5 out of 5 stars
Love product and service
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product works like it should i always like kenwood products my favorite along with pionneer and fast shipping also better price than other and you know where to go if anything or warranty thank you
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great radio use this model in like 4 vechicles. Great product.
I would recommend this to a friend
Rated 5 out of 5 stars
Love the product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super good, I love how it looks on my car. I would totally recommend!
I would recommend this to a friend
Rated 5 out of 5 stars
Nice radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Kenwood was purchased for daughter’s first car. So nice I want to buy another to put in my truck!!
I would recommend this to a friend
Pros mentioned:
Bluetooth
Rated 5 out of 5 stars
Radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this radio and I’m very satisfied with the purchase
I would recommend this to a friend
Rated 5 out of 5 stars
New stereo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great installation and looks great in the dash. Installation crew was great
I would recommend this to a friend
Rated 1 out of 5 stars
Kenwood Has Lost Their Way
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
As a ham radio operator, I have always thought Kenwood was a solid brand. Well this purchase has pretty much turned my opinion of them on its head. I didn’t bother spending too much time researching this specific model given the brand. Unfortunately, much if the advertised functionality either doesn’t exist, never did exist, or has been discontinued. For instance, wireless screen mirroring is not available if you have an iPhone. But check those specs, it says clearly tha it is. The advertised weather and traffic functionality has been discontinued although they’re still advertising it. Heck, even wired screen mirroring isn’t available. There is no way to test that you have successfully connected the speed sensor wire, the brake wire, the reverse wire (other than the camera feed popping up). This is basically an overpriced head unit with tons of unavailable services/functionality. If youre buying it for the bells and whistles, it’s a hard pass. If you just want a Kenwood head unit, wait until they’re on clearance. There are waaaay better units out there for less money.
No, I would not recommend this to a friend
Brand response from JVCKENWOOD USA Team
Posted .
Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD DMX9708S receiver! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call or email us at 800-536-9663 or email us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!
Rated 4 out of 5 stars
Good but could be better with higher resolution
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, just wish it was a bit higher resolution or make it an oled version for better clarity.
I would recommend this to a friend
Rated 3 out of 5 stars
Great Radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this radio recently because the Sony I bought went bad so they switched it to this keenwood. It’s pretty basic but has a clean interface and runs good . Only issue I have found is the WiFi never works and will not connect
I would recommend this to a friend
Rated 5 out of 5 stars
Kenwood for the win!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The head unit is everything I need it to do and so much more. I would recommend this product to my friends and family, 10 out of 10.
I would recommend this to a friend
Rated 5 out of 5 stars
End user
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice radio works well with idatalink maestro all vehicle controls works flawlessly
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent installation by Jared.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent system recommended by associate at Best Buy.
I would recommend this to a friend
Cons mentioned:
Screen
Rated 1 out of 5 stars
Open box display model
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When I bought it it was a open box display model. The touch screen did not work at all. I was going to just return it but worried about it not working as well. Love Kenwood products. Will still use them, but for $600. Was disappointed
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Crap product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No one can hear me when I get calls. Best Buy is less than helpful
No, I would not recommend this to a friend
Brand response from JVCKENWOOD USA Team
Posted .
Hello Valued Customer, thank you for sharing your experience and review on the KENWOOD DMX9708S receiver! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please call us at 800-536-9663 or e-mail us at [email protected] to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing KENWOOD!
Rated 1 out of 5 stars
Kenwood Apple Car Play
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible product. Does not function properly. Constantly providing incorrect directions
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Sound, balance off
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sounds not right can’t get a good sound from the stereo
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Screen
Rated 1 out of 5 stars
Do Your Research!!!
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
love the sound, HATE the interface. I had to have a second unit installed due to errors on the original one I bought. Now? the clock will NOT keep correct time, the screen locks up if I have my phone plugged in when I start my car and there's a host of other issues with this. Highly disappointed, I've had Kenwood equipment since I was a teen in the 70s Find a different head unit or prepare to deal with junk
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Reason for Return
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had to return this item because I was going to be charged over $1,000 to have it installed. It was not compatible with my car.