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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1935 reviews

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  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,935 reviews
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrigerator, has enough room for us. Easier to keep organized lots of drawer space,door space and shelving can be adjustable to fit your needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KitchenAid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love...LOVE this refrigerator ! Every amenity I was looking for. Easy to move for cleaning, easy filter change, great ice maker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large family that does lots of entertaining. Plenty of room and areas for storage. Had it now for about 7 months with no mechanical or functional issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look easy clean inside nice color handles strong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it. The configuration is great. More than we were expecting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator meets all my expectations. It has a lot of space and looks great!! I am glad I purchased this model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the bottom freezer with all the drawers. I love having the refrigerator drawers also. Love you can empty ice from maker as it has a removable ice bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beautiful fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge. It allows you to b organized and it holds a lot. I love how it looks and the ease of use. I would definitely buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great huge space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this KitchenAid Refrigerator. The kids call it Transformer. Looks great and has storage and all the needed space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this fridge so far. It is replacing another high end one that we bought 2 years ago that just did not work for us. Hoping this one does. It has been great so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product, bad customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator! We bought it open box and have an issue with the seal on the freezer. No big deal. However, they scheduled the repair and i took the day off work to be home. They emailed a cancellation after the appointment time, due to not having the part yet. It cost me a day off. Not happy about that!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge broke down, still under warranty. We called kitchen aid to repair been over a month and still no part for the repair shop to fix. We spent over 3000 for this fridge and for it to not work within two years is completely disheartening. It is beautiful to look at but as far as dependability it sucks. Even having it covered with my Best Buy home care package was a bust as well as they could not do it. So unhappy with this purchase. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello p2marius, thank you for your review. We sincerely apologize for the concerns with your appliance and would like to look further into this for you. Please feel free to reach out to us directly at 1-800-422-1230, via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare. We look forward to speaking with you. KitchenAidBrand

  • Rated 1 out of 5 stars

    Bad Refrigerator Kitchenaide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchenaide refrigerator 5 drawer looks outstanding but after 2 years it has had freezer not working, harness stop working in small drawer, ice maker stop working and now freezer is making a bad loud sound again. Can’t get ahold of customer support. We bought all kitchen appliances from Best Buy but can’t recommend the high-end refrigerator.

    No, I would not recommend this to a friend
    • Brand response from KitchenAidTeam
      Posted .

      Hello R2rader, thank you for your review. We sincerely apologize for the concerns with your appliance. To easily schedule service online with one of our Local Certified Technicians, please visit the following link.https://bit.ly/31WPKQu KitchenAidBrand

  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, the guys who set up the fridge were very knowledgeable and did a very good job! Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 5 doors

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent love the 5 door convenience I purchased solis stainless and have all kitchen aid appliances in our new retirement home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very goo customer service. We bought a refrigerator and dishwasher and had both with in a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We searched for a replacement refrigerator for over 3 months and kept coming back to this model. We are extremely pleased with the space and options it provides.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an out of box purchase not a scratch & dent , however it had a water filter in the drawer when we looked at it , when it came , none . 2 times my husband went back to store for a water filter2 times the water came out the ceiling of the refrigerator, making us get everything out & wipe all the water out, finally my husband called kitchen aid& when we asked the age of the refrigerator they said it was 7 yrs old ! How does that happen ? We got a different refrigerator & r happy with it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love the layout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator, I really like the layout and the access. I haven’t had it very long so can’t comment on how long it will last .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kitchen aid refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker stopped working within a month i am scheduling repair

    No, I would not recommend this to a friend
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