Customer Ratings & Reviews
- Model:
- 5000197492
- SKU:
- 11960819
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
to a friend
Better than average
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my 80 plus year old boss says its bigger than last one
I would recommend this to a friendExtremely disappointed waste of money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute trash it's poorly made very thin cheap material. 7 months after purchase it decides it doesn't want to make coffee anymore it will only make water tea or hot cocoa. SMH waste of money the earlier models of Keurig work far better. It doesn't appear I can get a credit through Best buy either because I purchased 7 months ago at least from what I understand.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're so sorry to hear you've been disappointed with your K-Elite coffee maker. If you try reaching out to our Consumer care team, they will be able to help: 866-901-2739.
Great coffeemaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee comes out hot. Not extremely hot but hot enough. Good looking.
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate your review and feedback. Enjoy!
Great coffee maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I’m very satisfied and the warranty makes it even better
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you so much for your review and feedback! We're very glad you're enjoying your K-Elite coffee maker.
Makes good coffee when it works properly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Keurig - K-Elite coffee maker for the last month now has been letting water out into the overflow tray when it turns on. It overfilled the tray your cup sits on this morning and water all over the counter, I'm not happy! I will try another one, but the quality sure isn't the same as the old Keurig I had for ten years. If the next one acts up, then I will pursue a different brand. Keurig you need to step up your product like they use to be.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not my first Keurig. I loved the other ones. This one is terrible. It blew a fuse every time I tried to use it. No I don’t have an older home or bad wiring. My other Keurig machines never did this and they were more expensive models. This machine is complete garbage.
No, I would not recommend this to a friendQuality product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this coffee maker, but it seems to be a little more sensitive than our previous coffee maker. Needs to be cleaned and descaled monthly.
I would recommend this to a friendBrand response from Keurig Care
Posted .We appreciate the feedback!
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it’s supposed to do. Nothing more, nothing less
I would recommend this to a friendgreat coffee pod maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would differently recommend this coffee pod maker
I would recommend this to a friendBrand response from Keurig Care
Posted .Thank you for taking time to share this feedback. We appreciate it! Happy Brewing!
Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product purchased for my mom and she loves it
I would recommend this to a friendKeurig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my other Keurig makers that I have owned
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Terrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Came with one of the feet shorter than the others so it rocked back and forth.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We would like to help with that. Could you please call us at 866-901-2739? Our Customer Care team will be happy to assist you.
Kuerig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not made as well as my last Kuerig. Cheaply made and smaller for the amount of money.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee maker is nothing compared to the first keurig , these are of poor quality and the water comes out so slow the coffee is cold almost before I can drink I wish I had not purchased because I gave my old Keurig away when I bought the new one
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review. If you still require assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
Short life
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was working fine but it's only 6 months old and stopped working
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your K-Elite coffee maker. Thank you for reaching out!
Cheap plastic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. The kcup holder would constantly snap out and had trouble closing after putting a coffee pod made for Keurig.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We understand your frustrations and are sorry to hear you returned your K-Elite coffee maker Hector. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Doesn’t last for more than a year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last for more than one year, and ironically that’s exactly how long the manufacturer’s warranty’s period is for.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. As you are aware, our coffee makers come with a one year warranty. However, if a year has passed and your coffee maker should have issues, we would ask you to reach out via our Customer Care line at 866-901-2739. We are here to help!
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for under a year before having to replace. Water pump went out and didnt work anymore.
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Thank you for your review John. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Appliance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s leave coffee grins in coffee even after we clean out
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .Oh no! We don't like the sound of that. We would suggest that you get in touch with our Customer Care team. They are fantastic at troubleshooting these types of issues. They can be reached at 866-901-2739.
Not so Elite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 3rd time I’ve had to replace this machine after having it under a year. Very frustrating
No, I would not recommend this to a friendBrand response from Keurig Care
Posted .We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.