Customer Ratings & Reviews
- Model:
- 5000197492
- SKU:
- 11960819
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Looks nice but,,,,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking machine, large water reservoir but not as good as the old version imo. Mine broke after three days of minimal use
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Elite coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10 pm, Est. We look forward to your call.
Ok not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t mind paying a lot for watered down everything this item is for you. It’s well made and has some nice stated features; however, regardless of what your choices are the only thing to be guaranteed of is a watered down mediocre end result. This is a very disappointing item with the exception of hot chocolate which turns out decently.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Hello and thank you for your review. We're sorry to hear you're disappointed with your K-Elite coffee maker. This is not indicative of the experience that we strive to provide and we hope that you will allow us the opportunity to assist. At your earliest convenience, please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
ITs ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of use, the coffee maker does not make correct size of coffee.
I would recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it was telling me to add water and the tank was half way full. Now it will not make coffee. It keeps turning itself off. Had my old Kerrigan for many years. I was happy with it at first but not now. Definitely a lemon.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that. We would suggest that you get in touch with our Consumer Care team about this. They can be reached at 866-901-2739 and will be happy to help.
Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more expensive than one we replaced a s this one makes a lot of noise. It also “spits”. Would not buy this model again
No, I would not recommend this to a friendNothing great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These poop out after awhile. Wish they wouldn’t. These are convenient but there is nothing great about them.
I would recommend this to a friendFor the price it is not bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it is good. It's not easy to use, when I have guest at home they cannot easily make a simple coffee, the turn on and start has issue
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Have you tried reaching out to our Consumer Care team regarding your K-Elite coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
Dead after only 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Keurig for only 3 months. It started spewing hot water all over the counter for no reason whatsoever and now it will not turn on. This unit was pretty expensive to last only 3 months!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Lets make this right Scott. Having a functional K-Elite coffee maker is important and we want to ensure that is what you have. Please give our Consumer Care team a call at 866-901-2739, we would love to help with this!
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my new keurig. My old one started to decline so it was time for an upgrade. So much better than my old one and more features as well.
I would recommend this to a friendWould not recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning. Water did not get hot enough. Coffee did not taste good. This was the 2nd one returned. 1st one did not measure out correct cup sizes. Inconsistent quality by Keurig. Went with a drip coffee maker which works much better!
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustrations and are sorry to hear you returned your K-Elite coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Not What it Used to Be
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything else, Keurig is not what it used to be.
No, I would not recommend this to a friendKeurig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little noisy No instructions Can’t figure out goes to set auto off
I would recommend this to a friendJust okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this because of the iced coffee option, it is not worth the price. The iced coffee taste very watery.
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback.
I love the look but wish it was quieter.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the look but it does take a while to heat up (where the others are faster) and it is very loud.
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback.
MEH
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, splatters somewhat. Nothing special. Wouldn't buy again-seems flimsy.
No, I would not recommend this to a friendSo far so good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok but, I much rather the older one that holds more water but, I do like the strong feature on this one
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for your review. We appreciate your feedback!
Great product to use at the office.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how the massive options in the machine. You can do expresso styles or even cold drinks or just hot water.
I would recommend this to a friendPretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water takes a few minutes to get hot other than that it is a decent coffee maker
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for sharing your review with us. We appreciate the feedback.Happy brewing!
A bit expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what you get this model is a bit pricey. Nothing special. Heats water and makes coffee.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for sharing your review with us. We appreciate the feedback.
Cheaper product than what was replaced under warra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kuerig is always replacing their products with more expensive ones but less features of the ones returned under warranty. Finally found one we were impressed with and wouldn't you know it , it quit working also . Of course the replacement one for this one is cheaper but slightly more.
No, I would not recommend this to a friend