Customer Ratings & Reviews
- Model:
- KRQC736RPS
- SKU:
- 6595026
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the 19.4 Cu. Ft. French Door Refrigerator with Flexible Temperature Zone for its sleek design that elevates any kitchen, overall performance, and useful temperature control options. Many customers also appreciate that the size of the refrigerator fits perfectly in their space. However, some customers have noted that the refrigerator's capacity is slightly smaller than their previous refrigerators.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice production
Horrific customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this refrigerator for 9 months now. It stopped making ice 3-4 months in, then completely stopped working about a month later. We have been trying to get it repaired under warranty. We are stuck in an endless cycle of 1) wait 2 weeks for a repair guy, 2) repair guy has instructions to call KA “engineer” who doesn’t answer, 3) choose to order parts, 4) parts on back order. Once they do come in, sometimes it hasn’t worked at all, sometimes for a couple weeks. We are now somewhere near 5 months without a refrigerator. They state their warranty is “fix or repair” and they’re obligated to try and fix. The warranty requires mediation, but they refuse to share contact information for their alternative dispute resolution channels. Will NEVER buy another KitchenAid product again.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
New Kenmore
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time purchased a brand like Kenmore great quality
I would recommend this to a friendCramped
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great and everything, but if you would like to be able to use the middle shelf, it’s very difficult to use, because of the height you basically have to put your stuff in there like a Tetris puzzle.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Hello! We are sorry to hear about this concern. We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Broke at 75 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.75 days after purchase the freezer is -16 degrees because the fan won’t shut off. The tech thinks it’s the control board, which is on back order, but the freezer temp sensors also appear to be malfunctioning, but they won’t replace those until they try the back ordered control board. No timeline for repair. Best Buy won’t help me because it’s after 60 days and under manufactures warranty. Sad I made this purchase.
No, I would not recommend this to a friendBrand response from KitchenAidTeam
Posted .Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Nice, but not functional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator, but the layout of the fridge is not very functional
No, I would not recommend this to a friendLoving This Fridge!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not generally a fan of the French door refrigerators, and I was quite skeptical about not buying another side-by-side, but I absolutely LOVE this one. It's technically not a French door because the freezer section doesn't take up the entire bottom drawer. But I adore that I can use the bottom right section as either a fridge or freezer, and can change it up whenever I want. There's plenty of space, which I was concerned about because it's slightly smaller than my last side-by-side counter depth was. The water/ice dispenser works beautifully. So far I'm loving everything about this fridge.
I would recommend this to a friendFridge is Great so far but had Delivery issues...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There were issues with the Refrigerator... 1. On the 1st delivery, doors were mismatch. and few dents on the fridge. 2. On the 2nd delivery, after connectin gthe fridge, there was Water leakage issue. It's been working fine from last 2 weeks though.
I would recommend this to a friendWino-classy fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptionally beautiful design… Sophisticated layout, including freezer options—and wine rack. Totally thrilled with purchase!
I would recommend this to a friend
