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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

$1,770.93
Save $2,279.06
Comp. Value: $4,049.99

Customer reviews

Rating 4.1 out of 5 stars with 1935 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,935 reviews
  • Rated 5 out of 5 stars

    Remove and Replace Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Karina, the salesperson did an excellent job getting us through the purchase to include the installation/removal package. William and Robert - the technicians - also did an excellent job with removing the existing refrigerator and installing the new, KitchenAid French Door Refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will buy again from Bestbuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, got this open box saved a ton of money amazing fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator that we would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge at a reasonable price. Looks just like the picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome fridge! Stainless finish loves fingerprint

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome fridge! There’s a spot for everything! My only complaint is the finish. Fingerprints are drawn to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool new unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Lots of room love the draw with ajustable temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed a change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great in our kitchen and has much more room than one would think

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy this Model!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We normally love Kitchenaid, but this fridge is a lemon. I had to pay for an extended warranty because Kitchenaid would not acknowledge that it was not working properly. It makes a lot of noise, has a vibration, has inconsistant temperature. I have a repair man here right now who says this model is a "problem unit" and so far has found that it is not defrosting properly. Kitchenaid should recall this model!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please feel free to contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Great DVD READER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got an open box apple dvd-Cd reader and it works perfect !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this fridge. Sleek, lots of compartments and freezer space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always been Samsung fans. But we decided to change to kitchen aid. Our worst mistake. We bought the unit brand new and it arrived defective multiple dents and scratches, and it didn't keep the cooling temperatures. It spoiled our food. Best Buy attempted to send us and additional 2 fridges to replace the defective unit but they both arrived in a worse condition than the first one. We eventually had no choice but to go back with Samsung fridge. My suggestion is if you do but this item always triple check for any damages.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every dollar I paid for it. Works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really a great addition to our kitchen. A great design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints better than expected. Definitely the best I’ve had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Frigge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Lots of room for all my groceries.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Large price but delivers less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line pricing but not enough value Doors are misaligned, drawers cracked on receipt , plastic too thin and brittle. Installers said the cracks were no problem and would not replace them Smallish volume for the price (25+ cubic feet) Ice maker slow

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hey Coax, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0 KitchenAidBrand

  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new kitchen aid fridge! Lots of space. Love the drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. Love the way it makes the whole kitchen look better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage and organizational features in this fridge/freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We especially like the five drawers and the way they are organized.

    I would recommend this to a friend
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