Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Winter Sale Deal
Your price for this item is $2,999.99
The comparable value price is $3,869.99

Customer reviews

Rating 4.4 out of 5 stars with 63 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the 19.4 Cu. Ft. French Door Refrigerator with Flexible Temperature Zone's design, temperature control options, and luxurious appearance. Many appreciate its sleek design and the wood accent that enhances its overall look. The refrigerator's performance and durability are also seen as a worthwhile investment, though some customers feel it could use more space for tall items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
  • Rated 2 out of 5 stars

    Cramped

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge looks great and everything, but if you would like to be able to use the middle shelf, it’s very difficult to use, because of the height you basically have to put your stuff in there like a Tetris puzzle.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello! We are sorry to hear about this concern. We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. KitchenAidBrand

  • Rated 1 out of 5 stars

    Broke at 75 days

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 days after purchase the freezer is -16 degrees because the fan won’t shut off. The tech thinks it’s the control board, which is on back order, but the freezer temp sensors also appear to be malfunctioning, but they won’t replace those until they try the back ordered control board. No timeline for repair. Best Buy won’t help me because it’s after 60 days and under manufactures warranty. Sad I made this purchase.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are having with your Refrigerator and would like to speak with you further to see how we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 3 out of 5 stars

    Nice, but not functional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator, but the layout of the fridge is not very functional

    No, I would not recommend this to a friend
Sponsored