The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
It’s a winner!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
LOVE this fridge! So easy to store both fridge & freezer items. Doors are soft close which I find so user friendly. The three shelves in the freezer allow ample storage.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with the features and function of this refrigerator. Spacious and convertible to arrange for large items. My experience was great from sales to delivery and installation.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ice stopped working multiple times within the first year and was repaired however still broke and warranty no longer valid and no one will cover the warranty cost. Don't waist your money!
Thank you for sharing your experience with us, BryanL. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you.
Rated 5 out of 5 stars
Will buy for my house.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best looking fridge imo. We ended up returning it due to having too little room in our apartment. The sale price was crazy too! 2600$
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved the way this item looked in the showroom and loved the thought of separate drawers, but this has been a nightmare from the beginning. On the outside the stainless steel stains and the handprints from the delivery man are still imprinted on the front of the door. I have tried several different items to try to get it out but it is forever stuck there.
The freezer door gets stuck and the second drawer jams repeatedly. It is almost unusable. The refrigerator ices over repeatedly. I have asked for help with this several times and have been back to the store, called the help line but now have given up. I keep drinks in this and use my refrigerator in the garage for expensive items.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I liked this refrigerator for about the first year, then the troubles began. We have had consistent and ongoing issues with the unit just suddenly losing all the lights on the inside and the ice maker going out. The fix to this is to turn our breaker on and off to reset it, which we have to do often. My parents have the same model and have the exact same issues, so I know it’s not just an isolated incident. I would not recommend this model to anyone.
Hello Mimi, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you.