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Customer reviews

Rating 4.1 out of 5 stars with 1935 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,935 reviews
  • Rated 4 out of 5 stars

    Beautiful Fridge but a couple of complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this refrigerator. It is beautiful and I am enjoying having it in my kitchen. It is cooling as it should. My only complaints deal with things that I feel, as expensive as the refrigerator is, KitchenAid should have stepped up to the plate and improved these 2 things 1)The ice maker in the door sounds "cheap." The only way I can explain it is that it sounds like cheap plastic when dispensing ice. Also the same for the water. It is an odd statement, I know, but you have to hear it to understand. 2)While the 2 additional refrigerated drawers are soft closing, the upper doors are not and you have to be careful to close doors lightly because they will slam if you don't, and it sounds like something might break.. I do love the fridge overall, but again, for the price of the product, I was disappointed in these cheap aspects.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this for a few weeks, but I can tell it doesn't hold as much as previous refrigerators. The ice maker takes up all he door space on one side. The shelves aren't very deep either. I do like the two smaller drawers in the middle and the drawers in the freezer, which helps with organization. Overall, I like the look and it works well, but I wish it held more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product wrong company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love this refrigerator! Very spacious. I love that I can lock the water spout so that my toddler can’t waste water and ice. If you can buy this product from somewhere else I would definitely recommend because the delivery service inconvenienced me for 3 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 doors are neat....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator - 5 doors are neat.... Plenty of freezer storage space. Ice maker has trouble keeping up with demand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator, however we have had a few problems with it. The right drawer doesn't seem to close as well as the left. Glad it chimes to let us know because you can't always tell be looking at it. Also, there is a leak in the water on the door. When someone tries to get water is pours on the inside of the door. The unit it still under warranty so we are hoping to have it repaired soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the compartments and sections.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this frig eventhough it was a little pricey. I like that it has 5 sections with two drawers, one for produce and the other for dairy. It eases organization of food in the frig, I do not have to open the whole frig just to get a cup of yougurt for example.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid 5 door refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This KitchenAid refrigerator is the absolute best I have ever bought!! I love the different shelves in freezer and space for pizza!! The refrigerator has so much space .did I mention the quality of this KitchenAid refrigerator?! Wow just wow. Everyone loves it and a few family and friends are looking to purchase as well! Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Over priced

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator keeps food fresh, but does not lend adequate accommodation for eggs, milk and juice products. Bins are adequate for fresh fruits and vegetables. There is leakage from the ice machine as other users have indicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomy unique. Love the slide out drawers and freezer. French door top is nice with no center post. Very quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much better than LG!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our LG. Some pays are plastic. We did not notice the red on the end of the handles at the store. The ice maker is noisy when being used. Otherwise, GREAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water comes out as a spray, not a stream and continues to spray even after the button is depressed. Plus tube is placed too far forward so the button has to be held instead of just using the glass or bottle to get water. It is an expensive fridge and should not have glitches.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5.5 years life span per my experience. Multiple issues during this period and repairs for ice maker, front panel, defrosting etc. Finally gave up when it start shutting down with PO code. Right before holidays, out in market again shopping for a new refrigerator. Very disappointed, it was an expensive refrigerator and should have lasted longer.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, GirishB. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Kitchen Aid Perfection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kitchen Aid Refrigerator/Freezer is the best design I've seen on the market. Aesthetically beautiful & engineered to be cost efficient, This 5-door unit features 3-ways to access the refrigerator without opening the main doors. Definitely worth the money spent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is very nice excellent way of spacing drawers and shelves. Just got it for a week, heard a clunking noise twice, waiting to see if there is a problem or not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Organized and spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this refrigerator except the ice maker doesn't make enough ice and the water in the door doesn't dispense very cold. I would also prefer an alarm if doors or bottom freezer door aren't closed all the way. Sometimes the kids get in a hurry and one of them isn't secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid French Door Refrigerator - Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our KitchenAid for over a month now and we love it. The self closing slide drawers are convenient and cool. The ice maker and water on the door are great, the ice comes out fast and plentiful. So far it's awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks good and has great storage capacity. I love the two drawers that can be used for storage and the freezer that has three levels. My husband loves the pizza section in the freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look! Great design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look! Outside middle drawers for fruits/veggies and cold cuts/cheese are fantastic. Only negative is that when I first got the frig that I overloaded a drawer in the freezer, and that unknowingly caused the door to not close tightly. So, it ran for 24 hours and built up a lot of frost. I wish there was a warning signal if a door isn't completely shut.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Samsung to kitchenaid. Definitely an upgrade, new fridge stove and microwave are much nicer than what we had. Have had good experience in the past with kitchenaid and hope that continues with these pieces. Fridge is great just a little smaller than what we're had but they did have bigger options just not in this style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge is fab!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is fantastic! We love the space of a French door fridge, and it seems like KitchenAid utilized every square inch in both the fridge and the freezer. The sliding freezer shelves are awesome, and the whole area seems to be really well planned. It took Best Buy 4 tries before they could deliver one that wasn't damaged, so that was really frustrating. But the fridge itself is great- would highly recommend!

    I would recommend this to a friend
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