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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1935 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,935 reviews
  • Rated 3 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok! I thought it wouldn’t leave fingerprints but it does slightly. The freezer looks bigger at the store. Overall it’s ok but there are some things I don’t like! Liked my Samsung but the ice maker kept freezing so I was able to trade for this! Slightly disappointed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well. The ergonomically are outstanding, very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Birthday purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with this purchase!! This fridge is nothing short of amazing especially the crushed iced feature it crushed that ice down!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new fridge. Our favorite feature is the soft-close drawers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Kitchenaide refrigerator. So pleased how it fit in space of previous refrigerator. It is beautiful inside and out and is functioning perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic design - well built and functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solidly built unit with a functional features. I has been a long time since we purchased a new unit and we are so glad we chose this one -excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid Is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Kitchen aid appliances in my home, never had any issues with them or Best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Have 3 boys that dont know what closing a fridge means (lol). The biggest factor that sold me was the drawers and doors closing on their own! Would recommend to families with kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional looking. Nice item would recommend product to others.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't make ice! Freezer not cold.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker doesn't produce ice. Doesn't freezer. Drips water to drawers below. Very disappointing for an expensive unit. Service not responsive. Do not purchase KitchenAid. Cheaper units seem to work better.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, Glenn. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Not happy with reliability!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Today, about 7 months after buying, the freezer stopped working. We, ironically, had to move all of our frozen foods to a $300 refrigerator's that was here when we bought the house. The more expensive they are, the less reliable!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, CharleneV. We apologize for the concerns that you are experiencing with your Refrigerator, and would like the opportunity to see if we can help. Please reach out to us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it amazing quality and can store all my food...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement. Installers were great. Good purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very expensive junk...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think I've ever been more disappointed in a product. We're literally watching our still young 1.5yr old Kitchen Aid fridge fall apart before our eyes. The slideout freezer tray...broken front face. The chrome, taped-on glass shelf strips are all falling off. And now tonight, all upper shelf LED lights have gone out. The replacement board is >$300. Call it a Kitchen Aid, but it's still just a Whirlpool. It's fancy, expensive junk. If you already have it, add the extended warranty before it's too late.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Joseph, thank you for your review. We sincerely apologize for the concerns with your Refrigerator and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Worked for 6 weeks and broke do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge in november and it broke the last week of december. I have had numerous tech visits that state its not fixable!!! Best buy agents more then 30 calls btw have gotten me no where. I went to the store in north attleboro where i bought it they wanted to charge me more money for a brand new fridge bc i bought it as an open item. Its now over 3 months without a fridge amd i have not gotten my money back nor a replacement….

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us. We apologize for the concerns you are experiencing with your Refrigerator and would like to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    super nice fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were actually going to go with a samsung fridge but once we measured the opening for it realized it would not fit, so we did some more shopping around and found this one. Love all the features and is very well built!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great 10 star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very professional and great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My personal favorite feature is the 2 exterior fridge drawers! I am able to store our most used items in there for easy access and not exposing the entire fridge to losing cool temps due to the doors being opened!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The above says it all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup (brothers) were professional, knowledgeable, respectful. They placed a good name on the company due to their diligence. Professional the whole way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if I would like the 5 doors, but I am really loving the drink door. Now we don't have to open the whole fridge just to grab a pop. I love the black slate color.

    I would recommend this to a friend
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