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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 509 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the K-Duo Plus 12-Cup Coffee Maker and Single Serve K-Cup Brewer for its ease of use and the quality of coffee it produces, especially when using the carafe option. Many appreciate its overall performance and streamlined design that fits well in smaller spaces. The temperature control, easily removable water tank, and perfect size for families are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 509 reviews
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having one appliance for a single cup or a carafe of coffee. I've used the K-cup option quite a bit since receiving the unit and am happy with the performance of the machine; my only wish is having the option for a touch hotter coffee than the current output, but that's a matter of personal preference. It's fast enough for me for the single cup output. Haven't had the opportunity to brew a whole carafe at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design

    Rated 5 out of 5 stars

    Fantastic coffee maker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this coffee maker up today. After reading many, many reviews, I was a bit skeptical of ordering it. The reviews I read were mixed, but many complained of the coffee not being hot, the pot taking too long to brew, and not being able to figure out how to use a reusable pod for this. Putting it together was a little tricky. There isn’t much in the way of directions included. After about 20 minutes, it was all set up and ready to brew. I purchased the Keurig reusable pod to use with this, as that’s what Keurig recommends. Once I removed the adapter, and took the piece off the inside of the pod holder on the actual machine, the reusable pod went right in. The first coffee brewed was a 12 oz cup. The coffee was indeed hot, unlike other reviews stated. It tasted great, and took about two minutes to brew. Next up was the carafe. I’d seen reviews stating it took more than 30 minutes to brew. It took less than 10 minutes for a full carafe to brew. The coffee in the carafe stayed hot for more than 2 hours. I’m very glad I chose this particular model. It’s sleek design and water reservoir options take up minimal space. The option to brew a single cup or a carafe are options I’ve been dreaming of. The temperature of the coffee and added water filtration make the coffee taste so much better than the previous Keurig model I replaced. All in all, I’m very happy with my purchase!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We are thrilled to hear that you are loving your K-Duo Plus! Happy brewing! KeurigCare

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Excellent Coffee Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some of the best regular coffee. The Keurig portion is hot garbage as usual. I did not buy it for the Keurig portion, I bought it for the regular coffee maker. I heard great things about this machine and I can attest that they are 100% accurate. This machine also makes coffee faster than my previous machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Love my Kuerig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Keurig K-duo. It works great for a single cup or a pot of coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Every one loves it. Value great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our church. Everyone has loved it’s ease of use, versatility and thermos pot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the pot but not working properly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee pot and have purchased 4 of them in 10 years HOWEVER even with regular cleaning after about a year they stop working properly. My current one is a year old and won’t make full 12 cups

    No, I would not recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      Hi Beth, we're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig home coffee makers come with a one year warranty; however, we always recommend reaching out to our Consumer Care team if you encounter an issue, even after a year has passed. Our representatives are available seven days a week from 7A to 10P EST at 866-901-2739. We are happy to help! KeurigCare

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Duo coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product at a reasonable price. Streamlined design fits smaller areas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this kuerig. It has been a great addition to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Space saving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect space saver plus the removable pitcher makes refilling the water easy for underneath the cabinets.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good looking space saver that works great.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Keurig because my last one gave out after about 6 years and I wanted something that takes up less space. Figured I couldn't go wrong with this brand. The family has used it everyday for the last 6 months now. I gave it four stars only because I believe the water reservoir could be a bit larger to accommodate the carafe (which we constantly use) and I don't like the result when using the single refill pod. Even tried using the "strong" setting to get a better brew of my own coffee and it doesn't make a difference. However, it does work great with the store bought pods for a quick cup so maybe it is my choice of plastic refill pods. Overall I really like this model. It fits nicely on my coffee bar, brews quickly, doesn't drip at all, coffee is piping hot, easy to set timer and the carafe keeps the coffee hot for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of both worlds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keurig finally got it right. The 1st Duo was not worth it. Keurig fix the issues, redesigned the Duo with this one and its great! The versatility of being able to move the water tank around for space saving is awesome. Only down side is wish it was a 70oz and not a 60oz. Not a deal breaker. I love this one! Definitely worth the money. Great job Keurig on getting this right!

    I would recommend this to a friend
    • Brand response from Keurig Care
      Posted .

      We’re so glad to hear that you’re enjoying your K-Duo Plus! Thank you for taking the time to leave us your review. Happy brewing! KeurigCare

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Keurig K-Duo Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relative easy to setup and use. Good value when is on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nnnnn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is great two in one essay to make coffee I totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Keurig K-duo 12cup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall works great, easy to use, great value, looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Best of both worlds.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed this. Using 4 or 5 k-cups if we had guests over was not economical. And brewing a full pot every time you need a cup is not convenient. Having both options in one compact unit is great. The carafe' stays HOT! I also like the handle on the reservoir and saves the trouble of trying to fill the reservoir with something else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it. I have an older version but this is improves

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Size

    Rated 5 out of 5 stars

    good cuppa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really like Kcups, but this coffeemaker was the right form factor for my space. Love the front load, and that you can configure the water to be in different positions to fit your space. Most importantly, make a great pot of coffee :)

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Love my new Keurig!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Keurig, but wanted to get a new one. Love this new K-Duo! Able to make single serve, as well as full pots, of coffee with the touch of a button. Easy to fill water container, and very slim and nice looking on the counter top. Such a nice coffee maker, and makes great coffee as well as other beverages!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Coffee heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee pot I have ever owned! Love the pot and k-cup all in one

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Personal Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly the model I wanted to replace my old Keurig.

    I would recommend this to a friend
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