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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1935 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,935 reviews
  • Rated 5 out of 5 stars

    It’s a winner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE this fridge! So easy to store both fridge & freezer items. Doors are soft close which I find so user friendly. The three shelves in the freezer allow ample storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge all the way around! The ice maker actually works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen Aid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We loved this fridge. High quality in ever detail. Love the pull out cooler trays. Thaw meat or keep beer cool. Just a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge I loved when I seen it keeps everything organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful refrigerator. Has more useable space than you think. Keeps food fresher, longer. Pricey, but worth it. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for both style and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the features and function of this refrigerator. Spacious and convertible to arrange for large items. My experience was great from sales to delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen remodel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge as part of a kitchen remodel. I LOVE IT! My only complaint would be the ice compartment takes up a lot of valuable space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Sure yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if I like this fridge yet... 1st one didn't make ice - waited 2 months for the return exchange so we will see

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 doors of Magic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has all the space we need and then some. Will likely eliminate the need for a second fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found it at the outlet store for $1000.00 cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great KitchenAid Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator with great features. The delivery and installation was on time and with no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the industrial handles on the fridge doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig and freezer. Lots of room in the freezer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that glass shelf was broken. Disappointed that installation only included external setup .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome! Love all the drawers in the freezer and "frozen pizza" section.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great if you don't want ice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice stopped working multiple times within the first year and was repaired however still broke and warranty no longer valid and no one will cover the warranty cost. Don't waist your money!

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Thank you for sharing your experience with us, BryanL. We apologize for the concerns that you are experiencing with your refrigerator, and would like the opportunity to see if we can help. Please contact us directly via Facebook bit.ly/47Ys9Pm or Instagram bit.ly/45VKWcf We look forward to speaking with you. KitchenAidBrand

  • Rated 5 out of 5 stars

    Will buy for my house.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best looking fridge imo. We ended up returning it due to having too little room in our apartment. The sale price was crazy too! 2600$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Developer and home builder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great delivery/install! A well American made fridge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ice Box is the Perfect Name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the way this item looked in the showroom and loved the thought of separate drawers, but this has been a nightmare from the beginning. On the outside the stainless steel stains and the handprints from the delivery man are still imprinted on the front of the door. I have tried several different items to try to get it out but it is forever stuck there. The freezer door gets stuck and the second drawer jams repeatedly. It is almost unusable. The refrigerator ices over repeatedly. I have asked for help with this several times and have been back to the store, called the help line but now have given up. I keep drinks in this and use my refrigerator in the garage for expensive items.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this refrigerator for about the first year, then the troubles began. We have had consistent and ongoing issues with the unit just suddenly losing all the lights on the inside and the ice maker going out. The fix to this is to turn our breaker on and off to reset it, which we have to do often. My parents have the same model and have the exact same issues, so I know it’s not just an isolated incident. I would not recommend this model to anyone.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello Mimi, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to review this further for you. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

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